Technology Senior Director (Remote)
The Home Depot is seeking a proven leader with deep technical experience in Retail Media (RM) systems and a strong familiarity with eCommerce businesses and systems to build a best-in-class digital monetization program for the nation's #1 home improvement retailer. The Sr. Director of Retail Media Technology will be responsible for leading the technical strategy, roadmap, architecture, and delivery of the company's RM products to serve owned on-site, off-site, and physical store channels.
Home Depot is leveraging a combination of internal systems, third-party solutions, and acquired capabilities to grow the business, with a strategy to build and customize the strategically important technologies and systems that will drive complex campaign management, monetization, supplier onboarding, self-service and managed account portals, ad inventories, ad serving, dynamic content, reporting and analytics, and other aspects of the RM business. This leader will be instrumental in realizing the vision behind quickly evolving market opportunities, continuously adapting a multi-year technology roadmap to respond to shifting business strategies, with a focus on agility, scale, and time to value.
This role will partner closely with peer Marketing, Product, Technology, and eCommerce leadership at the highest levels of the organization to support and drive significant revenue growth through new programs and capabilities.
Characteristics and Accountabilities:
The ideal candidate for this role will possess:
- A clear understanding of the retail media business and the marketing technologies needed to operate at scale, including media data and measurement
- Experience building and leading a world-class retail advertising technology organization
- Demonstrated success leading technology leaders, building teams, and growing talent
- The ability to lead the next evolution and buildout of the Retail Media technology platform and solution space, including ad tech, marketing systems, financial operations, media, and data clean rooms.
- Experience assessing, facilitating partnerships with, and integrating, third party software to build custom, large scale, end to end solutions
- Experience organizing and structuring technology teams for success, including internal talent acquisition and development, third party labor mix optimization, and business/product/technology responsibility and accountability mapping
- The ability to implement meaningful OKRs to track engineering progress and impact
- Experience coaching teams to adopt agile best practices and de-risk large scale implementations
- A servant-leadership mindset, using empathy to build strong relationships across Product, UX, Data Science, Program Management, Finance, Reliability Engineering and Functional Business teams in order to balance various partner needs and facilitate cross-functional dependencies
- Strong verbal written and communication skills, with the ability to represent the team, roadmaps, and solutions at the highest levels of the organization
- Previous experience at a top Retail Media network (big plus)
Key Responsibilities:
50% Strategy & Planning:
- Partners with functional and technical leaders to identify and plan requirements necessary to meet short and long-term, multi-year business needs
- Develops and executes strategic plans in support of key objectives in a timely and fiscally responsible manner
- Informs and drives strategic alignment and partnerships with functional and technical peers and leaders
- Connects the dots across multiple levels and related functions to understand the business holistically
- Evaluates research and market analysis, including meeting with third party vendors, on industry innovations and technology platforms to understand demand; translates findings to inform the strategy
- Establishes and nurtures strategic vendor relationships; influences vendors to align to domain, portfolio, and enterprise strategic objectives
- Drives growth for the business by applying technical and domain expertise to provide thought leadership and translate vision into action
- Contributes to the customer-centric, data-driven vision, strategy, goals, and roadmap for the experience
- Suggests proactive changes and course corrections to drive alignment of vision, strategy, goals, and roadmap with organizational core values and industry trends by assessing effectiveness and course correcting as needed
- Defines and communicates value propositions, success metrics, and outcomes
- Documents, reviews and ensures that all quality and change control standards are met
- Develops, plans, and implements sustainable, repeatable, and reliable processes; oversees process improvement
- Drives operational excellence to create internal customer satisfaction and meet operational metrics, simultaneously prioritizing external customer needs
- Responsible for driving the annual budgeting and planning process to prioritize projects and allocate the SFA assigned budget targets to develop an Annual IT Budget. Translate the Annual IT Budget into a staffing plan, including flexible resource allocation models
- Understands and articulates the value creation and business proposition to teams and functional partners
- Enables the Product Team to provide consistent, empathetic assistance in support of our products and services whenever the customer needs us
- Defines, implements, and executes on a strategic initiative prioritization process
- Provides leadership, mentoring and coaching to direct reports
- Manages and coordinates strategic direction for staff
- Attracts, retains, develops, and motivates top talent
- Drives the development of leaders by conducting annual and mid-year reviews, reviewing individual development plans and providing performance feedback
- Supports talent management efforts by monitoring the succession planning and selection process, as well as challenging and empowering leaders on individual development plans
Direct Manager/Direct Reports:
- Typically reports to a Vice President.
Travel Requirements:
- Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- 8+ years experience leading engineering teams in a senior leadership role (Director and above)
- Experience delivering in support of digital media, marketing, and/or ecommerce businesses
- Ability to use data to drive key and impactful decision-making and quality
- Masters of Business Administration is a plus
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 10
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
- Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
- Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
- Courage: Stepping up to address difficult issues, saying what needs to be said
- Cultivates Innovation: Creates new and better ways for the organization to be successful
- Customer Focus: Builds strong customer relationships and delivering customer-centric solutions
- Decision Quality: Making good and timely decisions that keep the organization moving forward
- Develops Talent: Developing people to meet both their career goals and the organization's goals
- Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Drives Results: Consistently achieving results, even under tough circumstances
- Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action
- Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions
- Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
- Persuades: Using compelling arguments to gain the support and commitment of others
- Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals
- Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
- Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies
- Tech Savvy: Anticipating and adopting innovations in business-building digital and technology applications
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