Digital marketing manager
Position : Digital Marketing Manager
Salary : $65,000-$70,000
Position Type : Full time
ROLE OVERVIEW :
The Digital Marketing Manager is responsible for developing and overseeing the execution of social media and other digital marketing initiatives.
This position plays a key role in the company's success. It reports directly to the VP of Marketing and includes frequent interaction with the Leadership Team and the CEO.
This position will be based in our Towson headquarters with occasional visits to our Lutherville store. A hybrid schedule will be offered after the in-office training period.
KEY RESPONSIBILITIES :
- Analyze the company's digital marketing and social media strategy, identify strategic strengths / weaknesses, make recommendations for improvements and execute on approved recommendations
- Create and implement measurable marketing strategies that drive revenue and increase customer acquisition, conversion, and growth tied to goals
- Improve the design, UX, traffic and content of websites
- Work in collaboration with the Director of Digital Analytics and team to drive organic search ranking results as well as growth in leads and conversions.
- Research social media trends and inform management of changes that are relevant to the company's marketing activities
- Set, monitor and report on key performance indicators (KPIs) for social media campaigns, such as targets for engagement and measuring a campaign's performance against the KPIs
- Develop AB testing for social media posts and evaluate content, time of day and days of week, etc. to determine what generates the most interactions / engagements
- Manage social media channels for the Senior Helpers brand and franchisees, including scheduling of posts across all social media channels
- Content creation to include website pages, social media posts, etc.
- Manage content changes on the brand and franchisee websites
- Oversee management of online review and reputation management platforms
- Work collaboratively with agency partners
- Promote positive relations with all franchise owners, vendor partners and staff
- Additional tasks and projects as needed
REQUIRED QUALIFICATIONS :
- Bachelor's degree in marketing or a related field AND inimum of five to seven years of progressive experience in digital marketing
- Experience working with franchise or multi-location business units preferred
- Demonstrable experience leading and managing SEO / SEM, PPC, marketing database, and social media advertising campaigns
- Strong analytical and project management skills
- Excellent oral and written communication skills (including presentation and listening skills)
- High energy level; positive attitude , confidence, integrity, professionalism and self-motivation
- Team orientation; ability to work with peers from other departments
- The ability to problem-solve, execute, and communicate complex messages to diverse audiences with a high degree of autonomy
SOFTWARE Experience :
- Social Media Channels to include : Facebook, LinkedIn, Instagram, Twitter, YouTube and TikTok
- Working knowledge of Processwire, WordPress, Adobe Experience Manager (AEM) or similar content management system (CMS)
- Experience with management of multi-location Facebook, Twitter, LinkedIn, Instagram business pages
- HubSpot Marketing Hub, Pardot or Salesforce experience preferred
- Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
- Microsoft Office (Outlook, Word, Excel, PowerPoint)
COMPETENCIES : The exceptional candidate will excel in the following
- Communication : Can listen, speak and write in a compelling manner
- Customer Focus : Can think like the customer and understand how their needs can be served
- Strategic Leadership : Can help set the marketing agenda, and effectively convey it to all levels in the organization
- Critical thinking and problem solving : Can gather and analyze information from different sources and propose relevant solutions
- Ability to multi-task and reprioritize as business needs evolve
- Achievement Orientation : Has the capacity to persevere through challenges and achieve goals
- Decision Making : Can make informed decisions and move forward with confidence
- Collaboration : Values collaboration with coworkers to accomplish business objectives
- Emphasis on Quality Service : Is passionately committed to providing high-quality support
- Market Orientation : Concentrates on growing the business
Benefits :
Senior Helpers offers a great Total Compensation package for full time team members consisting of :
- Competitive pay
- Growth potential
- Comprehensive Medical, Dental, Vision health insurance with a generous percentage paid by the company
- Company paid Life Insurance, AD&D, and Short-Term Disability
- Competitive group rates for Voluntary Long-Term Disability
- 401k with excellent matching
- Paid vacation, personal days, and holidays. We also offer a paid day off for your birthday!
- Allowance reimbursement for Gym Membership
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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