Bell Attendant
Situated in Downtown’s Second Street District, Austin Proper Hotel & Residences is the newest luxury lifestyle hotel in Austin, just steps from Lady Bird Lake, the legendary Austin City Limits music venue and nearby boutiques.
With inspiring interiors by Kelly Wearstler and culinary offerings in collaboration with MML Hospitality, Austin Proper offers 238 rooms and suites, a dedicated spa and fitness center, and 9,500 square feet of meeting and event spaces, including a rooftop pool deck offering small-batch tequilas and majestic lake views.
Anything less just wouldn’t be Proper.
Job Overview
Bell / Door Attendant must possess a positive and upbeat personality with a
desire to deliver outstanding customer service to our guests. A background in a
luxury hotel, customer service or hospitality role is preferred, but most
importantly we are seeking a candidate who demonstrates responsibility,
friendliness and etiquette.
Responsibilities / Duties
- Welcome, greet and escort guests
- Provide assistance with luggage and
transportation needs
Coordinate guest requests, reservations and
miscellaneous tasks as required
Maintain accurate knowledge of hotel
services
Ensure that all deliveries for guests are
correctly recorded and then delivered to the correct destination in a timely
fashion
Ensure that management / leadership team is
kept fully aware of any relevant feedback from guests and / or other departments
Qualifications
1-3 years’ experience in a similar role in
hospitality
Must be motivated and demonstrate
exceptional customer service and interpersonal skills
Excellent ability to communicate clearly,
concisely, and openly in all interactions
Strong organizational and analytical skills,
along with demonstrated ability to multi-task and prioritize in a fast-paced
work environment
Flexible schedule - Willing and able to work
shift duties that may include evenings, weekends and holidays
Company Overview
Proper Hospitality is made up of a diverse
group of passionate individuals who share a common love for hotels and the art
of hospitality. Our philosophy is simple : There is a right way to do things and
anything less just isn’t proper. We are seeking out the best of the best from
inside and outside of the industry to work alongside us as we grow a new kind
of lifestyle Hospitality Company inspired by a centuries-old tradition. The
work is challenging and fast-paced, but rewarding above all.
Proper Hospitality provides equal employment
opportunities to all employees and applicants for employment without regard to
race, color, religion, sex, national origin, age, disability, gender, gender
identity or expression, genetics, or any other federal / state protected
category.
Proper Hospitality will consider qualified
applicants with criminal histories in a manner consistent with local Fair
Chance Hiring Ordinances.
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