Bartender
Proper Hospitality
Los Angeles, CA
Description
Proper Hospitality is seeking an experience, personable full-time Bartender at Lillie's, our high-end French bistro style restaurant at The Culver Hotel, our 46-room boutique luxury property located in the heart of downtown Culver City.
The Bartender will prepare alcohol and non-alcohol beverages and will interact with guests, take orders, serve snacks and drinks as necessary.
Job Overview
Assess customers' needs and preferences and make recommendations
Mix ingredients to prepare cocktails
Restock and replenish bar inventory and supplies
Stay guest focused and nurture an excellent guest experience
Maintain compliance with departmental policies, procedures, and standards
Qualifications
Proven bartending experience in a fast-paced environment
Strong knowledge of mixing, garnishing and serving drinks
Positive attitude and excellent communication skills
Ability to keep the bar organized, stocked and clean
Proactive attitude with strong organizational skills
Flexible schedule - Willing and able to work shift duties that may include evenings, weekends and holidays
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality.
Our philosophy is simple : There is a right way to do things and anything less just isn’t proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition.
The work is challenging and fast-paced, but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal / state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
Full-time
Restaurant Host
Proper Hospitality
Los Angeles, CA
Description
Hotel June is seeking a Host for our two signature outlets and bars. Inspired by the soul and spirit of California, Scenic Route and Caravan Swim Club offer vibrant food and drink for hotel guests and the local community, drawing inspiration along the coast from Baja, MX to Santa Barbara, CA .
This ideally located 250-room re-imagined Hotel on the Westside with two restaurants, creative event venues, and a spectacular pool deck is the flagship of a new thoughtful, accessible, lifestyle brand from Proper Hotels.
The Host will provide excellent customer service by creating a personable and memorable experience for guests. The Host could be stationed at either the pool during our day-time pool service or inside our outlets depending on schedule.
OPEN AVAILABILITY A MUST, ESPECIALLY WEDNESDAY AND SUNDAY.
Benefits and Perks
Health insurance including medical, dental and vision, free parking, free meal on shift, paid vacation time, paid sick time, 401k, pension, discounts at other Proper properties, dining discounts, referral bonuses, overtime opportunities, uniform provided and dry cleaned, working in a safe outdoor dining outlet, room for growth within a growing company.
Job Overview
Utilize the Reservation System to monitor and make reservations
Assist in handling reservations and floor charts
Assist Managers with pacing the flow of the guest experience
Assist dining room team in tracking and recording guest preferences
Support servers in satisfying guest needs by taking direction and assisting as needed
Assist guests with elevator access
Assist with venue cleanliness, set-up, and take-down
Regularly rotate through space to check in guest experience
Confirm guest reservations by phone and / or email
Assist with guest parking validations
Speak eloquently about the hotel, restaurant and menu
Understand the different menu items
Prioritize guests’ needs above service team member convenience
Gain insights to a guests’ dining preferences through verbal and nonverbal cues
Be respectful and courteous to all guests and associates
Maintain the ambiance and service standards of the hotel at all times, while on property
Prepare room for dining by preparing tables and setting decorations, candles, napkins, service plates, polishing glassware and polishing utensils
Protect establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
Assist with food and drink delivery when called upon
Respond to additional guest requirements by inquiring of needs, observing dining process
Conclude dining experience by acknowledging choice of restaurant, inviting patrons to return
Skills / Knowledge Required
Display a desire to exceed expectations with every interaction
Able to work under pressure
Dependable and detail-oriented
Excellent organizational skills
Work flexible schedules and willing and able to work shift duties that may include evenings, nights, weekends and holidays
Collaborate with Colleagues cross-departmentally
Perform job functions with attention to detail, speed and accuracy
Work cohesively with Colleagues as part of a team
Company Overview :
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality.
Our philosophy is simple : There is a right way to do things and anything less just isn't proper. We are seeking out the "best of the best" from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition.
The work is challenging and fast-paced but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal / state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
Full-time
Sous Chef
Proper Hospitality
Los Angeles, CA
Description
Hotel June is seeking a Sous Chef for our two signature outlets and bars. Inspired by the soul and spirit of California, Scenic Route and Caravan Swim Club offer vibrant food and drink for hotel guests and the local community.
This ideally located 250-room re-imagined Hotel on the Westside with two restaurants, creative event venues, and a spectacular pool deck is the flagship of a new thoughtful, accessible, lifestyle brand from Proper Hotels.
Responsibilities
Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards
Assist in overseeing inventory, purchasing and food cost
Manage staffing levels to ensure that guest service, operational needs and financial objectives are met
Ensure compliance with food handlers and sanitation standards
Maintain complete knowledge of and comply with all departmental policies, procedures, and brand standards
Support the Chef de Cuisine in the training, mentoring, development and management of the kitchen staff and supervise / coordinate all related culinary activities
Assist with completing daily, weekly, and monthly management administrative duties including operations reports, financial documentation, human resources / staff management paperwork, standard operating procedures, safety and sanitations checklists, and ordering inventory documentation
Skills / Knowledge Required
2+ years’ experience in a similar position in a fast-paced environment
The ability to motivate and inspire others to work cooperatively to achieve a designated goal
Strong written, verbal, and non-verbal communication skills
Proactive attitude with strong organizational and time management skills
Flexible schedule - Willing and able to work shift duties that may include evenings, nights, weekends and holidays
Experience successfully leading in a fast-paced environment and prioritizing demands
Excellent critical thinking and decision-making skills
TIPS and Serv Safe Preferred
Education
Culinary Degree or Equivalent Training required.
Full-time
Hotel General Manager
Proper Hospitality
Los Angeles, CA
The Culver Hotel is seeking a dynamic General Manager to take the helm at our 46-room reimagined boutique luxury property located in the heart of Downtown Culver City.
A seamless merger of artful design and European ambiance, The Culver Hotel features three dining options for a curated experience, one-of-a-kind eclectic interiors ensuring that no two rooms are exactly alike, an in-house art gallery and 5,000 square feet of meeting and event space.
The General Manager is responsible for all aspects of the daily operations within the hotel, working with both the property and corporate teams on implementation of the brand and service strategy.
This position also ensures that the operation exceeds guest needs, focuses on increasing revenue, creates a compelling, high-performance culture and maximizes market share.
General Responsibilities
Lead, direct and manage all hotel operations, including but not limited to : hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guest inquiries and resolving concerns, and hotel-wide meeting participation and facilitation
Oversee service quality, operational efficiency, guest satisfaction, standards compliance, service and financial measurement
Ensure a culture that promotes guest and team member satisfaction
Monitor and develop colleague performance, particularly the executive team and department heads, to include but not limited to : providing supervision and professional development, scheduling, conducting counseling and evaluations, and delivering recognition and rewards
Build owner loyalty through proactive communication, setting and managing expectations and delivering solid business results
Recruit, interview and train colleagues
Identify operational performance, productivity and efficiency gaps; implement measures to correct those deficiencies
Serve as primary liaison with both hotel owners and corporate entities
Serve as active, involved member in the local community and work to build strong relationships with local officials, businesses and customers
Qualifications
Minimum 2 years of experience as a Hotel General Manager; luxury or luxury lifestyle preferred
Exceptional aptitude in managing budgets, driving commercial performance, and increasing revenue and profitability
Ability to articulate an inspiring vision that creates a purposeful and unified mission of the hotel’s transformation
Demonstrate the ability to implement transformative business-oriented strategies and solutions
Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
Known for an entrepreneurial mindset, creative problem-solving skills and business acumen with analytical depth
Local market expertise preferred but not required
Experience managing a multicultural workforce
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality.
Our philosophy is simple : There is a right way to do things and anything less just isn’t proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition.
The work is challenging and fast-paced, but rewarding above all.
We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal / state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
Full-time
Front Desk Agent
Proper Hospitality
Los Angeles, CA
Description
Avalon Hotel Beverly Hills is looking for highly motivated hospitality professional, to serve as a Front Desk Agent. The Front Desk Agent will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
Prefer candidate open to 2 night shifts and 3 evening shifts, can be flexible.
Job Overview
Will provide the first point of contact for guests and ensure an excellent, memorable first impression
Demonstrate the ability to effectively interact, coordinate and communicate to ensure a smooth arrival through departure experience for all guests
Successfully execute departmental and hotel policies (to include but not limited to relocation procedures, safe deposit box procedures, auditing accuracy of cards with proper signatures, key control procedures, accurate billing, cashiering, safety, lost / found policy, etc.)
Maintain confidentiality of guest information and follow proper protocol to secure and protect pertinent hotel data
Foster and maintain strong, positive relationships with team members across all departments through communication and regular face-to-face interaction
Qualifications
Display a desire to exceed expectations with every interaction
Flexibility to work in shifts (preferred availability for 2 night, 3 day shifts)
Able to work under pressure
Dependable and detail-oriented
Excellent organizational skills
Education
High school diploma or general education degree (GED or two to three years related experience and / or training; or equivalent combination of education and experience)
Minimum of 2 years of customer service experience in a high-volume setting preferred previous hospitality experience.
Proficient in Windows, Office, and property management systems highly desirable.
Experience a plus.
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality.
Our philosophy is simple : There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition.
The work is challenging and fast-paced, but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal / state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
Full-time
Restaurant Manager
Proper Hospitality
Austin, TX
Description
Situated
in Downtown’s Second Street District, Austin Proper Hotel and Residences is the
newest luxury lifestyle hotel in Austin, just steps from Lady Bird Lake, the legendary
Austin City Limits music venue and nearby boutiques. With inspiring interiors
by Kelly Wearstler and culinary offerings in collaboration with McGuire Moorman
Lambert Hospitality, Austin Proper offers 244 rooms and suites, a dedicated spa
and fitness center, and 14,000 square feet of meeting and event spaces,
including a rooftop pool deck offering small-batch tequilas and majestic lake
views. Anything less just wouldn’t be Proper.
Located on the 5th floor of the Austin Proper
Hotel, La Piscina is a convivial poolside restaurant and bar serving
Texas-inspired Mexican cuisine. This vibrant, open space overlooks the downtown
Austin bustle as groups convene over family-style platters, ceviche, and
table-top sizzling fajitas, fresh seafood grilled over a wood fire and
house-made tortillas from an open comal. The bar provides an accompanying
selection of frozen margaritas, native Mexican spirits, small-batch tequila
mezcal, as well as an assortment of outdoor-friendly snacks.
Overview
The La Piscina Restaurant Manager is responsible for managing service,
quality control and consistent F&B experience is executed under the
direction of the General Manager.
This
position creates an exciting, innovative, and
memorable dining experience for all guests. Leads a well-rounded and
knowledgeable front-of-house team while responsible for daily, weekly, and monthly
delivery on special projects and ensuring optimal member, guest and staff
experience is executed.
Responsibilities / Duties
Daily
evaluation of restaurant service performance, coordination of timely food
production.
Participates
in evaluation of food products, kitchen employee performance, and
development of products consistent with our market position.
Develop a
selection and pricing strategy of all liquors and wines and supervision of
their procurement.
Assist the
General Manager in building financial objectives on an annual basis
through the budget process.
Assist in
meeting the financial targets in the sales area by executing and improving
the annual marketing plan, reacting quickly to new opportunities, running
consistently high operation standards, and effective utilization of
marketing funds.
Help meet the
budget in all areas of cost control with a consistent focus on the cost of
sales and payroll.
Responsible
for communicating with management, colleague and accounting staff,
identifying developed personnel and providing the necessary training as
positions open.
All personnel
should receive regular, timely and honest evaluations of their performance
Implement and
conduct ongoing training programs for new and existing management and
employee staff.
Responsibility
for the daily cleanliness of the restaurant both internally and externally
by coordinating kitchen cleanliness and service area maintenance with the GM
and Chef.
Supervises all
non-supervisory service employees.
Carries out
supervisory responsibilities in accordance with the organization's
policies and applicable laws.
Responsibilities
include interviewing, hiring, and training employees; planning, assigning,
and directing work; appraising performance; rewarding and coaching
employees; addressing complaints and resolving problems.
Qualifications
Minimum of a
high school diploma or certificate, post high school education and degree
preferred
Minimum of
three (3) years food and beverage supervisory experience required.
Bachelor
Degree in Hospitality, Restaurant, or Culinary Management is preferred.
Food Handler
Certification
Flexible
schedule, able to work evenings, weekends, and holidays when needed.
Possess strong
leadership, communication, organization, and relationship skills
Experience
with training, financial management, and customer service
Familiar and
comfortable with interviewing candidates, handling colleague concerns and
holding colleagues accountable
A true desire
to exceed guest expectations in a fast-paced lifestyle luxury
environment
Capable of
producing a consistent product in a timely manner
Able to
communicate effectively with the management team, guests, and colleagues
Team builder
and ability to successfully manage and develop a team
Required Skills / Abilities :
Ability to break down barriers and resolving
potential conflicts swiftly and effortlessly
Strong communication and presentation skills
to all levels of management
Ability to think outside the box and approach
all issues with a completely fresh approach
Ability to anticipate needs and over deliver
wherever possible
Ability to change direction and work on
multiple projects aspects at once
Enthusiastic, passionate, able to enthuse and
motivate others
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who
share a common love for hotels and the art of hospitality. Our philosophy is
simple : There is a right way to do things, and anything less just isn’t proper.
We are seeking out the best of the best from inside and outside of the
industry to work alongside us as we grow a new kind of lifestyle Hospitality
Company inspired by a centuries-old tradition. The work is challenging,
fast-paced, and rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and
applicants for employment without regard to race, color, religion, sex,
national origin, age, disability, gender, gender identity or expression,
genetics, or any other federal / state protected category.
Proper Hospitality will consider qualified applicants with criminal histories
in a manner consistent with local Fair Chance Hiring Ordinances.
Full-time
Executive Sous Chef
Proper Hospitality
Austin, TX
Situated
in Downtown’s Second Street District, Austin Proper Hotel & Residences is
the newest luxury lifestyle hotel in Austin, just steps from Lady Bird Lake,
the legendary Austin City Limits music venue and nearby boutiques. With
inspiring interiors by Kelly Wearstler and culinary offerings in collaboration
with MML Hospitality, Austin Proper offers 238 rooms and suites, a dedicated
spa and fitness center, and 9,500 square feet of meeting and event spaces, including
a rooftop pool deck offering small-batch tequilas and majestic lake views.
Anything less just wouldn’t be Proper.
Executive Sous Chef will report directly to the Executive Chef and have a
dotted line to Hotel Executive Committee-Member Director of Food &
Beverage. This position partners to prepare and manage multiple restaurants,
lounges, banquets, and in-room dining.
Job Overview
Executive
Sous Chef works directly with and in the absence of the Culinary Director
successfully maintains and improves the culinary& stewarding operations.
This position monitors the daily functions of the culinary & stewarding
departments, including providing support and guidance to the culinary &
stewarding teams, ending in a positive guest experience.
Duties / Responsibilities
Support senior leadership by
developing and assuming key management responsibilities
Provides guidance and direction
for day-to-day operations
Assume the role of liaison
between all departments within the culinary division and all hotel operation
outlets
Supervise (4) hotel operation
outlet Chef de Cuisine performance and provide council as to the
preparation and cooking of various food items
Develop and implement creative
menu items that adhere to Proper brand standards
Plan, coordinate &
implement special events and holiday functions
Manage hourly kitchen employees
through scheduling, payroll, training, coaching, evaluating, and
hiring
Lead and coach the team towards
achieving exceptional guest service and colleague satisfaction
results
Ensure proper safety and
sanitation of all kitchen facilities and equipment
Organize and facilitate
departmental meetings, training and goals setting
Prepare production lists
concerning food cost controls and supervise requisitioning of food to
prevent stockpiling and losses due to spoilage
Assist with building and
maintaining in-house menu specifications and maintain appropriate menu and
banquet file
Education
and Qualifications
A culinary degree is preferred
3-5 years of hotel experience
as a Senior Sous Chef, Chef de Cuisine, or Banquet Chef
8-10 years of progressive
kitchen operations experience
In-depth skills and knowledge
of all kitchen operations including experience working all stations,
managing labor, and food costs
Possess strong leadership,
communication, organization, and relationship skills
Experience with training,
financial management, and customer service
Familiar and comfortable with
interviewing candidates, handling colleague concerns and holding
colleagues accountable
Proficient in general computer
knowledge
A true desire to exceed guest
expectations in a fast-paced lifestyle luxury environment
Capable of producing a
consistent product in a timely manner
Ability to taste and evaluate food
and beverage products
Able to communicate effectively
with the management team, guests, and colleagues
Team builder and ability to
successfully manage and develop a team
Required
Skills / Abilities :
Collaborative approach with all hotel
operations departments, particularly food & beverage, sales &
marketing, hotel relations
Ability to break down barriers and resolving
potential conflicts swiftly and effortlessly
Strong communication and presentation skills
to all levels of management
Ability to think outside the box and approach
all issues with a completely fresh approach
Ability to anticipate needs and over deliver
wherever possible
Ability to change direction and work on
multiple projects aspects at once
Enthusiastic, passionate, able to enthuse and
motivate others
Company
Overview
Proper Hospitality is made up of a diverse group of passionate individuals who
share a common love for hotels and the art of hospitality. Our philosophy is
simple : There is a right way to do things, and anything less just isn’t proper.
We are seeking out the best of the best from inside and outside of the
industry to work alongside us as we grow a new kind of lifestyle Hospitality
Company inspired by a centuries-old tradition. The work is challenging, fast-paced,
and rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and
applicants for employment without regard to race, color, religion, sex,
national origin, age, disability, gender, gender identity or expression,
genetics, or any other federal / state protected category.
Proper Hospitality will consider qualified applicants with criminal histories
in a manner consistent with local Fair Chance Hiring Ordinances.
Full-time
Bell Attendant
Proper Hospitality
Austin, TX
Situated in Downtown’s Second Street District, Austin Proper Hotel & Residences is the newest luxury lifestyle hotel in Austin, just steps from Lady Bird Lake, the legendary Austin City Limits music venue and nearby boutiques.
With inspiring interiors by Kelly Wearstler and culinary offerings in collaboration with MML Hospitality, Austin Proper offers 238 rooms and suites, a dedicated spa and fitness center, and 9,500 square feet of meeting and event spaces, including a rooftop pool deck offering small-batch tequilas and majestic lake views.
Anything less just wouldn’t be Proper.
Job Overview
Bell / Door Attendant must possess a positive and upbeat personality with a
desire to deliver outstanding customer service to our guests. A background in a
luxury hotel, customer service or hospitality role is preferred, but most
importantly we are seeking a candidate who demonstrates responsibility,
friendliness and etiquette.
Responsibilities / Duties
Welcome, greet and escort guests
Provide assistance with luggage and
transportation needs
Coordinate guest requests, reservations and
miscellaneous tasks as required
Maintain accurate knowledge of hotel
services
Ensure that all deliveries for guests are
correctly recorded and then delivered to the correct destination in a timely
fashion
Ensure that management / leadership team is
kept fully aware of any relevant feedback from guests and / or other departments
Qualifications
1-3 years’ experience in a similar role in
hospitality
Must be motivated and demonstrate
exceptional customer service and interpersonal skills
Excellent ability to communicate clearly,
concisely, and openly in all interactions
Strong organizational and analytical skills,
along with demonstrated ability to multi-task and prioritize in a fast-paced
work environment
Flexible schedule - Willing and able to work
shift duties that may include evenings, weekends and holidays
Company Overview
Proper Hospitality is made up of a diverse
group of passionate individuals who share a common love for hotels and the art
of hospitality. Our philosophy is simple : There is a right way to do things and
anything less just isn’t proper. We are seeking out the best of the best from
inside and outside of the industry to work alongside us as we grow a new kind
of lifestyle Hospitality Company inspired by a centuries-old tradition. The
work is challenging and fast-paced, but rewarding above all.
Proper Hospitality provides equal employment
opportunities to all employees and applicants for employment without regard to
race, color, religion, sex, national origin, age, disability, gender, gender
identity or expression, genetics, or any other federal / state protected
category.
Proper Hospitality will consider qualified
applicants with criminal histories in a manner consistent with local Fair
Chance Hiring Ordinances.
Full-time
Security Officer
Proper Hospitality
Austin, TX
Situated in Downtown’s Second Street District, Austin Proper Hotel and Residences is the newest luxury lifestyle hotel in Austin, just steps from Lady Bird Lake, the legendary Austin City Limits music venue and nearby boutiques.
With inspiring interiors by Kelly Wearstler and culinary offerings in collaboration with McGuire Moorman Lambert Hospitality, Austin Proper offers 244 rooms and suites, a dedicated spa and fitness center, and 14,000 square feet of meeting and event spaces, including a rooftop pool deck offering small-batch tequilas and sunset views.
Anything less just wouldn’t be Proper.
Job Overview
Reporting directly to
the Security Manager, the Security Officer will be responsible for the safe
keeping of the property assets, guests, residences and colleagues.
Responsibilities / Duties
Know and ensure compliance with the Loss Prevention SOP’s
Assist with guest and residential requests, guestroom entries while
maintaining proper security and guest and residential privacy
Efficiently relay information involved in emergency situations to designated
management
Manage all
procedures within lost and found
Conduct regular
property patrols
Create activity and incident reports
Exemplifies Proper Five Service Standards and Proper Ethos
Qualifications
Minimum 1 year experience in security / loss prevention field in a luxury or
lifestyle hotel preferred
Must be detail-oriented and have excellent organization skills
Must be able to effectively communicate both verbally and written, with all
level of employees and guests in an attentive, friendly, courteous and service
oriented manner
Flexible schedule - willing and able to work shift duties that may include
evenings, weekends and holidays
Education
Bachelor’s Degree preferred
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who
share a common love for hotels and the art of hospitality. Our philosophy is
simple : There is a right way to do things and anything less just isn’t proper.
We are seeking out the best of the best from inside and outside of the
industry to work alongside us as we grow a new kind of lifestyle Hospitality
Company inspired by a centuries-old tradition. The work is challenging and
fast-paced, but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and
applicants for employment without regard to race, color, religion, sex,
national origin, age, disability, gender, gender identity or expression,
genetics, or any other federal / state protected category.
Proper Hospitality will consider qualified applicants with criminal histories
in a manner consistent with local Fair Chance Hiring Ordinances.
Full-time
Room Attendant
Proper Hospitality
Los Angeles, CA
Description
The Culver Hotel is seeking a Room Attendant to join the team at our 46-room reimagined, boutique luxury property in the heart of Culver City.
This key role will be an integral member of our Housekeeping Team and will ensure the cleanliness and appearance of the hotel's guest rooms.
The Room Attendant will also provide customers with world-class service in a timely and friendly manner.
Responsibilities
Change bed linen and make beds
Replace used towels
Sweep and mop floors
Vacuum carpets
Dust furniture
Replenish bath care products (e.g. soap and shampoo)
Restock beverages and food items in the mini-bar
Clean public areas, like corridors
Report any technical issues and maintenance needs
Address guests’ queries (e.g. on additional services)
Help guests retrieve lost items
Ensure all assigned rooms are clean and tidy by the end of the shift
Follow hotel security guidelines
Qualifications
Display a desire to exceed expectations with every interaction
Flexibility to work in shifts
Able to work under pressure
Dependable and detail-oriented
Excellent organizational skill
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality.
Our philosophy is simple : There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition.
The work is challenging and fast-paced, but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal / state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
Full-time
Front Desk Agent
Proper Hospitality
Los Angeles, CA
Hotel June is looking for highly motivated hospitality professional, to serve as Front Desk Agent. The Front Desk Agent will deliver customer service excellence at all times, by creating a personable and memorable experience for guests.
Responsibilities
Provide a warm, authentic greeting to all guests according to company standards.
Display a positive and enthusiastic attitude and be a team-player.
Ability to multi-task, work in a fast-paced environment and maintain composure at all times; be solutions oriented, open minded, and always seeking to improve.
Understand and communicate Proper brand standards to guests.
Provide knowledgeable and comprehensive information about the neighborhood and surrounding areas.
Promptly answer, record, and complete all guests’ requests, phone calls, questions, or concerns.
Process arrivals and departures, complete registration paperwork, obtain and post payments, and balance cash banks.
Execute check in process per company standards.
Arranging airport and local transportation through established network of vetted vendors and seeking new best practices.
Qualifications
Display a desire to exceed expectations with every interaction
Flexible and organized
Able to work under pressure
Dependable and detail-oriented
Opera PMS knowledge
Basic knowledge and experience with Microsoft office products and the internet
Must be able to stand for long periods of time
Proactive and productive
Strong customer service skills
Initiates innovative ways to bring value to the community
Outstanding interpersonal skills
Must be willing to work a flexible schedule, including evenings, weekends, holidays, consistent with the needs of the property
Excellent communication skills- both oral and written
Strong ability to assess a situation, show good judgment, and resolve conflicts
Attentive to details with excellent follow-through skills
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality.
Our philosophy is simple : There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition.
The work is challenging and fast-paced but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal / state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
Full-time
Purchasing Agent
Proper Hospitality
Los Angeles, CA
Job Summary
The Purchasing Agent delivers excellent customer service at all times and is responsible for the efficient operation of the Hotel supply storerooms.
The Purchasing Agent coordinates activities involved with purchasing products from vendors and / or manufacturers and ensures product availability.
They also maintain cleanliness and assist in the maintenance of the storeroom, receipt of goods, and general oversight of the Loading Dock and equipment.
Essential Job Duties
This individual will maintain complete knowledge of and comply with all departmental policies / service procedures / standards.
Maintain complete knowledge of and comply to Proper Image , Proper grooming standards, and Proper Uniform policies.
Maintain complete knowledge of Proper Fundamentals.
Attend pre-shift briefings / lineups and provide operational feedback.
Set up and organize workstation with designated supplies, forms and resource materials; report shortages to Manager.
Adhere to all safe movement and ergonomic guidelines.
Open Storeroom, Check Refrigeration Temperatures, Verify all Goods Received. Issue Stock. Rotate Stock.
Store : Dry Food Goods, Meat, Fish, Poultry, Produce, Dairy, Beverages, Paper Supplies, Guest Supplies, Stationery, Silver, Glassware, China, Linen, Cleaning Supplies in designated areas.
Maintain Storeroom Maintenance.
Maintain cleanliness and organization of storeroom; remove trash, wipe down shelves / counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
Clean designated areas with proper chemicals, tools and equipment.
Ensure that nothing is stored in stairwells or in violation of fire code.
Maintain accurate files on all authorized purchase orders.
Review open POs and resolve with Purchasing Agent.
Match receiving invoices to authorized POs and review accuracy of charges; reconcile differences with Purchasing Agent and / or vendor.
Prepare authorized invoices for payment to vendors.
Balance food and beverage invoices with Daily Receiving Report.
Follow up on goods received without invoices.
Create new vendor accounts in the system and update vendor master accounts.
Print checks and attach to matched documentation; distribute to designated personnel for authorized signature.
Assist in Inventory as directed by Manager. Secure Storeroom. Receive, Record and Deliver guest and colleague packages.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance (very important)
Move over sloping, uneven, or slippery surfaces
Responsibilities
Calculate figures for food inventories, orders, and costs
Maintain clear and organized records to ensure all reports and invoices are filed and stored properly
Post invoices using computer programs
Conduct inventory audits to determine inventory levels and needs
Complete requisition forms for inventory and supplies
Notify manager / supervisor of low stock levels
Verify and track received inventory and complete inventory reports and logs
Reconcile shipping invoices and receiving reports to ensure count accuracy
Receive, unload, and process deliveries
Refuse acceptance of damaged, unacceptable, or incorrect items
Troubleshoot vendor delivery issues and oversee return process
Adhere to food safety and handling policies and procedures across all food-related areas
Monitor PAR levels for all food items to ensure proper levels
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
Speak with others using clear and professional language; prepare and review written documents accurately and completely;
answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees
Comply with quality assurance expectations and standards
Read and visually verify information in a variety of formats (e.g., small print)
Visually inspect tools, equipment, or machines (e.g., to identify defects)
Enter and locate work-related information using computers and / or point of sale systems
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Perform other reasonable job duties as requested by Supervisors
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality.
Our philosophy is simple : There is a right way to do things and anything less just isn’t proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition.
The work is challenging and fast-paced but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal / state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
Full-time