Job Details
Description
The Security Dispatcher I performs standardized, ongoing duties, tasks, and procedures during the assigned shift, with an emphasis on radio traffic management, CCTV monitoring, access control and intrusion detection, issuance of parking permits, vehicle registration, visitor registration, call center and emergency phone lines, alarm consoles, dispatches security personnel as required, and maintains electronic documentation of all security related activity during the shift.
The working hours for this position are 10 : 30pm-7 : 00am.
DUTIES AND RESPONSIBILITIES :
Performs radio traffic management, including routine daily security operations, as well as emergency incidents and special events.
Manages motor vehicle registration, including issuance of Salk Parking Permits in accordance with policy.
Monitors informational and emergency phone lines, provides exceptional customer service and verbal information to faculty and staff, dispatches security personnel as required, notifies external agencies as required, notifies appropriate Institute contact person(s) as required, including inter-departmentally with multiple partner organizations.
Monitors multiple CCTV cameras and performs electronic site surveillance, ensures compliance with various access control and departmental policies.
Produces, programs, and issues ID badges and access control devices, in accordance with policy.
Monitors visitor registration records and parking reservations, ensures compliance with guidelines, prepares reports and communicates with Security Service team.
Maintains electronic documentation of all security related activities during assigned shift, including Daily Activity Reports (DAR), Incident Reports (IR), etc.
Performs misc. clerical duties, such as filing, organizing, or completing requests for various reports; maintains records related to check in / out of hard keys, bicycles, off-site parking permits and key fobs, lost and found, and Contractor / Temporary badges.
Monitors fire, panic, and other alarm systems for all Institute buildings, in accordance with Post Orders, Standard Operating Procedures (SOP), and various regulatory requirements.
Performs other related duties as assigned by management.
QUALIFICATIONS :
Minimum 1 year experience in security / law enforcement dispatching duties required.
Security experience in a biotech, academic institute, or research institute preferred.
Certificates, licenses, and registrations preferred : Valid California Bureau of Security and Investigative Services guard card.
Computer skills required : Familiarity with CCTV and card access software; Microsoft Office (Word, Excel, PowerPoint, Outlook).
Must be able to work a flexible schedule as needed based on workload and deadlines.
Ability to maintain confidentiality of security related information, multitask in fast-paced environment, and communicate effectively in stressful situations and at all levels of the organization.
Post-offer physical required, including : Visual acuity : 20 / 40 with both eyes together, with or without corrective lenses.
The ability to distinguish red, green, and yellow colors is required. The use of corrective eyeglasses or contact lenses shall not interfere with an individual’s ability to effectively perform assigned security job duties during normal or emergency operations.
Hearing : Individuals shall have no hearing loss in the better ear greater than 30 decibels average at 500 Hz, 1,000 Hz, and 2,000 Hz with no level greater than 40 decibels at any one frequency.
A hearing aid is acceptable provided suitable testing procedures demonstrate auditory acuity equivalent to the above stated requirement.
The use of a hearing aid shall not decree the effective performance of the individual’s assigned security job duties during normal or emergency operations.
COMPETENCIES :
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data;
Designs workflows and procedures.
Attendance / Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent;
Arrives at meetings and appointments on time.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service;
Responds to requests for service and assistance; Meets commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments;
Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting;
Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification;
Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs;
Presents numerical data effectively; Able to read and interpret written information.
The expected pay range for this position is $18.03 to $22.00 per hour.
Salk Institute provides pay ranges representing its good faith estimate of what the institute reasonably expects to pay for a position.
The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.
PHYSICAL DEMANDS AND WORK ENVIRONMENT :
Occasionally required to stand
Occasionally required to walk
Frequently required to sit
Frequently required to utilize hand and finger dexterity
Occasionally required to climb, balance, bend, stoop, kneel or crawl
Continually required to talk or hear
Occasionally required to taste or smell
Occasionally exposure to wet and / or humid conditions (non-weather)
Occasionally work near moving mechanical parts
Occasionally work in high, precarious places
Occasionally work around fumes, airborne particles, or toxic chemicals
Occasionally exposure to outside weather conditions
Occasionally exposure to extreme heat or cold (non-weather)
Occasionally exposure to bloodborne and airborne pathogens or infectious materials
While performing the duties of this job, the noise level in the work environment is usually quiet
The employee must occasionally lift and / or move more than 20 pounds
Specific vision abilities required by this job include : Close vision; Distance vision; Color vision; Peripheral vision;
Depth perception and ability to adjust focus
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All individuals who accept a position with the Salk Institute must be willing to work in an animal-related research environment, must successfully complete the Institute’s background investigation, and must be willing to sign a confidentiality agreement.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Full-time