Security Administrative Specialist
Loyal Source Government Services is seeking a Security Administrative Specialist to join our team in Orlando, FL.
Pay and Benefits :
- Compensation $17-19 / hour
- Medical / Dental / Vision benefits
- 10 PTO days, 7 Sick days, 11 Holidays, total of 28 paid days off!
POSITION PURPOSE
The Security Administrative Specialist oversees all aspects of Security investigation support for one or more specific customers, contracts, and / or government agencies.
Additionally, the Security Specialist serves as a point of contact for Security for internal and external customers involved in the Background and Security screening processes.
The Security Specialist also maintains a personal case load of assigned candidates, performing all the essential functions and basic duties.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Security Processing :
- Provides required Background Information (BI) forms, instructional material, and related documents to each candidate within 24 hours of assignment.
- Provides instructional material on the Electronic Questionnaire for Investigation Processing (eQIP) and Fingerprint submission to each candidate.
- Proactively monitors progress and completion of BI forms, eQIP, Fingerprints, and related forms as required by the specific contract / customer.
- Reviews BI and related forms for accuracy and compliance, and forwards completed forms to the Team Lead for quality control and submission.
- Records candidate progress throughout the Security process through timely and accurate data entry in multiple electronic trackers and the ATS (Salesforce).
- Coordinates with each candidate’s Recruiter and assigned Credentialing Specialist to ensure shared visibility and understanding of the candidate’s status, and to enhance the candidate experience.
Candidate Engagement :
- Actively and regularly engages with each assigned candidate in order to build trust, improve communication, and reduce processing delays.
- Encourages and motivates candidates to complete BI forms within 72 hours of receipt.
- Encourages and motivates candidates to complete eQIP within 3 days of receipt.
- Actively assists candidates throughout the process by offering assistance, answering questions, and / or scheduling telephonic or video call assistance sessions.
- Conducts retention and engagement with each candidate via phone, email, and text not less than weekly from initial assignment through completion of the Security process.
- Notifies the Team Lead of any candidate issues or conditions which might impact employability, such as voluntary disclosure of negative or derogatory information by a candidate, loss of contact (unresponsive candidate), etc.
PERFORMANCE MEASUREMENTS
- Internal operating system tracking is current, and complete. All required records are up-to-date, accurate, and in compliance with company policy.
- Security functions are conducted in accordance with established Company policies, Federal law and policy, and agency or contractual requirements.
- Candidates complete required actions within timelines established by LSGS.
- Professional relations exist with assigned candidates. A positive image of the Company is projected.
- Candidates are treated professionally and well informed of the status of their Security processing.
- Good coordination and effective working relations exist with peers and partners in other departments. Works collaboratively and provides assistance as needed.
QUALIFICATIONS
EDUCATION / CERTIFICATION : Associate’s degree required (Associates or higher degree in Business Management or Human Resources preferred).
REQUIRED KNOWLEDGE : Familiarity with security requirements for Department of Defense and / or Department of Homeland Security contractors (eQIP, SF85P / SF86)
EXPERIENCE REQUIRED :
Military or Federal Law Enforcement background preferred (includes Military Spouses).
SKILLS / ABILITIES :
- Communicates and works well with others in a team environment.
- Good customer service and public relations.
- Knowledge of related computer applications (MS Office).
- Excellent phone skills.
- Adaptable to change
- Able to work well independently and in a team environment.
- Attention to detail and solid organizational skills.
- SF85 / 86 Experience
- eQIP Experience
- Background Investigation process experience (DHS, DoD)
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY : Ability to comprehend and comply with detailed written or verbal instructions. Ability to apply common sense understanding to carry out detailed instructions and to deal with problems involving a few variables.
TECHNOLOGICAL ABILITY : Competent in the use of MS Office (Word, Excel, PowerPoint, Outlook) and MS Teams.
We offer a competitive base salary and a full benefits package including health, STD & life insurance as well as optional dental, vision, LTD and a 401(k) plan.
Direct applicants only please, no agencies. LSGS does not accept unsolicited resumes from search firm recruiters.
LSGS prohibits discrimination against any employee or applicant for employment based on race, color, religion, creed, sex, national origin, age, mental or physical disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic consideration protected under applicable federal, state, or local laws.
This contractor and subcontractor abides by the requirements of 41 CFR 60-1.4(a) , 60-300.5(a) and 60-741.5(a) . These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin.
Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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