Security Officer,
Job Description
Under the general direction of the Security Manager, the Security Officer protects life and property of all persons on hospital premises and patrols hospital buildings and grounds to prevent fire, theft, and vandalism.
Secures, unlocks, and protects hospital buildings. Responds to security needs of the hospital personnel, patients, and visitors.
Participates in performance improvement activities.
Additional Information
KEY RESPONSIBILITIES :
Use bullets for specific responsibilities)
Protects life and property of all persons on hospital premises. Deescalates all potentially tense situations. Immediately contacts local police prior to any physical altercations.
Patrols Hospital buildings and grounds to prevent fire, theft, and vandalism. Diligently reports any suspicious activity and investigates accidents, incidents, and criminal acts.
Secures, locks, and protects Hospital buildings and grounds. Assists with inquires made by patients, visitors, or employees.
Responds quickly and effectively to emergency and non-emergency situations.
Ensures only authorized persons are admitted onto Hospital property. Assists with inquires made by patients, visitors, or other employees.
Maintains current information in daily activity reports / logs, indecent reports, lost and found logs, etc.
Serves as a member of the emergency response team and responds to codes appropriately.
Reports all safety and fire hazards, investigates incidents of unusual circumstances, and reports all incidents to supervisor.
Supports all fire / life safety / emergency management drills and education initiatives.
Documents incident reports in an accurate and timely manner. Follows appropriate investigative procedure.
Must be able to respond quickly to all areas of the hospital.
Successfully completes hospital and department specific orientation and ongoing mandatory education requirements timely.
Manage access control at various entrances by ensuring all staff, patients, visitors and vendors are authorized to gain entry for business / service purposes.
Assists in maintaining regulatory requirements, including state and federal regulations.
Maintains patient confidentiality at all times.
Maintains a good rapport and a cooperative working relationship with physicians, staff, and vendors.
Should an emergency situation arise (weather related or other emergency related events), senior management may require a need to have security staff remain at the Hospital in order to assure that the well-being of our patients is uncompromised and Hospital operations are interrupted.
While these situations are unusual and at times predictable, our security staff should be prepared to remain on site.
Other duties as assigned.
REQUIRED KNOWLEDGE & SKILLS :
Examples : Ability to work independently and take initiative; Good judgment and problem solving skills; Communication skills;
Interpersonal and organizational skills; Level of confidentiality)
Ability to perform duties independently.
Ability to communicate clearly in English, both verbally and in writing.
Basic computer knowledge and skills required.
Demonstrated ability to function calmly and competently in high stress situations.
Ability to display mental and emotional stamina in situations involving death, multiple patients, family members, etc.
Ability to be honest, alert, and well-disciplined.
Ability to lift and move up to 100 pounds.
Proven ability to maintain confidentiality at all times.
Strong customer service skills.
Participate in performance improvement activities.
EDUCATION / EXPERIENCE / LICENSURE / TECHNICAL / OTHER :
Education : High school diploma or equivalent (GED).
Experience (Type & Length) : Two to five (2-5) years of experience in the field of law enforcement, security management, or a related field is required.
Experience in a health care setting is preferred.
Certification / Licensure : A current Basic Life Support (BLS) American Red Cross or American Heart Association Provider certification or a CPI certification is preferred.
Software / Hardware :
Other : Use or possession of a firearm and / or other weapons is prohibited.
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