Sales Coordinator
Description
A historic landmark dating back to 1908, The Barnes Union Square Hotel is a guest’s urban retreat paired with refined elegance.
Located by San Francisco’s Union Square, right across from the famous Powell Street Cable Car, you will easily get to work via BART and witness the Bay’s daily hustle and bustle.
Job Overview : Assists managers in all facets of sales / service process, by typing, copying, distributing
and filing all related correspondence as well as answering and responding appropriately to incoming telephone
calls.
Compensation : $26 / per hour
Responsibilities and Duties :
- Takes booking inquiry information via phone and prepares proper paperwork.
- Enters data, (operates various word processing and other software packages) to produce
correspondence, forms, memoranda and other documents. Understands written and verbal
instructions.
Answers telephone and respond to caller inquiries speaking in a clear and pleasant manner.
Exercises decision making skills to direct callers' requests. Accurately records messages for
staff and distributes the written messages to the staff members' office in a timely manner.
Distributes printed documents to appropriate persons and locations to ensure prompt
processing of time sensitive information by hotel and supplier staff. Transports printed
documents weighing up to 10 pounds to offices, mailrooms and other locations throughout
the hotel building.
Organizes, files and retrieves documents in appropriate binders in order to maintain essential
records used in the department operation. Organizes items alphabetically and numerically.
- Distributes outgoing and inter-office mail and documentation throughout hotel.
- Answers telephones for other individuals within department during their absence from the
office.
Performs other related duties as assigned.
Specific Job Knowledge and Skills :
- Basic secretarial knowledge such as business letter formats and telephone etiquette.
- Excellent telephone skills and manners; ability to interact with fellow employees and clients of the
hotel, both via phone and in person.
- Working knowledge of Microsoft Word.
- Ability to read, write, and speak using excellent grammar and communication skills.
- Ability to input data into a computer.
Other Expectations :
Regular attendance in conformance with the standards, which may be established from time to time,
is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying
schedules to reflect the business needs of the hotel. This includes nights, weekends and / or holidays.
All employees must maintain a neat, clean and well-groomed appearance (specific standards
available).
Employee is always required to take on the responsibility and wear appropriate Personal Protective
Equipment (PPE) as determined by position and duties.
Complies with health and safety rules, regulations and procedures to maintain a safe environment.
Working Conditions :
The physical demands and work environment characteristics described here are representative of those that
must be met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications :
Any combination of education and experience equivalent to graduation from high school or any
other combination of education, training or experience that provides the required knowledge of skills
and abilities.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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