Receptionist
Description
This document is intended to present a descriptive list of the range of duties performed by employees. Specifications are not intended to reflect all duties performed within the job.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time without notice.
About the State Fair of Texas
Since its inception in 1886, the State Fair of Texas has celebrated all things Texan by promoting agriculture, education, and community involvement through quality entertainment in a family-friendly environment.
- The State Fair of Texas is a 501(c)(3) nonprofit organization with proceeds helping to preserve and improve our home, Fair Park;
- underwrite museums, community initiatives, and scholarship programs to support students throughout the Lone Star State pursuing higher education;
and help improve State Fair operations.
SUMMARY
Answering incoming calls and directing callers to appropriate dept in a professional and positive manner. Maintains a neat and tidy reception area.
Duties and Responsibilities
Essential and other important responsibilities and duties may include, but are not limited to, the following :
Essential Functions
- Maintains a neat and tidy reception area, replacing magazines as received, clearing up any clutter on an ongoing basis, and maintains a professional, comfortable general office atmosphere.
- Offers coffee or other refreshments to clients or visitors who are waiting to visit agency staff.
- Guest Relations duties may include receiving fair patrons and directing them to the area of the fair and where certain vendors and food booths may be located
Experience and Training Guidelines
Any combination of experience that would likely provide the required knowledge is qualifying :
QUALIFICATIONS
- Understanding and alignment with the core values of the State Fair of Texas.
- Computer keyboarding skills.
- Effective communication skills.
- Friendly and outgoing personality.
- Organizational skills.
- Ability to respond to requests effectively and efficiently.
- The ability to speak Spanish is a plus.
Preferred Education and / or Experience :
- High School Diploma or higher level of education.
- Previous work experience customer service.
- Oral and written communication.
License or Certificate :
Possession of, or ability to obtain, an appropriate Texas driver's license.
SUPERVISION RECEIVED and EXERCISED
- Reports to Director of Human Resources.
- Work independently with minimal supervision.
WORKING CONDITIONS
Environmental Conditions :
Working outdoors in various weather conditions and on uneven and / or slippery surfaces, as necessary, especially during Fair time and special events.
Physical Conditions :
- Essential and other important responsibilities and duties require maintaining physical condition necessary for
- Remaining in a stationary position for prolonged periods of time.
- Moving short and long distances to access office supplies, meet guests, perform duties within Fairgrounds, etc.
- Verbally communicate with both internal and external contacts.
- Occasionally lift objects no more than 25 pounds unassisted.
Work Schedules :
- 8hr shifts; seasonal September through August
- Seasonal employment
Since its establishment in 1886, the State Fair of Texas has promoted Texas agriculture, education, and community involvement through quality entertainment in a family-friendly environment.
As a nonprofit organization, the Fair advocates for the community and is committed to preserving Fair Park building on its legacy as a National Historic Landmark.
At 24 consecutive days, the State Fair of Texas is the longest-running fair in the nation, as well as one of the largest.
Through its rich and lengthy history, it remains evident that the State Fair serves not only as an annual celebration but as a unique destination that brings people from all walks of life together to create lifelong memories.
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