Premier Broker Relations Lead
Salary Range : $180,000
We’ve Got You Under Our Wing
We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way.
We do it all The Aflac Way .
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands.
Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.
Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.
Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.
If you live within 50 miles of Columbus, GA this role will be hybrid. This means that you will be expected to work at the Georgia Campus for at least 60% of the work week.
You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
If you live more than 50 miles from Columbus, GA, this role will be remote. This means you will be expected to work from your home, within the continental US.
If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.
What does it take to be successful at Aflac?
- Acting with Integrity
- Communicating Effectively
- Pursuing Self-Development
- Serving Customers
- Supporting Change
- Supporting Organizational Goals
- Working with Diverse Populations
- Acting as a Champion for Change
- Demonstrating Initiative
- Developing Talent
- Managing Performance
What does it take to be successful in this role?
- Excellent presentation, oral, written, and interpersonal communications skills to effectively interact and act as an advisor on professional issues with Aflac’s senior management, and internal and external business contacts
- Excellent relationship management and people management skills.
- Client driven with a strong focus on quality of service.
- A strong sense of ownership, responsibility and accountability.
Education & Experience Required
- Bachelor’s Degree in Business Administration or related field
- Ten years of successful work-related experience
- A minimum of five years Broker insurance and / or insurance sales experience / national sales experience
Or an equivalent combination of education and experience
Education & Experience Preferred
Group Workplace Voluntary Benefits (WVB) and insurance operational experience
Travel
Less than or equal to 50%
Principal Duties & Responsibilities
- Lead the Premier Broker team through management, goal alignment, metrics and reporting, creating consistency across the team, annual review of premier broker partners, executive level reporting and data analysis.
- Drives strategies and supports team in order to stimulate national broker sales; develops innovative and creative approaches to build and maintain relationships within the broker community as a representative of Aflac;
helps grow revenue by effectively managing, developing and retaining quality business relationships with top brokers.
- Proactively delivers information about Aflac’s products and services in response to customers’ needs; identifies early warning signs of potential issues with accounts and implements a defensive strategy to improve account satisfaction.
- Partners with Sales leadership, Operations, Digital Distribution, CAM and Client Management to create value add solutions for top brokers and become carrier of choice for our top broker partners.
- Develops and implements strategies in the acquisition of new accounts through relationships developed with top brokers;
- develops and implements strategies relating to client retention and renewal sales; maintains productive working relationships, and expands sales with existing clients by developing and implementing sales strategies;
- directs the establishment of relationships with key sources who will market the Aflac portfolio of products to the nation’s leading employers;
manages overall relationship with key brokers.
- Directs both strategic and tactical elements of Broker Sales operations, to include : Tracking productivity metrics for sales forecasting and financial planning, reviewing and managing compensation for sales, and assisting in quota planning and goal setting, designing and influencing sales management to adopt business acquisition and sales growth strategies, developing and enhancing the sales process system to improve the firm’s competitive market position and increasing sales productivity and corporate profitability, territory review and management, in support of corporate-wide sales headcount / capacity planning, supporting the recruiting / selection process, and overall talent planning initiative.
- Drives the creation and enforcement of business rules in the CRM System; optimizes sales team adoption of CRM tools through programs and tools / best practices;
ensures team consistently utilizes the CRM system to track service-related issues correctly and accurately.
- Acts as liaison between Aflac Group and national broker accounts; achieves targeted sales volume and maximizes market potential;
- services accounts; designs and executes marketing and sales strategies, policies, and programs for Aflac Group products and services, in conjunction with management;
strives to maintain and consistently enhance Aflac Group’s competitive position in the marketplace.
- Professionally manages the sales pipeline by strategically monitoring effectiveness and tracking top pursuits.
- Executes long- and short-term broker sales strategy to maximize sales with optimum return on investment; collaborates with the marketing management team to develop and implement communication, training, and marketing approaches that positively impact sales and marketing activities among brokers in the various regional markets;
participates in the development and execution of a regional broker strategy for assigned markets; strives to maintain and consistently enhance the Aflac’s competitive position in the marketplace.
- Maintains expert-level knowledge over a complete line of products / services and clients’ issues and needs; uses professional skills and concepts to solve a variety of clients challenges.
- Develops and maintains a holistic view of Aflac offerings and competitor and market conditions within the assigned area and identifies account segment opportunities.
- Takes part in key broker meetings, finalist presentations, and equivalent meetings.
Total Rewards
This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to : education, experience, licensure, certifications, geographic location, and internal equity.
The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case.
This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.
The salary range for this position is $180,000.
In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock.
On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being.
Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.
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