Unleash YOUR Potential With Us
As a next-generation public research institute, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world’s most challenging problems.
No matter what your role is, when you join Knight Nation, you’ll play an integral role in pushing us forward to become among the most impactful universities in the country.
You’ll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges, and multiple campuses and regional locations.
That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck.
We’re seeking qualified, motivated individuals who will help UCF fulfill its mission of unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation;
and propelling broad-based prosperity for the many communities we serve.
The Opportunity :
The Donor Relations Coordinator is responsible for multiple aspects of member services, including donor relations, data management, and event coordination to maximize net revenue for WUCF and ensure a high rate of member satisfaction.
Works with Membership Manager to achieve all department monthly, quarterly, and annual development revenue performance goals.
This position requires highly effective internal team communication and coordination amongst external vendors and community partners.
Responsibilities :
Collaborates with the Membership Manager and across departments on the development and execution of logistics and communication for on-air fundraising and membership campaigns.
Drives net revenue by managing premiums and thank you gifts, pledge concert ticket fulfillment, and working with the Membership team to confirm premium delivery with donors.
Serves as a point of contact for premium vendors, monitors price points, ensures accurate data entry, and provides detailed review of invoices.
Prepares external and internal reports and data analysis for CPB, PBS, CDP, and others.
Addresses and resolves donor questions and concerns in a professional and timely fashion.
Articulates accurately and effectively the mission, vision, and values of WUCF TV & FM, PBS, and public media in general.
The department (WUCF) conducts business with members of the community who speak English and Spanish. This position will be working with members in 9 counties, some of which have members who speak Spanish as a first language.
Minimum Qualifications :
Bachelor's or Master's degree and 0+ years of relevant experience
Preferred Qualifications :
Prefer candidates who are bilingual in Spanish and English in order to work effectively with all WUCF customers. The selected candidate will be serving 9 counties, some of which have members who speak Spanish as a first language.
Experience with a CRM or donor database, examples : Salesforce, Allegiance, Raiser’s Edge, Tessitura, etc. Training will be provided
Proficiency in Microsoft Excel and other Microsoft products
Ability to review large datasets, possess a competent level of data literacy and be able to identify and communicate anomalies in donor gift processing life cycle
Understanding of broadcast and streaming services and technology.
Basic knowledge of fundraising planning and processes.
Good customer service skills and patience for troubleshooting donor needs Knowledge of WUCF, public television, or public media desired
Additional Application Materials Required :
Include a sample "Thank You" Stewardship letter to a 1st time WUCF donor
Are Benefits Important to You?
Working at UCF has its perks!In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, UCF offers :
Benefits packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick leave and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
Flexible work environment
And more For more benefits information, go to the UCF Employee Benefits page and .
Who Are We?
Founded in 1963 to fuel the region’s talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society.
It’s one of the reasons U.S. News & World Report ranks UCF among the nation’s top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university.
UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region.
In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor's degrees, master's degrees, Ph.
D.s., certificates, and more.
Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
LI-HYBRID
Department
Communications and Marketing - WUCF TV
Work Schedule
Monday - Friday 8 : 00AM - 5 : 00PM, some weekend and evening hours
Type of Appointment
Regular
Expected Salary
$42,367.00 to Negotiable
Job Posting End Date
Equal Employment Opportunity Statement :
As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.
The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.
Full-time