Project Manager Senior
Job Summary :
The Department of Medical Social Sciences supports the National Institutes of Health’s state-of-the-science patient-reported outcomes measurement systems under the HealthMeasures umbrella.
The API Product Manager will work within the HealthMeasures team, a group of measurement scientists with expertise in the development, validation, expansion, assessment technologies, and implementation of patient-reported outcome measures.
The Assessment Center API integrates with data collection systems to administer HealthMeasures. This position will appeal to candidates with experience in digital health technology.
The API Product Manager is responsible for API product planning and execution, including overseeing client communication, marketing, sales, and licensing of patient-reported outcome measures software and services.
This is a unique opportunity to contribute to the implementation of patient-reported outcome measures around the world and promote patient-centered care.
Specific Responsibilities :
Strategic Planning
- Define and execute product strategy and roadmap.
- Manages the initiation, planning, execution, monitoring / controlling and closing of Information Technology (IT) and related virtual and physical infrastructure projects in support of organizational area's strategic objectives and ongoing operations.
- Collaborates with project leadership to determine and document project objectives, scope, approach, resource requirements, budget, metrics, key performance indicators and stakeholders.
- Collaborates with project leadership to define project tasks, milestones, and deliverables that meet stated project objectives and conform to initiative methodology standards.
- Collaborates with organizational leadership and works closely across HealthMeasures teams to ensure goals and objectives are met.
- Contribute to budget planning and quarterly financial reporting.
Administration
- Prepares and presents comprehensive project scope and definition documents.
- Develops and maintains project schedules, and ensures appropriate planning measures are taken including adjusting assignments as necessary to accommodate new issues, scope changes, new work estimates and / or resource availability constraints.
- Maintains and analyzes actual costs, time and scope to ensure delivery against the plan.
- Analyzes short- and long-term resource needs and recommends and / or adjusts staffing and resources appropriately.
- Monitors and communicates progress, revising task timelines and effort estimates based on project team members task-specific status updates.
- Develops communication plan for key messages, project updates, and key decisions that will be used throughout the project.
- Maintains website text relevant to HealthMeasures software and electronic implementation of patient-reported outcomes.
- Manages services related to electronic implementation of patient-reported outcome measures.
Development
- Oversees good software development and project management practices for each of the project teams.
- Coordinates with technology team in preparation of patient-reported outcome measure software.
- Communicates and promulgates software development tracking standards and project management procedures to project team members.
- Works with technical lead to specify quality control and assurance processes that will ensure the overall quality and continual improvement of the project deliverables.
Performance
- Develops and maintains risk analyses process, risk mitigation strategy process, and issue logs for the project.
- Manage client relationships and associated communication related to software sales, licenses, product requests, product releases and use of patient-reported outcome measures
- Manage protocols, documentation, and execution of licensing and invoicing for software and services.
- Manage marketing materials and activities, including conferences to promote HealthMeasures products and services
Supervises
- Provides work direction and / or supervises staff such as team members, subordinates, contractors, vendors, students, etc.
- Recommends staff hires / terminations.
- Coaches and mentors staff.
- Manages projects ensuring timelines and deliverables are met and meet expectations.
Miscellaneous
Performs other duties as assigned.
Minimum Qualifications :
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree;
OR appropriate combination of education and experience.
- 6 years managing Information Technology (IT) and related virtual and physical infrastructure projects or other relevant experience required.
- Please see information highlighted below.
- Enterprise Applications
- Digital repository
- Infrastructure
- Adobe Creative Cloud Suite
- Microsoft Office (Word, Excel, Powerpoint, Access, Outlook)
- Microsoft SharePoint
- SQL / MySQL / Postgres
- Programming Languages and Frameworks
- HTML 5
- Analytical
- Critical thinking
- business intelligence application design
- Decision making
- Enterprise architecture
- Judgment
- Problem solving
- Troubleshooting
- Use-case analysis
- Project
- budgeting
- agile environment
- Code documentation
- collaboration and teamwork
- cost / benefit analysis
- evaluate resources
- facilitate collaboration
- functional documentation
- iterative & incremental development
- organizational skills
- planning
- workflow development & documentation
- write proposals and project charters
Minimum Competencies : (Skills, knowledge, and abilities.)
- Experience working with external commercial customers.
- Excellent organization, time management, prioritization, and planning skills.
- Strong analytic thinking skills to quickly identify and solve problems pragmatically that requires input and collaboration between multiple people.
- Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization.
Preferred Qualifications :
- Experience working with external commercial customers.
- Excellent organization, time management, prioritization, and planning skills.
- Strong analytic thinking skills to quickly identify and solve problems pragmatically that requires input and collaboration between multiple people.
- Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization.
- A Master’s or PhD degree in business, psychology, related social science, education, public health, biomedical research or a related field.
- Product management and / or marketing experience in the assessment or healthcare space.
- 3 years of experience in assessment, health care product management and / or marketing.
- Experience in the development, use, or distribution of Patient Reported Outcomes measures.
- Experience working with health information technology systems (e.g. EPIC).
Preferred Competencies : (Skills, knowledge, and abilities)
- Product management
- Lead group and client meetings.
- Experience interacting with scientists and other assessment developers.
- Technology project management.
- Product support.
- Product marketing.
- Strong knowledge of test development and / or computer-based assessment.
Benefits :
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at to learn more.
Work-Life and Wellness :
Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior / adult care.
Visit us at to learn more.
Professional Growth & Development :
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources.
Visit us at to learn more.
Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness.
More information can be found on the webpage.
The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations.
We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities.
Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply.
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