Personal Lines Assistant Account Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
It's an exciting time to join Brown & Brown! Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth.
We're excited to continue solidifying that foundation as we are looking for a Personal Lines Assistant Account Manager to join our growing team in Austin, TX
Our Personal Lines division sells and services clients purchasing any lines of personal insurance. This individual will be responsible for supporting the team and providing prompt, accurate, and courteous service to our customers, sales representatives, and insurance companies.
This individual will also assist the team in the completion of service functions and provide quality service to our clients.
Who We Are : Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939.
Our unique culture is built on honesty, integrity, innovation, and discipline and defines who we are and how we treat our customers, teammates, and the communities we serve.
We think of ourselves as a team, so we have teammates not employees. We prioritize health, family, and business in that order.
We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself. Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.
Who We Are Looking For : We are looking for passionate team players who believe in working hard and having fun in a collaborative environment.
Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks.
We are driven to set goals high and aim even higher.
General Responsibilities :
Support Account Managers with the preparation of all client services documents (FRQ; Certificates of Insurance; Renewal Proposals;
and other items as needed).
Process Policy Checking for all renewal policies, including delivery to insured.
Assist Account Managers with renewal marketing process.
Assist Account Managers with endorsement processing, including carrier correspondence, endorsement checking and client communication.
Processes requests from customers / banks / mortgage companies for Auto ID cards, Declarations pages, and Summaries of Insurance.
Support Account Managers in updating Agency Management System to reflect accurate client and company data.
Assist with day-to-day account management.
Serves as backup on incoming calls for account managers on leave or during peak business times.
Other duties as assigned.
Required Qualifications :
2 year's of Personal Lines Insurance experience
Active TX General Agents License
High School diploma required
Proficient with MS Office Suite
Excellent interpersonal and communication skills
Good organizational skills
Strong attention to detail and follow-up
Ability to maintain a high level of confidentiality
What we offer :
Excellent growth and advancement opportunities
Competitive pay based on experience
Paid Time Off (PTO)
Generous benefits package : Health Insurance, Dental Insurance, Vision Insurance, 401(k) with employer match, Eight paid holidays with 2 Floating Holidays, etc.
Employee Stock Purchase Plan
Tuition Reimbursement and Student Loan Repayment Assistance
Mental Health Resources
LI-SJ1
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
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