Operations Manager
Why work for us?
Janus Henderson is a leading global active asset manager. We exist to help our clients achieve their long-term financial goals.
Our team exemplifies our values of putting clients first, acting like owners and succeeding as a team. Our culture is high-energy, collaborative, and forward-thinking with opportunities to grow in an exciting career.
We invite you to consider joining our dynamic, global team!
Our culture is the foundation for how we interact with clients and one another as part of our unique, people-focused work environment.
We support a flexible hybrid working model that allows teams to build a strong and positive culture by inspiring innovation and increasing collaboration.
Currently our hybrid working model allows employees to work 3 or more days in office and the remaining time remotely.
Employees and Managers will discuss and determine what schedule works best for them and the team, with additional flexibility available based on the role, business needs, and individual circumstances.
JHI Workplace Practices is subject to change as the future of work within our organization evolves.
Your opportunity
The Candidate will bring a broad set of knowledge across various Investor Relations, Fund Admin Functions and establish a scalable framework.
The candidate will leverage and coordinate the capabilities of JHI Operations, Distribution and Outsource Partners. Candidate will manage a small team of direct reports as we scale the business.
The successful candidate will be responsible for ensuring smooth operational workflows, implementing best practices, and driving operational efficiency.
Responsibilities :
Relationship Management : Serve as the main point of contact for our outsourced relationship with administration & client providers, fostering a strong working relationship and ensuring effective communication channels.
Collaborate with JHI Operations and outsource providers to align operational processes, workflows, and best practices, ensuring seamless integration between systems and platforms.
Coordinate regular meetings and calls with Outsource providers to address operational queries, discuss process enhancements, and resolve any issues or concerns.
Operational Oversight : Provide Oversight of day-to-day operational activities related to fund clients, including investor onboarding, fund subscriptions, and capital calls / distributions, to delivery best in class client experience.
Work with Compliance and Legal to ensure compliance with regulatory requirements and industry standards, working closely with internal compliance and legal teams.
Monitor and continuously improve operational workflows, identifying opportunities for optimization and automation to enhance efficiency and accuracy.
Conduct regular assessments of operational risks, implement risk mitigation strategies, and maintain strong internal controls.
Data Management and Reporting : Manage the accuracy and integrity of data related to GPs, Clients, and funds, internally and through our outsourced partners.
Collaborate with internal teams to ensure timely and accurate reporting to clients, including capital account statements, investor reporting, and performance updates.
Coordinate with outsource partners to reconcile data between their platform and internal systems, ensuring data consistency and accuracy.
Relationship Support : Address operational queries and issues raised by clients, ensuring prompt and accurate resolution.
Collaborate with internal teams to streamline and enhance operational processes, leveraging outsourced resources to drive efficiency.
Team Leadership : Foster a collaborative and results-driven team culture, encouraging innovation and continuous improvement.
Foster a strong sense of accountability, professionalism, and commitment to excellence within the operations team.
Project Manager : Drive critical initiatives across Privacore, taking responsibility for project management, and coordination internal teams and external partners, to deliver in a timely and efficient manner.
Understanding of the core tenants of project and program management is a key aspect of the role.
What to expect when you join our firm
- Generous Holiday policies
- All-inclusive approach to Diversity, Equity, and Inclusion
- Maternal / paternal leave benefits and family services
- Complimentary subscription to Headspace the mindfulness app
- Corporate membership to ClassPass and other health and well-being benefits
Must have skills
- Bachelor's degree in finance, business administration, or a related field.
- Proven experience in operations management within the financial services industry, preferably in the private asset environment.
- Strong knowledge of fund operations, investor onboarding, and regulatory compliance.
- Familiarity with alternative investment products, including private equity, private debt, and real estate.
- Demonstrated ability to streamline processes, implement operational best practices, and drive efficiency.
- Excellent organizational and project management skills, with the ability to manage multiple priorities and deadlines.
- Strong analytical and problem-solving abilities, with keen attention to detail.
- Exceptional communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders.
- Proficiency in relevant software and systems, including CRM platforms, investor portals, and fund administration tools.
Nice to have skills
- Specific knowledge pertaining to open end and closed end vehicles is ideal.
- Experience and a dedication to leading and developing people.
- Strong computer skills, including Microsoft Word and Excel.
- Ability to work autonomously with minimal supervision.
Supervisory responsibilities
Potential for growth
- Mentoring
- Leadership development programs
- Regular training
- Career development services
- Continuing education courses
You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and Privacore policies applicable for your role.
At Privacore we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds.
Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request, we’re happy to be asked about work flexibility and our hybrid working environment.
If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at [email protected]
Compensation information
The base salary range for this position is $190,000-$200,00. This range is estimated for this role. Actual pay may be different.
Annual Bonus Opportunity : Position is eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits.
Individual bonuses are determined based on Company, department, team and individual performance.
Benefits : Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes;
competitive compensation, pension / retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here.
Janus Henderson Investors is an equal opportunity / Affirmative Action employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).
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