Medical Scheduler
Referral Specialist!
LHH Recruitment Solutions is currently seeking a full-time referral specialist for a client in San Diego, CA on a contract-to-hire basis.
The client requires the representative to streamline the referral process, enhance patient care coordination, and ensure that patients receive the appropriate medical attention and services they need.
This position is in San Diego, CA and it is an on-site position!!
Responsibilities :
- Examine patient medical records and assess the need for a referral based on the physician's recommendations or the patient's condition.
- Evaluate the patient's medical needs and match them with the appropriate specialists or healthcare facilities based on their expertise, location, availability, and insurance coverage.
- Initiate the referral process by contacting the referral provider or facility and ensuring that all necessary paperwork and medical information are provided.
- Work with the insurance company to obtain authorization for the referral and ensure that the necessary documentation and pre-approval requirements are met.
- Schedule appointments for the patient with the preferred healthcare provider, considering the patient's preferences and the availability of the specialist.
- Maintain regular communication with patients, keeping them informed about the referral process, appointment details, and any necessary follow-up instructions.
- Ensure that all relevant medical information and test results are shared with the referring physician or primary care provider, ensuring seamless continuity of care.
- Maintain accurate records of all referrals, including documentation of the referral process, authorization details, appointment dates, and outcomes.
- Work closely with healthcare providers, including primary care physicians, specialists, hospitals, and other healthcare facilities, to coordinate and facilitate the referral process efficiently.
- Stay informed about changes in healthcare policies, insurance requirements, and referral guidelines to ensure compliance and provide accurate information to patients and healthcare providers.
Qualifications :
- High school diploma / GED is required.
- 1+ years of experience in a call center, preferred.
- 1+ years of experience in healthcare, preferred.
- Experience working in a fast-paced environment, required
Compensation : $20-$24
$20-$24
Job Type : Contract to hire
Contract to hire
Schedule :
Monday Friday, 8 : 30a 5p
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan.
Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law;
any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
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