Team Leader (Medical Assistant)
Position Summary :
The Team Leader is responsible for providing guidance, instruction, direction and leadership to assigned centers and staff.
The Team Leader will provide administrative support and coordinate daily staff activities to ensure efficient operation of GoHealth Urgent Care Centers.
In a collaborative manner, the Team Leader Medical Assistant will provide support to Medical Providers, Medical Assistants and patients through a variety of tasks related to patient care management, organization and communication.
The Team Leader completes all activities accurately, with high quality and in a timely manner while living our vision and mission to provide Unparalleled Experiences and GO above and beyond for our customers, team members, partners and communities by ensuring that their experience is effortless, personal and connected.
Job Requirements
Education
- High School Diploma required
- Graduate of an Accredited Medical Assisting Program required
Work Experience
- Medical Assistant experience preferred
- Front Desk experience preferred
Required Licenses / Certifications
One of the following certifications is required (or must obtain within 15 months of hire) : CMA- Certified Medical Assistant(verified through AAMA, American Association of Medical Assistants)RMA- Registered Medical Assistant(verified through AMT, American Medical Technologists)NCMA- National Certified Medical Association(verified through NCCT, National Center for Competency Testing)ABR-OE- Assessment-Based Recognition in Order Entry(verified through AAMA, American Association of Medical Assistants
Additional Knowledge, Skills and Abilities Required
- Basic Medical Assistant duties
- Ability to type quickly, basic computer knowledge
- Proficient in Microsoft Word and Excel
- Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
- Exceptional written and verbal communication skills
- Able to interact and treat all persons with fairness, respect and sensitivity to cultural / social difference
Core Competencies : Collaboration :
Collaboration :
- Support one another and partner as a team
- Actively listen, seek feedback and check for understanding
- Be a servant leader to our customers, team members, partners and communities
- Don’t assume that you always have the right answer
- Create shared success by leveraging the strengths of the entire team
Innovation :
- Embrace new ideas, processes and tools
- Challenge the status quo
- Creatively solve problems
- Strive for continuous improvement
- Test, assess, adjust and learn
Diversity and Inclusion :
- Assume positive intent
- Recognize, value and celebrate our differences
- Respect, connect with and learn from each other
- Actively engage others’ strengths and talents, especially when they are different than your own
- Act, think and listen without bias or prejudice
Courage and Integrity :
- Do the right thing, especially when it is more difficult
- Commit to organizational transparency
- Promote the truth, even when it is unpopular or controversial
- Be ethical, fair and authentic
- Share new ideas with conviction
Accountability :
- Take the initiative and seek more responsibility
- Be specific, objective and actionable
- Possess a bias towards action
- Deliver on time
- Drive results
ESSENTIAL FUNCTIONS
Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives.
Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable.
Following are the essential functions of the job.
- Support Team Members and Business Operations
- First level of approval for orders in Coupa for their locations for orders >
$500; Final approver for orders
For applicants in California, please review our California Consumer Privacy Statement
About GoHealth Urgent Care
GoHealth Urgent Care has outstanding career opportunities in Atlanta, the Bay Area, Connecticut, Delaware, Maryland, Michigan, Missouri, New York, North Carolina, Northwest Arkansas, Oklahoma City, Portland / Vancouver, Texas and Virginia.
And all of these positions have one thing in common : flexibility to practice and support urgent care medicine the way it was meant to be, without the stress and bureaucracy of hierarchical organizations.
With reasonable work hours that don’t emotionally exhaust or burn them out, our team can balance and prioritize their professional and personal lives.
Remote positions are also available.
Related Jobs
Team Leader (Medical Assistant)
Medical Pharmacist
Medical Assistant
Medical Assistant