Medical Assistant - 17th Street Testing, Treatment, and Care
CAREER DESCRIPTION MEDICAL ASSISTANT
17th Street Testing, Treatment, and Care) SALARY INFORMATION
Medical Assistant $20.91 - $25.25 HourlySalary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the item listed below :
Bilingual pay : Qualified employees who meet the criteria found ( ) shall receive an additional forty $0.40 cents per hour for all hours paid.
This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11 : 59p.
m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately.The eligible list established through this recruitment will be used to fill current and future Medical Assistant positions.
This eligible list may also be used to fill positions in similar and / or lower classifications throughout the County of Orange. HEALTH CARE AGENCY
The is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health.
Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven service areas - Finance and Administrative, Mental Health & Recovery, Correctional Health, Medical Health Services, Office of Care Coordination, Public Health and Strategy and Special Projects is committed to meeting the health needs of the diverse Orange County community.
THE PROGRAM (TTC) is a co-located Sexually Transmitted Diseases Clinic and a HIV Ambulatory Care Clinic. The mission of TTC is to serve a diverse community through testing, treatment and care of STDs and HIV with confidential, compassionate, and comprehensive services to empower and educate our patients to lead healthy lives.
TTC cares for over 5,000 patients annually and has a multi-disciplinary team with over 65 staff members. TTC provides STD and HIV screening to individuals 12 years and older primary medical care for uninsured people living with HIV / AIDS.
Services are funded through a variety of local, state and federal grants including the Ryan White HIV / AIDS Program and Ending the HIV Epidemic.
TTC provides high quality STD and HIV services including medical care, case management, HIV Pre-Exposure Prophylaxis (PrEP), HIV Post Exposure Prophylaxis (PEP), Rapid Antiretroviral Therapy (Rapid ART), AIDS Drug Assistance Program - (ADAP), information & education on STD and HIV care, Ryan White eligibility screening, HIV partner services and treatment adherence.
THE OPPORTUNITY
The Medical Assistant provides integral support to clinic operations within the 17th Street Testing, Treatment, and Care Clinics.
This position under the direct supervision of clinician, nurse practitioner, or registered nurse, may perform the following duties, but are not limited to :
- Set up exam rooms prior to clinic sessions; ensuring all necessary supplies are stocked and available
- Prepare, provide, and maintain patients' medical records / charts for clinician, nurse practitioner, or nurse
- Assist nurse practitioners and doctors with examinations and other procedures relating to direct patient care
- Perform and record information on patients' vital signs, vision screening, and venipuncture
- Chart basic patient history, includes history of present illness or complaint, and past medical, family, and social history
- Obtain, collect and label blood, urine and other specimens in accordance with regulations and patient policy; package and send specimens in the appropriate manner for transport to laboratories or storage
- Venipuncture for lab specimens of blood, give subcutaneous or intramuscular injections and medications, administer medication orally, sublingually, topically, vaginally, rectally, or by providing single dose to patient for immediate self-administration
- Perform and read routine lab tests such as urinalysis dipstick testing, urine pregnancy, hemoglobin, rapid HIV, and Syphilis tests
- Provide information to patients relating to referrals, follow up appointments, test results, and explain and obtain necessary consents and authorizations
- Monitor inventory of medical supplies
- Clean / sterilize all used equipment, dispose of all specimens and waste according to health and safety guidelines
- Ensure all documentation regarding tests, specimens, and supplies are completed and maintained in accordance with clinic procedures and requirements
- Call in medication refills to pharmacy for prescriptions with no change to dosage or medication
- Front office tasks including check-in / checkout patient registration, answer phone, schedule appointments and filing
This position also requires a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture AND a valid Cardiopulmonary Resuscitation (CPR) by date of appointment.
DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal candidate will possess at least one (1) year of Medical Assistant experience, which includes performing venipunctures, vaccinations, medication administration, and point of care testing.
Bilingual skills, specifically S panish and Vietnamese , are highly desirable. In addition, experience providing care and services to the uninsured and under-insured populations, including working with the following populations : people living with HIV, people diagnosed with an STD, Lesbian, Gay, Bisexual, Transgender, Queer (LGBTQ+) individuals, substance use disorders, unhoused / unstably housed, and people with incarceration history, is also highly desirable, but not required.
In addition, the successful candidates will possess the following competencies :
Technical Knowledge Technical Experience
- Knowledge of Sexually Transmitted Diseases and HIV basics
- Knowledge of community resources to refer clients to specialty care and other services
- Collect routine laboratory specimens, including but not limited to : blood and urine collection, pap smears, blood glucose testing and Sexually Transmitted Diseases (STD) lab screening
- Knowledge of Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect client's confidential and sensitive healthcare information
- Ability to utilize computer and Electronic Health Records (EHR) systems
Interpersonal Skills Relationship Building
- Ability to deliver quality client-centered care and services and advocate for clients
- Effective interpersonal skills, including the ability to work collaboratively with clients and staff and maintain a calm demeanor during stressful client encounters
Communication and Collaboration
- Communicate effectively and clearly both verbally and in writing
- Report patient's relevant medical information to nursing and medical staff efficiently
- Provide effective customer service when communicating in person or on the phone
- Respect background diversity when working with patient
Self-Management Skills Personal Effectiveness
- Ability to function independently and in accordance with established protocols
- Ability to multi-task in a fast paced clinic while paying close attention to details
- Effective time management skills and strong organizational skills
MINIMUM QUALIFICATIONS
Click to learn more about the minimum qualifications for the Medical Assistant classification as well as the physical & mental requirements and the environmental conditions.
RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition.
Veterans Employment Preference Policy (VEPP)
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings.
Please click to review the policy.
Application Screening (Refer / Non-Refer) : Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job.
Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.
Online Examination Written Examination (Weighted 100%) : Qualified candidates will be invited to participate in one or more job-related assessments.
Candidates will be notified of their date and access code, if applicable. Only the more qualified candidates will be placed on the eligible list.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.
Eligible List Score Groups : Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
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