Lead Medical Assistant
Salary Range : $26.92 - $30.46
$26.92 - $30.46
As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices
Position Summary
Under direction and in accordance with established policies and procedures, assists with planning, implementing and evaluating patient care This role is the primary resource for the team of medical assistants, responding to staff inquiries for guidance on policy and procedures This role also assists in the assignment of work distribution to staff and the follow through with completion of these tasks, as well as is responsible for overseeing the smooth function of patient flow.
Job Responsibilities
- Supports and provides assistance in the training and continuing development of staff.
- Maintains inventory of supplies, equipment and / or reagents. May order supplies / equipment / reagents as authorized or ensure that needs are escalated appropriately.
Receives supply orders and confirms accuracy of delivery. May assist with cost control.
- Prepares exam rooms prior to patient visit. Cleans rooms and instruments and re-stocks supplies between patients.
- Answers phones, responds to inquiries and triages calls to appropriate personnel.
- Fulfills patient care responsibilities which may include, taking vital signs, updating patient history, collecting blood, urine and stool specimens and assisting providers / nurses in the exam room.
Inputs patient data into the practice management system.
- Provides recommendations to improve work flow, communication and overall protocols in an effort to better serve the needs of patients and the department.
- May assist with educating patients on specialty-specific procedures and after-care techniques or protocols.
- Greets registered patients at time of visit and triages patients through the patient flow process. Checks schedules and accompanies patients to exam / procedure room.
Assists patients as needed with walking, transfers, dressing and preparing for exam.
- Fulfills clerical responsibilities which may include, sending / receiving / scanning medical records, obtaining diagnostic reports, hospital notes & referral information, completing forms / requisitions, managing the charting process & sending specimens to labs.
- Responsible for maintaining a sterile environment. Ensures standard infection control precautions are observed.
- Trains and manages the orientation of new staff.
- Assigns work to staff and ensures completion.
- Monitors and ensures clinical equipment is functioning properly. Escalates issues to supervisor.
- Regularly checks dated materials and medications for expiration date and discards expired items.
Education
High School Diploma
Experience
Approximately 2 years of related experience, preferably in relevant specialty area.
Completion of a medical assistant training course that includes phlebotomy training is highly desired.
Candidates with extensive medical assistant work experience, along with phlebotomy experience, may be considered.
If required to draw blood, proper phlebotomy training is required prior to performing those duties.
Knowledge, Skills and Abilities
- Demonstrated strong communication and interpersonal skills; demonstrated ability to interact with multiple constituencies and exercise "people skills".
- Demonstrates ability to exercise standards of professionalism, including appearance, presentation and demeanor.
Licenses and Certifications
Benefits & Compensation
We provide a generous benefits and compensation package designed to support our employees and their families at every stage of life.
Note that all benefits are subject to eligibility requirements.
Highlights include : Health Benefits
Medical, dental, and vision coverage for you and your eligible family members.
Time-Off
Generous paid sick, vacation, and personal time.
Employer-Sponsored Retirement Plan
Weill Cornell Medicine contributes to a dedicated account for your retirement.
Voluntary Employee Retirement Plan
Save your own money for retirement on a pre-tax or Roth (post-tax) basis, and select from a range of investment options.
Life Insurance
An employer-sponsored plan for you, and access to additional voluntary coverage for you and your eligible dependents.
Short & Long-Term Disability
Income protection to support you in the event of an illness or injury.
Flexible Spending Accounts
Health Care and Dependent Care flexible spending accounts help you save tax-free to pay for eligible expenses throughout the year.
Tuition Reimbursement
Tax-free reimbursement for work-related courses, degree programs, and certificate programs, up to a certain amount every academic year.
Child Care with Bright Horizons®
Access to an employer-sponsored child care center near our main campus, as well as subsidized back-up care services when you need to be at work and your regular arrangements for dependent care are temporarily unavailable.
Children's Tuition Scholarship Plan
We help pay for undergraduate college tuition for each of your children, up to a certain amount every academic year.
Employee Discounts
Special discounts from a range of travel, retail, entertainment, and fitness companies.
Family Leave
Paid leave and job protection while you bond with a child, care for a family member with a serious health condition, or assist loved ones when a family member is called to active military service.
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