Manager, Clinical Services in Texas Careers at Texas
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Manager, Clinical Services
Posted Date 5 days ago(6 / 29 / 2023 6 : 38 PM) Job ID 2023-22280 # of Openings 1 Category Clinical Staff Type Full Time Regular
Overview
Clinical Services Manager
Matrix Medical West Region
Position Summary :
In conjunction with the Clinical Operations Manager, the Clinical Services Manager will provide leadership, management, planning and mentoring for a diverse clinical workforce of approximately 30-100 Nurse Practitioners, Preceptors and Team Leaders, who are collectively responsible for achieving client and clinical objectives within a defined geography.
This position is directly responsible for creating a work environment that embraces continues improvements in quality and timeliness, while acting as the primary change agent within the clinical field organization.
Organizational contributions :
The Clinical Services Manager will manage the implementation of defined strategies and objectives to ensure the achievement of business goals on a daily basis.
Interacts with :
Primary interaction is with team of Clinicians, Clinical Services and Clinical Operations leaders, as well as other cross-functional areas across the organization such as Quality Operations and Production Operations.
Responsibilities
Responsibilities and Deliverables
Along with the Clinical Operations Managers, leads their assigned team to meet or exceed job requirements.
Provides clinical leadership, guidance, and support for staff.
Serves as a coach, mentor for all staff and is a leader in their performance.
Work collaboratively with the Clinical Operations Manager to :
Review management and operational reports to identify deviations from Budget or to goals and take steps to implement changes and improvements.
Evaluate all staff within their reporting structure, with the consent of their Directors; take the necessary actions to deal with employee issues, developmental needs and disciplinary action (to include terminations).
Establish and implement company, regional and area policies, goals, objectives and procedures.
Collaborate with Client Services to enhance customer services.
Solve problems as they arise and offer process solutions.
Represents Matrix with external parties including; patient, patient’s family and clients.
Establish clear directions for the workforce that challenges objectives while maintaining a two-way dialog with his direct reports that promoted an environment that empowers their organization.
Identify training needs and with assistance Director and Clinical Education Director, develop educational programs for staff.
Collaborates with various departments to meet the operating needs of the program and ensure compliance with all laws and regulations.
Other duties as assigned.
Qualifications
Education Requirements
Bachelor’s Degree in Nursing, preferred Master’s Degree in Business, Nursing or other health related field, comparable education of experience or a mixture of both.
Board Certified Nurse Practitioner.
Required Skills and Abilities
Current NP license in state of residence.
Minimum of 1 years’ experience leading and managing clinical staff in a health care environment.
Proven successful experience as a communicator (both written and oral), change manager, leadership coach and mentor. Strong listening skills.
Demonstrated proficiency with Microsoft Office, Word, PowerPoint, Outlook and Excel.
Strong organizational skills and ability to problem solve and prioritize work.
Must be able to drive a vehicle, maintain state required automotive insurance and a valid state driver’s license within their state of residency.
Must have a valid state driver’s license.
Must have proof of adequate automobile insurance coverage for the state of residence.
Must have proof of current CPR certification.
Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process.
Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.
If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact .
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