Golden Entertainment Jobs (14)

Summary : Prepares and decorates all baked goods according to recipes. Essential Functions : Prepares baked goods according to recipes Monitors food cost controls Consistently adheres to Clark County Health District regulations Performs other duties as assigned Requirements : Qualifications / Requirements : At least two years of experience as a baker or an equivalent combination of education and experience preferred Knowledge of cost containment procedures Knowledge of Clark County Health District regulations and procedures and food safety Ability to work in a multi-cultural environment Strong oral and written communications skills Ability to read and follow recipes Familiarity with bakery equipment and ability to operate it Required Work Cards Health Physical Requirements Walking, standing and stooping (50% of the time) Vision (critical) Frequently lifting, carrying, pushing, pulling or otherwise moving objects weighing up to 50 lbs. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.

Summary : Responsible for the assigned day to day operation(s) and direct supervision of all activities within the kitchen and back of house of the culinary departments. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and / or employee challenges. Assist the Executive Chef with the development and execution of the division’s strategic plans. Essential Functions and Responsibilities : Hire, train, develop, measure performance, discipline, and schedule department staff Assist the Executive Chef with leading the tactical execution of strategic initiatives under the direction of division leadership Enforce standards of service within assigned department(s) and ensure achievement Monitor and control labor within the department while maintaining adequate coverage in the department based on business demands Maintain knowledge of all recipes to ensure food preparation is correct and of high quality Ensure all plates that leave the kitchen meet the recipe specs and plate presentation guidelines of the room Ensure proper handling, preparation, storage, portioning and presentation of food Ensure the kitchen area remains clean at all times Order and maintain all food and beverage supplies, ensuring proper expense controls, when assigned Ensure all food is served and prepared within health, safety and sanitation guidelines Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards Perform other duties as assigned Requirements : Qualifications Qualifications Minimum 2 years’ experience in a leadership position in a F&B venue or restaurant performing same or similar job duties preferred Experience using collaborative leadership and team building techniques to develop and facilitate a positive working environment Proven successful experience maintaining staffing and labor costs preferred Understanding ordering, forecasting, and scheduling preferred Previous experience with point-of-sale systems, computers and calculators Ability to manage multiple tasks and remain calm in a very high-paced, busy environment Previous experience exercising sound judgment when dealing with difficult guest situations Experience overseeing and maintaining a professional workplace Previous gaming experience preferred At least 21 years of age Graduate of a culinary arts program preferred Ability to communicate effectively in English Bi-lingual in Spanish a plus Obtain and maintain all work cards as required by the company Verify right to work in the United States Work Cards Clark County Health card Physical Requirements Ability to push and / or pull up to 100 lbs. Frequently lift and / or carry up to 50 lbs. at floor, knee, waist, and / or chest levels Occasionally sit Frequently bend, reach, twist, squat, kneel, and communicate via radio Constant use of hearing and vision, walk, stand, communicate using a paging system, distinguish between shades of color, taste, and use tools or equipment requiring a high degree of dexterity Work Environment Potential Conditions Indoor Smoky and noisy Slippery surfaces Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Summary : The tower dispatcher is responsible for providing communications between tower greeters, admissions and attractions to radio dispatch. Performs all necessary and required office duties including distribution of Attraction Daily Reports as well as maintenance of all attraction paperwork files. Essential Functions : Controls and coordinates all department radio communications Uses radio dispatch to monitor elevator traffic intake and out-take on an hourly basis Consistently demonstrates the ability to react professionally and rationally in emergency and high-pressure situations Establishes and maintains files, records, daily reports, absenteeism logs and calendars Follows all operating and safety regulations and hotel policies and procedures Performs other duties as assigned Requirements : Qualifications / Requirements : Excellent organizational, communication and computer skills Ability to maintain the confidentiality of sensitive information At least 2 years of previous general office and administrative experience is preferred Ability to speak different languages is helpful Must be at least 18 years of age Required Work Cards None Physical Requirements Ability to work at extreme heights Vision, hearing, speech and literacy (critical) Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.

Summary : Effectively market, attract, establish and maintain a professional relationship with casino guests, providing specialized attention to casino customers. Enhance the growth and profitability of gaming revenues through the development of the targeted casino players. Manage expense associated with customer acquisition and maintenance. Assist players with questions, concerns, and comping issues pertaining to their player account and reinvestment. Work in conjunction with other casino hosts and host manager to develop and maintain customer loyalty regardless of host assignment. Essential Functions : Market and recruit new guests and other customers to property Establish professional relationships with guests and support the ace PLAY program Communicate the benefits of ace PLAY in a knowledgeable and exciting manner Provide opportunities for players to move to higher tier-levels in the casino loyalty program Performs telemarketing assignments by mail, phone calls and emails then provide accurate accounting and reporting of the results to these efforts Ensures promotions are effectively communicated to targeted guests Evaluates customer’s casino activities to determine complimentary items Assists in creating special events and attends functions as appropriate Assist the players club with enrolling new members and casino guest related issues Ensure that monthly goals are being met regarding player reinvestment and guest contact as defined by management Assist Casino Hosts / ace PLAY Center with floor promotions and various other tasks Accountable for meeting goals for monthly budget, guest contacts and financial accountability as defined by management Track activity and regularly communicate with management on player status, development and acquisition Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations Ability to work independently and within a team environment to develop casino customers as loyal players Resolves issues effectively and professionally Performs other duties as assigned Requirements : Qualifications / Requirements : 1-3 years of experience in same or similar role Previous experience providing outstanding guest service Previous experience independently solving problems and making decisions impacting business Working knowledge of general computer programs, including the MSWord and Excel Previous computer experience with CMS and LMS preferred Ability to effectively communicate in English, both written and verbal Must be at least 21 years of age High school diploma or equivalent required Bachelor’s degree or other secondary education certification in related field preferred Required Work Cards Alcohol Awareness Gaming Physical Requirements Work indoors and move throughout the property over 75% of the time Lift, bend / kneel & work outdoors less than 25% of the time Hearing, vision, speech and literacy (critical) Ability to work in a smoky and noisy environment Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.

Summary : The banquet porter works independently to set up and break down rooms and audio-visual and meeting equipment as directed by management or as detailed on the assigned event order. Essential Functions : Sets up and breaks down banquet areas, chapels and audio-visual and meeting equipment according to the specific event orders or as directed by management Properly stores and maintains in good condition audio-visual and meeting equipment Delivers additional tables or audio-visual equipment to in-house events, which may not be in the banquet areas Performs other duties as assigned Requirements : Qualifications / Requirements : High school diploma or equivalent One year of banquet server experience is preferred Ability to communicate professionally and effectively in English, both verbal and written Required Work Cards Health Physical Requirements Regularly walk, stand or stoop Frequently lift, carry, push, pull or otherwise move objects weighing up to 50 lbs. Work for sustained periods of time maintaining concentrated attention to detail Need to distinguish between shades of color Ability to communicate via radios Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.

In a business that’s mostly flash, The Strat is the real deal! Including a brand-new, innovative bar and dining experience that’s upbeat, fun, and exciting! Make the move to join the excitement of opening our newest tavern dining concept at one of the most iconic properties in Vegas. Competitive pay, benefits, and the chance to be a part of creating an exciting new venue on The Strip makes The Strat a special place to "elevate" your career! Summary : Work with the Food Servers to ensure guests have all food and beverage items needed, tables are kept clean and well-maintained in a timely manner, and follow pre-determined service standards to ensure a positive guest dining experience at a level consistent with an upbeat tavern environment. Deliver exceptional, authentic guest service to care for the guests. Essential Functions and Responsibilities : Greet the guest with a smile in an upbeat and positive manner Maintain a general knowledge of menu items and beverages offered Clear tables as soon as appropriate and sweeps floor underneath and around tables as needed Transport dirty tableware to the dishwashing area immediately Replace silverware as needed Set tables according to the standards of the outlet Polish glassware and silverware Monitor and maintain cleanliness, sanitation and organization of assigned work areas Maintain complete knowledge and complies with all Departmental policies, procedures and service standards Assist in running of food when needed Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards Perform other duties as assigned Requirements : Qualifications Qualifications Six months previous experience performing same or similar job duties Experience providing high-touch guest service expected in fun, high-energy environment Must be team-oriented Ability to manage multiple tasks and remain calm in a very high-paced, busy environment Proven experience providing high level of guest service At least 18 years of age High school diploma or equivalent preferred Ability to effectively communicate in English, both written and verbal Obtain and maintain all work cards as required by the company Verify right to work in the United States Work Cards Alcohol Awareness Health Physical Requirements Frequently lift and / or carry up to 50 lbs. at floor, knee, waist, and / or chest levels, and over head Occasionally bend, reach, climb, squat, kneel, communicate via radio, and distinguish between shades of color Constantly walk, stand, and use of hearing and vision Work Environment Potential Conditions Noisy Smoky Hot or cold environment Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Summary : Responsible for all facets of the guest service sequence from start to finish. Greet guests in a friendly, welcoming manner and closely observe their needs throughout the service. Take food and beverage orders, deliver items to guest tables in a timely, courteous, and efficient manner. Complete side-work, and monitor the cleanliness of assigned station. Essential Functions and Responsibilities : Greet guests in a positive, friendly manner and make them feel welcome Take food and beverage orders while utilizing suggestive selling techniques in a non-intrusive manner Serve all food and beverage items to guests in accordance with department standards, and pre-bus all courses after the completion of each Set tables in accordance with the established chart / diagram Bus, clean, and sanitize all table tops and seating areas in a timely manner Maintain knowledge of table, seat and station numbers, room capacity, operational hours and table set up in the restaurant Maintain knowledge of menu items including unavailable items, prices, preparation method / time, main ingredients, serving temperature, portion size, garnish and proper presentation methods Efficiently use point-of-sale system and manual entry procedures, ensuring all items served to guests are accurately added to their check for payment Complete side-work duties including, but not limited to restocking restaurant supplies, set up of condiments, ensuring sufficient supply of wares, and set up of tables and side station supplies Sweep and clean main dining room and server pickup area in kitchen as needed to maintain proper health district standards and ensure guest satisfaction and safety Perform all duties with great attention to detail, speed and accuracy Extend appreciation for the guest’s patronage and invite them to return Complete all closing reports as assigned Provide outstanding customer service in a timely manner to both guests and fellow employees Perform other duties as assigned Requirements : Qualifications Qualifications Previous serving experience preferred Previous experience multi-tasking, remaining calm and professional while working in a fast-paced restaurant environment Prior experience exercising sound judgment when dealing with difficult guest situations Ability to effectively communicate with management, chefs and staff in order to fulfill and address any issues or needs requested by the guest or other employees Previous experience with point-of-sale systems, computers and calculators Previous experience working with InfoGenesis preferred At least 21 years of age High school diploma or equivalent preferred Able to effectively communicate in English, both written and verbal Obtain and maintain all work cards as required by the company Verify right to work in the United States Work Cards Alcohol Awareness Health Non-Gaming Physical Requirements Occasionally push / pull up to 100 lbs. Occasionally lift and / or carry up to 40 lbs. at floor, knee, waist, chest, and overhead levels Occasionally squat, sit, communicate via radio, and use tools or equipment requiring a high degree of dexterity Frequently bend, reach, and twist Constant use of hearing and vision, walk, stand, and distinguish between shades of color Work Environment Potential Conditions Indoor Smoky and noisy Slippery surfaces and chemical agents Hot and cold temperatures Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Summary : Responsible for supervising, coordinating and directing the activities of front office in a manner which will maximize guest service and staff productivity, while minimizing cost. A working supervisor position that also performs the duties of a Front Desk Clerk, as needed. Assists the Director of Hotel Operations in the administration of the Front Desk. Essential Functions : Assists the Director of Hotel Operations with hiring of assigned staff Trains, evaluates, and supervises the front desk staff. Ensures proper staffing / scheduling and that employees receive adequate guidance and resources for achievement of job responsibilities. Completes projects assigned by the Director of Hotel Operations. Monitors front line staff to ensure that the front desk is running efficiently and the level of guest service meets standards. Investigates and corrects shortages and errors Works with hotel management team in planning for hotel promotions, special events and sales groups to ensure maximum utilization of room and block rates Works with sales and housekeeping to ensure that all departments are coordinated to ensure guest satisfaction. Investigates and resolves guest complaints and comments; follow up with involved employees to resolve the matter to the guests’ satisfaction. Maintains established credit policies; take appropriate action in obtaining payments when guest’s ledger accounts exceed normal limits and assists in any collection problems on overdue accounts. Other duties as assigned. Requirements : Qualifications / Requirements : 1-2 years hotel front desk experience preferred Previous management experience in hotel / casino environment preferred Previous experience with LMS preferred Must be able to prioritize and work with little direction or supervision Experience with effective organization and time management involving multiple priorities Excellent verbal and written communication skills Outstanding guest service skills Present a professional appearance Ability to effectively communicate in small and large group situations, as well as one-on-one Ability to communicate effectively in English High school diploma or equivalent Bachelors or Associates degree preferred Required Work Cards N / A Physical Requirements Sit at a desk or table (approx. 50% of the time) Walk, stand or stoop (approx. 50% of the time) Occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 lbs. Work for sustained periods of time maintaining concentrated attention to detail Vision, speech, hearing, and literacy (critical) Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.

Summary : Assists with managing the day to day operations, coordinating and directing the activities of Front office on the assigned shift in a manner which will maximize guest service and staff productivity, while minimizing cost. Essential Functions : Trains, motivates, evaluates, and manages staff. Ensures that employees receive adequate guidance and resources for achievement of job responsibilities. Monitors leads and front line staff to ensure that the front desk is running efficiently and the level of guest service meets standards. Assists Hotel Shift Managers with sales, VIP, and housekeeping to ensure that all departments are coordinated to ensure guest satisfaction. Assists Hotel Shift Managers with the online reviews and replies when necessary. Responsible for assisting with employee and escalated guest issues for valet, bell desk, reservations, and housekeeping in absence of that department’s manager. Establishes and maintains effective controls to ensure adherence to department procedures. Monitors occupancy and recommends changes in room rates as required. Investigates and resolves guest complaints and comments; follow up with involved associates to resolve the matter to the guest’s satisfaction. Completes projects assigned by the Hotel Shift Managers and / or Director of Hotel Operations. Maintains established credit policies; take appropriate action in obtaining payments when guest’s ledger accounts exceed normal limits and assists in any collection problems on overdue accounts. Performs other duties as assigned. Requirements : Qualifications / Requirements : Minimum 3 years experience in the hospitality industry Previous management or supervisory experience in hotel / casino environment preferred Previous experience with LMS preferred Must be able to prioritize and work with little direction or supervision Experience with effective organization and time management involving multiple priorities Excellent verbal and written communication skills Outstanding guest service skills Present a professional appearance Ability to effectively communicate in small and large group situations, as well as one-on-one Ability to communicate effectively in English High school diploma or equivalent Bachelors or Associates degree preferred Required Work Cards Gaming Physical Requirements Sit at a desk or table (approx. 50% of the time) Walk, stand or stoop (approx. 50% of the time) Occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 lbs. Work for sustained periods of time maintaining concentrated attention to detail Vision, speech, hearing, and literacy (critical) Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.

Summary : Responsible for the efficient and orderly management of public area cleaning, servicing, reporting, and management functions. Supervise, train and inspect the performance of assigned Guest Room Attendants, Utility Porters and House Persons to ensure that all procedures are completed to the hotel's standards. Essential Functions : Trains Guest Room Attendants, House Persons and Utility Porters in Housekeeping techniques and proper use of equipment and chemicals Executes inspection program ensuring the maintenance of the guest room areas, room cleanliness and sanitation standards Conducts pre-shift meetings so employees are informed of expectations required of them throughout their shift Controls supply materials expenditures by ensuring proper use of supplies and maintaining adequate inventory levels Inventories the supplies in each assigned storage room on a daily basis Ensures all equipment is properly utilized and cleaned after use Prepares daily and monthly reports as well as cleaning schedules Requests maintenance for buildings, furnishings, equipment and other areas as necessary Responds quickly and courteously to all guest requests and complaints Performs other duties as assigned Requirements : Qualifications / Requirements : Previous experience in an EVS or Housekeeping supervisory role preferred Knowledge of proper chemical handling Previous experience with training employees Ability to read, write, comprehend simple instructions, short correspondence, and memos in English Ability to verbally communicate effectively in English High school diploma or equivalent preferred Required Work Cards : None Physical Requirements Ability to walk, stand, bend, reach, stoop, and kneel (75% of the time) Able to occasionally lift, carry, push / pull objects weighing up to 70 lbs Ability to work outdoors in various weather conditions Able to use tools or equipment requiring a high degree of dexterity Ability to distinguish between shades of color Able to work for sustained periods of time maintaining concentrated attention to detail. Ability to effectively communicate via radio Vision, hearing, literacy, speaking (critical) Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.

Summary : Provide prompt, courteous and efficient handling of all guest needs related to reservations and sales of shows, attractions, and other services offered. Essential Functions and Responsibilities : Provide excellent customer service while selling tickets to the Strat tower, rides, and shows as well as upselling packages Upsell all transactions including, but not limited to, additional rides, restaurants, packages, shows and special events Accurately handle cash, credit cards, and other types of payments on a regular basis Provide directional assistance to guests as requested Communicate and work closely with other departments to remain current on any updates or changes regarding Stratosphere amenities Initiate the greeting, welcome guests in a friendly manner, and thank them for their patronage Offer information regarding property promotions, products, services, and events taking place Smile, make eye contact, and use the guest’s name while interacting Provide outstanding customer service in a timely manner to both guests and fellow employees Perform other duties as assigned Requirements : Qualifications Qualifications 1 year of previous cash handling and customer service experience preferred Prior experience working in a team or group environment Excellent communication skills, both written and verbal Basic computer skills At least 18 years of age High school diploma or equivalent preferred Able to effectively communication in English, both written and verbal Bilingual in Spanish preferred Obtain and maintain all work cards as required by the company Verify right to work in the United States Work Cards None Physical Requirements Constantly lift and / or carry up to 15 lbs. at floor, knee, and waist levels Frequently squat, kneel, walk, and communicate vis radio Constantly using vision and hearing, bending, reaching, twisting, and standing Work Environment Potential Conditions Indoor Noisy and smoky Extreme heights Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Summary : Responsible for maintaining a preventative maintenance program for all slot machines, slot signage, ticket redemption machines and all other slot related equipment assigned. Slot conversions, moving slot machines and minor slot repair. Assist Slot Technicians and / or Shift Management with any projects as needed. Follows all operating procedures, safety regulations and policies and procedures. Essential Functions : Maintain a preventative maintenance program for all slot machines and related departmental equipment, including but not limited, cleaning validators and ticket printers, cleaning monitors, and bringing machines up to manufacturer standards, Repair minor slot machine issues as well as the break-down, relocation and set-up of slot machines, signage, and slot stands. Walk the casino floor to verify slot machines and bill validators are operational, including but not limited to signage repair and light bulb replacement. Ensure major slot machine repair issues are appropriately reported Ensure slot repair shop is organized and clean Assist Slot Technicians with slot conversions and projects, floor coverage and assignments when requested Assist with slot system and machine updates Bring dispute and unusual guest activities to the attention of management Ensure compliance with all gaming regulations, internal policies and procedures Promote positive guest relations through prompt, courteous and efficient service Maintain positive working relationship with other departments Cooperate and communicate with fellow employees in all departments. Exhibit mutual respect and consistently projects a positive, helpful image / attitude Performs other duties as assigned Requirements : Qualifications / Requirements : Minimum three (3) months experience within a slot gaming operation or combination of experience and education in a field similar preferred Ability to apply commonsense and Interpret a variety of instructions furnished in written, oral, or diagram form Strong organization skills and attention to detail Ability to work calmly and professionally in busy work environment while effectively multi-tasking Ability to perform necessary functions in a timely manner with minimal and / or no supervision Working knowledge of documentation required in transactions including machine entries, and machine repairs logs Ability to operate equipment such as basic tools, two-way radios and any other specific tools required of the trade Ability to operate computer equipment Ability to accurately add, subtract, multiply and divide using whole numbers, common fractions and decimals Accurate money handling and documentation skills Excellent guest service skills Present a professional appearance Ability to effectively communicate in small group situations, as well as one-on-one Ability to effectively communicate in English, both written and verbal 21 years of age or older High school diploma or equivalent Required Work Cards Gaming Physical Requirements Walk, stand, sit, climb or stoop more than 75% of the time Use of tools or equipment requiring a high degree of dexterity more than 75% of the time. Ability to operate hand truck to move 400+ lb slot machine Lifting / pushing / pulling / carrying / bending / kneeling / climbing / and standing more than 75% of the time Using chemical agents (up to approx 25% of the time) Work for sustained periods of time maintaining concentrated attention to detail Hearing, vision (including peripheral), speech and literacy (critical) Ability to work in a smoky, noisy environment with bright lights, some dust, hot / cold & humid temperatures Ability to communicate vocally utilizing portable radios and telephones (critical) Ability to distinguish between shades of color Occasionally drives motor vehicle Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All duties to be performed with or without reasonable accommodations.