We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel.
You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation :
$14 hourly
Responsibilities :
Communicate with housekeeping to make sure guest rooms are ready
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
General bookkeeping : ensure all hotel guest account information is accurate and up-to-date
Handle customer complaints as necessary
Qualifications :
Exhibits working knowledge of Microsoft Office and reservation management systems
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Comfortable taking telephone calls and mitigating stressful situations
High school graduate, GED recipient, or equivalent
1+ year of hotel industry experience or related job preferred
About Company
stayAPT Suites entered the long-term lodging market with an announcement of its new hotel concept in January 2020. The new brand, which will have over 20 hotels open by the end of 2022, with an additional 15+ in development, offers guests an experience not yet seen in its category.
The room layout for each 500+ square-foot suite was intentionally designed to feel residential, with a dedicated living room, a full kitchen, and a separate bedroom.
With a strong corporate financial backing and an experienced executive team in place, the Matthews, North Carolina-based chain is committed to building a portfolio of 100 corporate-owned hotels, in addition to franchising.
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel.
You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation :
$14 hourly
Responsibilities :
Communicate with housekeeping to make sure guest rooms are ready
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
General bookkeeping : ensure all hotel guest account information is accurate and up-to-date
Handle customer complaints as necessary
Qualifications :
Exhibits working knowledge of Microsoft Office and reservation management systems
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Comfortable taking telephone calls and mitigating stressful situations
High school graduate, GED recipient, or equivalent
1+ year of hotel industry experience or related job preferred
About Company
stayAPT Suites entered the long-term lodging market with an announcement of its new hotel concept in January 2020. The new brand, which will have over 20 hotels open by the end of 2022, with an additional 15+ in development, offers guests an experience not yet seen in its category.
The room layout for each 500+ square-foot suite was intentionally designed to feel residential, with a dedicated living room, a full kitchen, and a separate bedroom.
With a strong corporate financial backing and an experienced executive team in place, the Matthews, North Carolina-based chain is committed to building a portfolio of 100 corporate-owned hotels, in addition to franchising.
Learn more at www.stayAPT.com.
Full-time
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Hotel Houseperson- Housekeeping
Grand Hyatt San Antonio
San Antonio, TX
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Summary
The Housekeeping Houseperson is responsible for maintaining the cleanliness of the hotel. This person must have good communication skills as well as the ability to lift, pull and push a moderate weight.
This is a fast-paced position.
Benefits include :
Complimentary & Discounted Hotel Rooms
Flexible Schedules
Paid Time Off (PTO)
Competitive Pay
401(k) Match
Medical, Dental, Vision Insurance
Tuition Reimbursement
Free Annual VIA Bus Pass / Discounted Parking
Free Meals Provided
Opportunities for Career Growth
Full-time
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Hotel Room Attendant (Housekeeping)
Hyatt Regency San Antonio
San Antonio, TX
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Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Hotel Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned. Previous cleaning experience as well as the ability to communicate to guests preferred.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment;
if you are ready for this challenge, then we are ready for you.
Qualifications
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills
Ability to lift, pull, and push a moderate weight
Must be available to work weekends and holidays
Full-time
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Hotel Front Desk Night Auditor
Hilton Garden Inn San Antonio Airport
San Antonio, TX
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Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals.
We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities :
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Complete additional bookkeeping, administrative, and accounting procedures as requested
Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Ensure all guests feel they are having an exceptional experience at the property
Qualifications :
Proficiency with computers is required; experience with reservation and accounting software is desired
Great communications. and excellent customer service skills are required
Requires a flexible schedule that allows for overnight shift hours
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Some college is preferred but a high school diploma or equivalent is required
About Company
Our hotel is 10 minutes from San Antonio International Airport via free shuttle. We're within a mile of local shops, dining, and entertainment venues.
Highway 281 puts us 12 miles north of downtown San Antonio, passing by the San Antonio Zoo, DoSeum, and Botanical Garden along the way.
Full-time
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Hotel Host (Guest Service Agent)
Hyatt Place San Antonio/Riverwalk
San Antonio, TX
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Summary
Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.
The Hotel Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment.
This position is responsible for the complete guest experience; to include the Hotel Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms.
Previous guest service experience as well as the ability to communicate well with guests required. The Hyatt Place Experience.
Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests.
Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire.
Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience.
And you are the key to bringing it to life. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment;
if you are ready for this challenge, then we are ready for you. Discover how perfectly a hotel can fit your lifestyle. Hyatt Place.
It's so you. Visit to view other hotel job opportunities at Hyatt.
Qualifications
Customer service experience is required, preferably in a hotel or related field
Must have schedule flexibility for both AM / PM shifts, weekends and holidays
Requires strong command of the English language to include speaking, reading and writing
Ability to learn quickly and work in fast paced position with guest interaction
Must be able to multi-task
Must be 18 years or older
A true desire to satisfy the needs of others in a fast paced environment
High school diploma or equivalent required
Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
Must possess basic computer skills, i.e. Word, Excel, etc.