Bellman
Job Details
Description
What You’ll Do : You are the first connection that our guests have to our hotel and a vital contributor to the success of their experience.
You are responsible for assisting arriving and departing guests with luggage and provide information regarding the property and local area.
You will use the guest's name to make them feel welcome and important. You will help acclimate guests to the hotel and be sure they know you are there to help them with whatever they may need.
Additional daily responsibilities include :
- Greeting every guest with a smile and a friendly greeting.
- Show guests to their room and assist with their luggage.
- Check luggage for hotel guests both for day and overnight storage.·Promoting the amenities and services of the hotel and be an ambassador for our city.
You will know the neighborhood and be able to provide directions and suggestions for dining and entertainment.
Where You’ve Been :
We’re looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience.
But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner.
When You’re Here :
You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside : in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
Qualifications
Skills
Behaviors
Preferred
Team Player : Works well as a member of a group
Enthusiastic : Shows intense and eager enjoyment and interest
Dedicated : Devoted to a task or purpose with loyalty or integrity
Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Growth Opportunities : Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Experience
Licenses & Certifications
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