GOURMET FOOD SERVER - HERITAGE STEAK
Overview
The Mirage Las Vegas is the first mega resort to ever grace the Strip. A Four Diamond award-winning hotel with 3,044 rooms impeccably outfitted to provide the complete luxury experience.
The world-famous Mirage volcano sets the tone for guests to explore the wonders within. The Mirage features a worldly selection of fine and casual dining venues.
From American dishes at STACK and California Pizza Kitchen, contemporary Asian dining at OTORO, to Italian wines and cuisine at Costa and world-class wagyu steaks at Tom Colicchio’s Heritage Steak.
A premier entertainment destination, The Mirage plays host to the award-winning The Beatles™ LOVE™ by Cirque du Soleil®, a breathtaking tribute to one of the most influential bands in history.
The Mirage also plays host to LIMITLESS, its newest magic show starring Shin Lim, the only person ever to win America’s Got Talent’ TWICE.
Steps away from the casino is 170,000 square feet of flexible meeting rooms, boardrooms and convention space that can be customized to meet every want and need.
The casino boasts 2,300 slot machines, 20 table games and a VIP room. Treat yourself to a hot stone massage, manicure / pedicure, body or hair treatment at the onsite spa and salon.
For more information, visit us online at or follow us : Facebook : The Mirage Hotel and Casino, Twitter : @TheMirageLV, Instagram : @themiragelv.
Responsibilities
PRIMARY RESPONSIBILITES :
- Greet guest in a positive, friendly manner and make them feel welcome
- Guide guest through all phases of their experience at the restaurant
- Knowledgeable of selling techniques, service delivery of both non and alcoholic beverages, and service delivery of menu items of every course
- Itemize bills correctly and efficiently secure payment
- Maintain cleanliness and stock of assigned area, side station, tables and Point of Sale (POS) station
- Anticipate the guest needs and respond appropriately with a sense of urgency
- Communicate with management, chef and culinary staff in order to fulfill and address any issues or needs requested by guest and or employees
- Perform other job-related duties as requested
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS :
- Five (5) years of Food and Beverage experience in a high-paced environment with food service experience
- Wine certification / education
- Experience working in a similar resort setting
- Work varied shifts, to include weekends and holidays
- Health Card
- Food Handler Card
- Alcohol Awareness Card
SKILLS :
- Knowledge of standard kitchen equipment and supplies, including, but not limited to toasters, refrigerators, and coolers, slicers and beverage machines
- Knowledge of menu items, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes
- Knowledge of health, safety and sanitation regulations
- Basic knowledge of Point of Sale (POS) systems and computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.
e. telephone, copier, fax machine
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Additional Details
This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
This position may require strenuous physical activities and exposure to pipe, cigar and / or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends and holidays may also be required.
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