Business Development / Business Consulting Manager - Flight Services
Rôle et responsabilités
CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations.
Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and unparalleled expertise.
We offer a comprehensive portfolio of products and a digital ecosystem to address three main markets Commercial Aviation, Business Aviation and Crew Engagement.
Spanning crew, flight, movement, airport, on-board catering, and cost management, CAE's customizable end-to-end solution improves decision-making by harnessing the power of integrated data and advanced technologies to improve operational performance, profitability, employee satisfaction and passenger experience.
CAE Flight Operations equips aviation professionals with the data needed to make informed decisions and take control of critical tasks.
The role we are offering you :
Reporting to the VP of Strategic Programs and Operational Excellence, the experienced Business Development / Business Consulting Manager is responsible for a portfolio of services that complement the product and / or enhance the customer’s value realization.
A deep knowledge of the domain (for e.g. Crew, Flight, Ops, Inflight or Airports) is preferred. Collaborating with Services Line Leaders, the Business Development Manager understands the customer’s business needs and is able to propose end-to-end solution.
You will work closely with Service Line Leaders to establish Service Strategy and Roadmaps along with conceptualizing, designing and delivering service offerings for their portfolio. Are you ready to :
Establish Services Strategy & Roadmaps for his / her Services portfolio
Demand Generation accelerate services sales by creating Demand Generation Plans with help of Service Line Leaders along with supporting sales execution
Revenue planning for his / her portfolio of services, as well as tracking revenue actuals and forecasting revenue in year
Sales Pipeline planning and monitoring for his / her portfolio of services including maintaining , qualifying and reporting on services opportunities and deals
Service Design jointly work with Service Line leaders to propose service solutions to address business problems of the airline community (as it pertains to his / her portfolio of Services) identifying and prioritizing new market opportunities.
Establish & measure KPIs, lead POCs where necessary.
Closely collaborate with Service Line Leaders and subject matter experts in designing, developing, standardizing and delivering services
Closely collaborate with Service Line Leaders and Marketing to create collaterals, Level 1 Decks and artifacts necessary for services sales and delivery
Support Service Line Leaders in maintaining service delivery playbooks to ensure repeatable delivery of Services with quality
Lead meetings and / or cross-functional working groups to achieve critical milestones for service design
Act as the voice and advocate of services within Delivery, Product Management, Sales & Account Teams.
Support Sales Eng & Service Line Leaders to prepare responses to any specific services questions within RFI, RFQ or RFP as needed
Engage customers along with the Sales to present the detailed value proposition or the service as necessary if requested
Requires high degree of technical understanding of the relevant Service Line and domain as well as strong coordination skills
Our ideal candidate has :
5 to 10+ years experience in technology or product consulting / implementation / Care with a Bachelor in Eng or Business preferred
Experience with Service Design Frameworks, Pre-Sales, Sales Pipeline Management and Revenue Management is a plus
Experience in launching products and / or service offerings for Enterprise B2B software (SaaS / Cloud / CRM) preferred
Good Strategic & analytical thinking capability along with organizational skills are required
Thought leader with strong PowerPoint / presentation skills and experience in working with and presenting to senior executives
Excellent written and verbal communication skills
Has interacted with senior management. Requires the ability to change the thinking of or gain acceptance from others team members in sensitive situations without damage to the relationships
Proven track record of leadership and high performance. Exposure to the travel domain from a technology standpoint a big plus
Hands-on industry knowledge a plus with technology delivery experience a plus
CAE offers :
an environment where your initiatives will be recognized and valued.
the opportunity to travel internationally.
the opportunity to work on a variety of projects on a multidisciplinary team.
the opportunity to represent the organization at external conventions and conferences.
the possibility to work from home occasionally.
flexible schedules.
attractive employee benefits.
Come share your passion with us!
About CAE :
At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitize the physical world, deploying simulation training and critical operations support solutions.
Above all else, we empower pilots, airlines, defence and security forces, and healthcare practitioners to perform at their best every day and when the stakes are highest.
Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in more than 200 sites and training locations in over 40 countries.
Everyday, our people make the amazing happen. Their work enables our customers to perform at their best and move society forward.
Our people are the heart of our first-class organization.
Type d'emploi
Régulier
CAE remercie tous les candidats de leur intérêt. Toutefois, nous communiquerons uniquement avec les candidats dont l'expérience et la formation correspondent aux exigences du poste.
Énoncé sur l'égalité d'accès à l'empl oi
À CAE, tout le monde peut contribuer à notre succès. Sans exception.
Comme le reflète notre valeur principale "Un CAE", nous sommes fiers d’être une seule équipe passionnée, sans frontières et inclusive.
À CAE, tous les employés sont accueillis indépendamment de leur race, de leur nationalité, de leur couleur, de leurs croyances, de leur sexe, de leur identité et de leur expression de genre, de leur orientation sexuelle, de leur handicap, de leur neurodivergence ou de leur âge.
Dans cette offre d’emploi, le masculin générique est utilisé uniquement pour alléger le texte et désigne aussi bien le genre masculin, genre féminin ou diverses identités de genre.
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