Specialist, Finance
At Saputo, our best comes from our people. We're a talented and caring team with a longstanding history of excellence.Since our first days delivering cheese on a bicycle, we've grown into a leading global dairy processor by staying true to the culture that defines us.
Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter-from our manufacturing plants to our office locations and everywhere in-between.
How You Will Make Contributions That Matter...
The AR Claims Specialist will be responsible for verifying the validity of customer claims (trade and non-trade deductions) by obtaining and investigating information from sales, trade, and customer service departments.
The Claims Specialist's primary role is to ensure that customer claims are identified and analyzed in compliance with trade contracts and properly expensed within the trade budget.
The Claims Specialist will be responsible for auditing claims, dispute management, internal negotiations, and trend analysis.
Specific responsibilities include :
- Identification, quantification and analysis of customer claim issues and trends, and timely documentation of efforts and status in SAP Dispute case notes.
- Understand customer contracts and communicate non-compliance to supervisor.
- Manage a customer portfolio of claims, evaluate customer disputes for validity and ensure proper documentation of available to support either repayment from the customer or issuance of credit to clear A / R.
- Prepare customer adjustments and reconcile cash on account.
- Provide management with monthly metrics and variance analysis.
- Work closely with the Sales organization, Customer Service, and other members of corporate operations, as needed, to resolve issues and disputes.
- Continuous improvement of the claims management process. Effective reporting to keep stakeholders aware of claims activity and ensure accountability.
Understand customer requirements. Participate in routine cross-functional meetings to understand key customer issues. Assist manager in developing plans for customer corrective action and monitor results of actions taken.
- Update claims processing procedures, as appropriate.
- Performing other related duties as required.
You Are Best Suited For The Role If You Have...
- Bachelor's degree in Business preferred.
- SAP FSCM Dispute Management (TPM / Vistex) experience.
- Minimum of 3 or more years' experience in deduction processing in consumer-packaged goods preferred. Candidate should also have critical problem solving, fact-based, and quantitative analysis experience.
Must have strong telephone skills and ability to maintain positive rapport with customer.
- Must be able to understand account reconciliation, finance, critical reasoning / thinking, and ability to convert data into insights for management, project management, and cross- functional collaboration / influencing skills.
- Demonstrates ability to draw some observations and risk conclusions. Understands the importance of cash flow.
- Must be able to work and communicate with all levels of management. And have a collaborative approach
- Have strong verbal and written communication skills that will allow them to express key points in a clear manner.
Additional Qualifications :
- Possess strong analytical skills to administer and analyze customer claims
- Have strong data mining computer skills with experience in Microsoft Office
- Be a strong team player who can work across multiple functions and disciplines
- Strong organization and time management skills
- Strong verbal and written communication skills
We Support and Care For Our Employees By Providing Them With...
- Development opportunities that enhance their career fulfillment.
- Meaningful compensation & benefits that help them care for their family.
- Opportunities to contribute to their community and enhance the lives of others through Saputo products.
Saputo is among the top three cheese producers in the USA and one of the largest producers of extended shelf-life and cultured dairy products.
We have a diversified product portfolio with well-known retail brands, such as Friendship Dairies, Frigo Cheese, Montchevre, Stella and Treasure Cave, and a strong foodservice presence, partnering with chain restaurants and broadline distributors.
Thanks to our countrywide footprint and national and international distribution networks, we're proud to bring our best to our customers and, consumers and have plenty of opportunities for our employees to grow in their own way.
And we do it while also striving to build a healthier future for our people and the communities where we operate, guided by our values and the Saputo Promise.
To learn more about Saputo in the USA, please click here. (http : / / saputo.com / en / our-products / usa-sector)
Join the Saputo Dairy USA team to make your contributions matter every day!
Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC endeavors to make CareersUSA.Saputo.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or email us.
[email protected] This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.
To review the Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC Privacy Notice for California applicants, please visit our Corporate website associated section by clicking here (English) or here (Spanish).
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