EBS Finance Support Lead
Job Title : Oracle EBS Finance Technical Support Lead
Reports to : Sr. Manager, IT Shared Services
Location : Goleta or Remote
The Role
- Working as a single point of contact representing IT shared services track to the business, leading as a functional finance / shared service systems specialist with various departments and third parties (SAAS application providers) to ensure the problem is triaged and the root caused is identified.
- Deep functional understanding of Oracle EBS (R12) finance modules around P2P, O2C, A2R and R2R flows
- Ability to work with users on critical items in a time bounded manner
- Result oriented and should collaborate with cross functional teams to achieve results.
- Maintain the Incident SLA response and resolution timelines
- Operating in line with Defect analysis and Development guidelines in resolution of user logged requests
- Contributing to Knowledge Management content’s creation and maintenance
- Flexible to work with regional teams and respective time zones as needed
- Participate in the KT sessions for project deployed to prod and own from that point onwards
- Meet the milestones specified for subledger and primary ledger close
- Primary responsibilities include and not limited to Ticket TriagingSLA ManagementEscalation ManagementReporting : Weekly Status Report & Monthly Status report with metricsOperational Process Improvements (Includes Period Close Improvements) etc.
AutomationLeading the defect managementLearning and Adopting best practices
Your Impact
- Act as a EBS Finance Support lead, in partnership with internal departments and third parties, delivering technology solutions that meet the system and process needs of Deckers Brands
- Collaborate with EBS support team in China on incidents logged and providing a timely resolution
- Support the day-to-day issues around shared services track by troubleshooting and offering assistance with the systems that have been implemented.
- Create Design Documents, working with Development and QA Teams to deliver and deploy the solution to defects identified
- Providing periodic reporting in terms of where the team stands in terms of open items around the IT finance support track
- Assist with period close and reconciliation activities in partnership with GAS team and ensuring a timely close
Who You Are
- A well-organized self-starter who can lead the global support organization in shared services space and provide solutions to end user problems in an effective manner
- Someone who can collaborate with Development Team, QA, PMO, BA, BSA’s and business superusers
- Individual who can act as a bridge between the end user system / process issues and the available optimum solutions
- Resource who can adapt to the situations and have a high learning curve
- Someone with excellent oratory skills through which they can convert the complex technical solutions into the user-friendly language
- Team player who can quickly find common ground and solve problems
We’d love to hear from people with
- Bachelor’s degree (or equivalent) in finance or computer science with significant experience using Oracle financials (R12) system.
- 5+ years’ experience as a Business System Analyst in Oracle EBS Financial Suite
- Hands on experience on the following oracle modules : AR, AP, GL, FA, CE, PA, SLA and eBTax with good functional understanding of Supply Chain flows
- Knowledge on any of the specified SaaS tools : Virtual Trader, Vertex, Concur, Lucernex, OneSource, Blackline and Pagero
- Excellent understanding of Oracle EBS data model.
- Good understanding of industry best practice for financial procedures and significant experience with multi-channel commercial organizations.
- Experience in designing extensions, interfaces, requirement analysis, and configuration of Oracle EBS especially in Financial and Master Data tools
- Good Understanding of Oracle E-Business Suite technical architecture, underlying table structures in financial modules and implementation cycles.
- Experience in preparing Functional design, Configuration documents like MD050, MD120 and BR100’s.
- Experience with Oracle DBMS, SQL Server DBMS, SQL, Stored Procedures
- An experienced Oracle finance analyst with a background in omni-channel business (distributor / wholesale / retail / ecommerce).
Able to guide the team to handle the issues, associated communication, and logical closure with user satisfaction
Range : $130,000 - $135,000 The salary range posted reflects the minimum and maximum target for new hire salaries for this role in our Goleta, CA location.
Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training.
Your recruiter can share more about the specific salary for your preferred location during the hiring process.
Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands.
We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.
LI-AR1
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