Executive Assistant
Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay.
Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests, HIV / AIDS screening.
At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information.
Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to 17+ clinics in Houston, one in Baytown, two in Beaumont, and one in Deer Park with extensive services that include : Adult primary care, HIV / AIDS care, pediatrics, OB / GYN and maternity, dental, vision and behavioral health.
We also service students within KIPP, Galena Park ISD and YES Prep schools. Legacy is committed to driving healthy change in our communities.
Position Summary
The Executive Assistant is the strategic business partner of the CHRO and CIO. This position serves as the primary point of contact for internal and external constituencies.
The Executive Assistant is a strategic partner of the IT and HR Leadership teams, providing proactive support for daily operations of both functional areas.
Essential Duties & Functions
EXECUTIVE SUPPORT
- Assist the CHRO and CIO in day-to-day activities
- Via access to CHRO’s Outlook inbox and calendar, manages active calendar of appointments for the CHRO. Includes setting and coordinating meetings with internal staff and external individuals
- Plans, coordinates and ensures the CHRO’s schedule is followed and respected
- Provides a "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CHRO’s time
- and office
- Have a thorough understanding of the CHRO’s vision and goals for the organization in order to fully support the CHRO and senior executives in achieving them
- Records minutes of HR functional team meetings
- Update and maintain internal departmental SharePoint site
- Maintain relevant leadership contact lists and organizational structural documents
- Creates initial drafts for executive and leadership presentations
- Composes and prepares correspondence of varying levels of confidentiality
- Arranges complex and detailed travel plans, itineraries, and agendas; compiles documents for travel-related meetings Communicates directly with Board members, donors, and constituents, and on behalf of the CHRO on matters related to the CHRO’s initiatives Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CHRO, including those of sensitive or confidential nature Provides a bridge for smooth communication between the CHRO’s office and internal departments, demonstrating leadership to maintain credibility, trust and support with senior management staff Works closely and effectively with the CHRO to keep him / her / them well informed of upcoming commitments and responsibilities, following up as appropriate Works collaboratively with executive assistant team and HR team Complete payroll for CHRO direct reports on a biweekly basis, and additional payroll coverage for leadership staff as needed Manages a variety of special projects for the CHRO, most of which will have organization wide impact Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CHRO’s ability to effectively lead and execute Legacy’s Human Capital strategy Prioritizes conflicting needs, handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures
- Completes expense reports ensuring accurate and timely submission of reports with accompanying receipts Unwavering attention and adherence to Legacy’s mission, vision, and values
- Responsible for calendar management via Outlook; track commitments and tasks to completion.
- Responsible for meetings set up to include MS Teams. Set up and shut down of video, audio and at times web conferencing.
Managing large and small conferences.
- Demonstrates a high caliber of customer service to internal team members, across all levels; represent by acting as spokesperson, as needed as it relates to business matters.
- Coordinate complex travel arrangements, including registration for conferences and speaking engagements.
- Work on spreadsheets for given projects, as needed.
- Create and / or edit presentations via PowerPoint.
- Work closely with the Executive Assistants for others of the Executive Leadership team, and other colleagues in support of special assignments.
Collaborate and contribute ideas to best practices with Executive Assistant Team Members.
COMMUNICATIONS, PARTNERSHIPS, OUTREACH SUPPORT
- Must have excellent written and verbal communication skills and the ability to manage people up and down the organization chart
- Partners with the marketing team to ensures that the CHRO’s bio / curriculum vita is kept updated and responds to requests for materials regarding the CHRO and the organization in general
- Edits and completes first drafts for written communications to external stake holders for strategic Initiatives
- Follows up on contacts made by the CHRO and supports the cultivation of ongoing relationships
- Attend external and internal functions with and on behalf of the CHRO
- Assist the CHRO with the management of CHRO’s external boards and commissions
- Performs other duties as assigned.
Required Education, Certifications, Licenses, & Training
Bachelor's degree required or equivalent.
Required Years of Experience
A minimum of 5 years’ experience supporting C-Level Executives
Required Knowledge, Skills, and / or Abilities (minimum requirements)
- Maniacal organizational skills
- Expert MS PowerPoint and MS Excel
- Great written and verbal communication skills including the ability to work well with all levels of people including public figures / officials
- Must be able to communicate effectively with staff, community, and the general public
- Work history that illustrates both maniacal organization and prioritization skills
- Proactive problem solving capabilities
- Demonstrated high levels of both initiative and exemplary customer service
- Ability to meet new challenges with an open mind and an optimistic response
- Strong reporting and presentations skills
- Expert proficiency with Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms
- The ability to effectively manage / coordinate a wide variety of simultaneous projects and to successfully prioritize multiple tasks with good judgment
- Must be able to perform duties and responsibilities with or without reasonable accommodation.
- Ability to remain calm under stressful conditions
- Love of learning and new technologies
- Must be able to work evenings and some weekends based on projects, meetings, events
- Must be able to manage multiple deadline and decision making responsibilities.
Physical & Mental Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
- Frequently required to sit; occasionally required to stand and walk.
- Frequently required to talk and / or communicate both expressively & receptively.
- Occasionally required to lift and / or move up to 25 pounds.
- Occasionally required to bend, twist, climb, and reach.
- Moderate concentration / intensity, which includes prolonged mental effort with limited opportunity for breaks.
- Normal memory, taking into consideration the amount and type of information.
- Moderate level of complexity for decision making.
- Must be able to handle normal levels of intensity.
Work Environment
- May be exposed to infectious waste, diseases, conditions, etc., including viruses.
- The noise level in the work environment is usually moderate to loud.
- May work in open area at times and be exposed to various distractions.
Organizational Competencies
All Legacy staff are required to follow and uphold Legacy’s Mission, Vision, and Values, Legacy’s Policies and Procedures, The Code of Conduct and The Code of Ethics and Compliance Plan.
In addition, the following competencies are expectations for all employees :
Respectful and Courteous to Others
Employees refrain from disruptive and disrespectful behaviors that could be offensive to patients and employees, potentially creating a disruptive work environment.
Upholds Confidentiality of All Sensitive Data
Employees respect the rights of privacy of our patients and employees including adhering to all HIPAA compliance regulations.
Values Cultural Differences
Employees are courteous and respectful in interactions with employees, patients, and our community.
Responsive
Employees respond quickly, graciously and appropriately to employees and patients.
Clear and Effective Communication
Employees are personally accountable to foster positive and clear communication with all employees and patients.
Teamwork and Adaptability
Employees contribute positively to the Legacy team and are committed to treating others with courtesy, honesty, and respect.
Exhibits ability to handle and adapt to changing work environments or unexpected events. Ability to change methods and approach to best fit situations.
AAP / EEO Statement
It is the policy of Legacy Community Health to provide equal employment opportunity (EEO) to
all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or
expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, Legacy will provide reasonable accommodations for qualified individuals with disabilities.
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