Executive Assistant
Job Description
Career Summary
Using sound judgment and initiative, provides direct support for the department Faculty and Management including Physician Assistants and ARNP’s.
Reports directly to the immediate manager for the specific practice or outpatient department. Applies organizational skills to perform a variety of Executive Assistant duties.
Prioritizes heavy work volume in a fast paced environment, handling difficult or critical situations.
Essential Functions
Set up zoom meetings and agenda (if needed) for department and / or various faculty meetings, send out invite to participants.
Record and transcribe minutes from meetings. Provide a draft copy to respective faculty or medical director to review and make any changes or edits as deemed necessary for approval within one week of each meeting.
Place food orders if needed or requested for department meetings.
Ensure all appointments, meetings, mandatory training, conferences are set-up (if needed) and noted on respective faculty calendars.
Remind faculty in sufficient time and prior to actual event. Remind assigned faculty of any scheduling conflicts should they occur as well as ensure all their assigned mandatory training is completed before deadline.
Answer phones, screen calls and give respective faculty messages if they are unavailable or out of the office. Notify them of any urgent or critical matter via telephone or in person.
Cover front desk / receptionist area as needed. Greet visitors, guests, vendors and other individuals in a prompt, timely, professional and courteous manner.
Assist with routing to correct area and / or person they want to visit or have an appointment with.
Type correspondence, ensure accuracy in formatting, spelling and correct grammar usage and sentence structure. Proofread thoroughly before giving to faculty to review and sign;
mail, scan / e-mail or fax according to faculty preference, and make a file copy.
- Submit check requests in CORCENTRIC for faculty reimbursements to include travel arrangement (airline, hotel registration, parking (if applicable);
- membership dues, online CME classes, virtual conference registration fees, etc. in a timely manner. Submit with supporting documentation to include receipts, brochure info pertaining to the event;
online registration receipts.
- Assist with bi-weekly payroll submission each payroll period, if assigned as well as maintain and update spreadsheets, files and databases when needed.
- Review respective faculty CVs monthly for updates, additions, scholarly activities information and submit to Research Director or designee.
- Monitor and manage time in KRONOS on a weekly basis. Submit PTO and other leave requests in a timely manner to manager or director for approval and input as needed.
Submit employee time adjustment form if needed to manager for approval. Get prior approval to work overtime.
- Provide assistance to co-workers with special projects when assigned or requested by manager or director and cross train with other employees in department and fill in in the interim if needed.
- Remind faculty when DEA and Medical license are due for renewal and other certifications that may expire and all other duties as assigned or deemed necessary by manager or director.
Temperament
Adhere to company policies and procedures, demonstrate the core values and Hospitality behaviors, resolve conflict through open, honest, professional communication, demonstrate positive and enthusiastic attitude, keep supervisor and leadership apprised of issues, and seek opportunities to recognize others.
Job Requirements
SKILLS, QUALIFICATIONS, AND REQUIRED EXPERIENCE
Skills, Knowledge, Abilities
Organization / Prioritization
Ability to effectively work under pressure in order to meet deadlines.
Professionalism
Demonstrated ability to be fair minded and objective.
Organization / Prioritization
Possesses critical thinking, prioritization, and organizational skills.
Computers / Technology
Computer literate with proficiency in Microsoft Office (Outlook, Word, Excel, Access, and Power Point) and Adobe Acrobat.
Communication
Ability to communicate effectively and courteously, both orally and in writing.
Critical Thinking / Sound Judgement
Capacity to think independently and exercise sound judgment.
Organization / Prioritization
- Ability to organize and prioritize assignments to work independently as well as a collaborative team member.
- Ability to schedule
- Ability to schedule and set-up online meetings using software like Zoom and Skype.
Professionalism
Strong interpersonal and communication skills with the ability to work efficiently with a wide range of constituencies in a diverse community.
Experience
3 years Administrative assistant experience required
3 years Executive Assistant Healthcare or related experience preferred
Education and Certifications
High school diploma or GED equivalent required
Associate’s degree in business administration or similar field preferred.
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