Executive Assistant
Executive Assistant
Position Summary :
Provides high level administrative and project support to the multiple Vice Presidents ensuring that
organizational objectives are met with the utmost efficiency and effectiveness. Must be mission-driven
knowledgeable in all aspects of the executive office and have the ability to exercise good judgment in a
variety of situations. This dynamic position requires the ability to anticipate needs, think critically and offer
solutions to problems with a high level of professionalism and confidentiality. This position works closely
and in collaboration with community partners and senior leadership team.
Essential Qualities
Has a mindset towards service to help the Vice President / s and the organization achieve goals and
outcomes. Must be comfortable being the gatekeeper of the Vice President / s time. Masters the calendar
and schedule of the Vice President / s to ensure everything runs smoothly and on time. Must learn the
preferences and work habits of the Vice President / s and learn how to anticipate their needs. Keeps the
Vice President / s focused on deadlines, project priorities and helps delegate work as appropriate. Respects
confidentiality and discretion at all times.
Essential Functions
1. Completes a broad variety of high-level administrative functions and projects for the Vice
President / s as needed including but not limited to managing an active calendar of appointments,
coordinating company and community events, composing and preparing correspondence reports
and memoranda, screening and prioritizing phone calls and other incoming information.
1. Prepares materials, attends and takes minutes for Board Committee meetings that correspond to
their Vice President. Assists with any Board related events and meetings as assigned.
1. Identifies researches prioritizes and follows up on issues and concerns including those of a
sensitive or confidential nature. Determines appropriate course of action, referral or response.
1. Works closely and effectively with the Vice President / s to keep him / her well informed of upcoming
commitments and responsibilities following up appropriately.
1. Prioritizes conflicting needs; handles matters expeditiously proactively and follows through on
projects to successful completion often with set deadlines.
1. Maintains various print and digital materials including spreadsheets, SYH literature, organizational
charts, PowerPoint presentations, other publications as needed, and keeps confidential records of
the association.
1. Organizes and arranges for staff members to represent organization at meetings and conferences.
1. Arranges travel and accommodations for guests visiting SYH including catering / food services as
needed.
1. Maintains department timesheets, sends reminders and inputs entries in SYH’s Human Resources
Information System.
1. Produces communication for multiple channels, including technology website, email, presentations,
meeting notes / minutes, bulletin board and signage.
1. Facilitates information dissemination to and from teams.
1. Helps expedite resolution of issues by enlisting appropriate people and / or teams and monitors
progress until complete.
1. Acts a liaison between executive office and other departments throughout the organization for
general requests.
1. Fosters relationships with various external parties, including contractors, consultants, vendors, and
strategic business partners.
1. Facilitates efficient use meeting rooms and departmental assets such as, shared conference lines,
audio and visual equipment.
1. Facilitates hardware / software and equipment purchases, installations, and moves
1. In executive's absence ensures that requests for action or information are relayed to the
appropriate staff members.
1. Organizes all aspects of meetings, events and employee participation in external events,
including conference approval, registration and travel.
1. Prepares and monitors expense reports and credit card reconciliation. Executive
1. Oversee special projects and tracking of progress towards department goals.
1. Performs all other duties as assigned by manager and Vice President / s.
Additional Duties and Responsibilities :
1. Adheres to all applicable SYHealth policies, procedures, protocols and best practices.
2. Demonstrates effective verbal and written communication skills in collaboration with teams to
achieve quality, excellence, harmony and problem-solving to obtain stated goals and objectives.
1. Demonstrates active listening skills, respect and a positive Can Do attitude.
1. Enhances professional growth and development through participation in educational programs,
reading literature to keep up-to-date related to healthcare laws and leadership, attending in-service
trainings and workshops to improve upon knowledge and skillset
1. Attends meetings and participates on committees, as directed.
2. Demonstrates professional behavior standard etiquette, courtesy, mutual respect, confidentiality
and treats every patient and employee with dignity in every interaction.
1. Exhibits a high level of integrity, ethics, transparency, leadership style and trust.
2. Exhibits excellent presentation skills, confidently speaks up, follows the appropriate chain of
command and demonstrates effective verbal and written communication skills.
1. Maintains a clean, safe and organized work area at all times.
2. Demonstrates supportive skills in providing excellent customer service experiences.
3. Performs any other job-related duties as needed, assigned or requested
Contract position
Pay $35-47 / hr
Job Requirements :
Education : Minimum : High School Diploma or GED
Preferred : BA degree with studies in Business Administration
Certification / Registration : Required CA driver's license and car insurance coverage.
Experience : Three (3) years’ experience in supporting C-Level or higher; Office Management Experience, or an equivalent combination of education, training, and experience; Five
5) years preferred
Technical Knowledge : Extensive knowledge of computer software (Windows, Microsoft Office, Excel, Word, Power Point and other applicable technologies).
Verbal & Written Skills : Effective oral and written communication skills including excellent spelling and grammar and the ability to follow written and oral instructions. Attention to
detail when composing typing and proofing materials. Ability to communicate effectively and work collaboratively on items of critical importance for managing employees and establishing rapport with employees and vendors.
Must have a professional & personable demeanor to maintain excellent working relationships in a fast paced work environment.
Must be bilingual (English / Spanish). Fluent in both languages; must
speak, read and write.
Equipment Used : Personal Computer, printer / fax, telephone, and other general office equipment.
Other Skills : Must have strong organizational skills that reflect ability to perform and prioritize multiple
tasks seamlessly with excellent attention to detail. The ability to problem
solve and identify both opportunities and potential challenges / roadblocks.
Ability to work harmoniously with many different personalities and
maintain confidentiality and discretion and deal effectively and tactfully
with staff, patients, Board Members, and the public.
Effort required : Physical Activities : Prolonged periods of sitting, frequent walking and standing; minimal
lifting. May be required to work evenings and / or weekends and attend
meetings outside of regular working hours.
Working Conditions and Physical Requirements :
Prolonged periods of sitting, frequent walking and standing; minimal lifting. May be required to work
evenings and / or weekends and attend meetings outside of regular working hours. Travel may be required.
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