Sr Event Meeting Planner – Lead
Position Summary
Lead Senior Event Planner- Hermitage LearningHub
Hermitage, TN, United States
Position summary
Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources / Talent, Information Technology, Facilities Management, and Financial Support Services.
Lead Senior Event Planner
The LearningHub, within the Deloitte Hermitage Office, is private event space that will hold Deloitte professional training programs and events.
This position is responsible for the strategic planning and execution of Deloitte meetings with a primary focus on meetings delivered at the Hermitage LearningHub.
These meetings require advanced meeting planning expertise and demand a significant amount of interaction and communication with senior leadership as well as internal stakeholders.
Lead Senior Event Planners own various processes and provide mentorship. A Lead Senior Event Planner will collaborate with colleagues on projects related to processes, documentation, resourcing, technology and event tools, planning, automation, vendor management and client service.
A Lead should drive MES’ business priorities forward, innovate new meeting solutions, and deliver distinct client experiences.
Leads are expected to identify opportunities to elevate our brand and service model and are expected to manage high-profile events to ensure flawless execution.
Lead Planner Responsibilities :
- Lead in the development and implementation of process improvement strategies and initiatives including but not limited to, identifying efficiencies, best practices, and enhancements.
- Collaborate with other Leads within MES to create, consolidate, and maintain onboarding and training materials, SOPs and process documents.
Take an in-depth look to identify processes to be streamlined.
- Support management with onboarding, mentoring, and training team members.
- Lead Senior Event Planners should own at least one specific process and / or portfolio and continue to refine and streamline to ensure efficiency
- Serve as a subject matter expert in a Meeting and Events Services’ area of focus
Event Planning Responsibilities :
- Deliver exceptional client service with a consultative, solutions-oriented approach
- Forecast management and impeccable data integrity
- Strict adherence to meeting protocols (cost saving measures, risk policies, contract approvals)
- Liaison between meeting sponsor and sourcing / scheduling / registration / office operations / vendors / closing; understand and interpret meeting objectives and navigate through the meeting teams’ processes on behalf of meeting sponsor
- Frequent interaction and communication with firm leadership and external clients through meeting registration and coordination
- Rooms management to minimize financial impact to the firm regarding meeting attrition and Hub utilization
- Serve as single point of contact for both the sponsor and the hotel / meeting venue / Hub to include coordination with the One Team on-site
- Develop, review, and approve detailed specifications with hotel / Hub operations Office One Team, conference services (if events are hosted at a nearby hotel), rooms, catering (Hub and offsite), conference set up, AV, business center, accounting, IT / Communications
- Manage contracts outside hotel provided services when required or cost savings can be leveraged (production, event décor, entertainment, transportation, team building, IT, special supplies / materials, temp assistance)
- On-site support for designated meetings to ensure successful meeting execution
- Audit and prepare invoices for processing
- Post meeting reporting and reconciliation
- Frequent interaction with Hotel / DMC / Hospitality Industry sales and operation professionals, supporting Deloitte’s partnerships in a professional manner.
Qualifications
- Specialized knowledge in contracting, organizing, and managing all logistical aspects of complex meetings; 6+ years of experience
- Excellent communication skills (written and oral) with a consultative style
- Ability to build relationships and trust quickly with leadership and stakeholders
- Project management ability to understand scope, create timelines and budgets, and deliver on time to budget
- Solutions & results oriented
- Ability to work independently on multiple projects simultaneously and under deadlines
- Ability to handle high volume workload and fast pace; manage stress
- Strong working knowledge of Word, Excel, Outlook, PowerPoint, and Zoom is preferred
- Excellent customer service
- Ability to team and balance the needs of the operation as well as meeting sponsor requests
- BA / BS preferred
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Applicants or employees with disabilities must be offered any reasonable accommodations, which are necessary for them to be able to perform the essential functions of a position.
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Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively.
It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges.
This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities.
We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day.
It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship.
From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
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