Event Sales Manager
The Event Sales Manager is responsible for planning and
executing all private dining and large party events. They
are responsible for building business for the restaurant through direct and
indirect sales initiatives, including promotion and marketing at the restaurant
level. This role will be required to develop and maintain business
relationships inside and outside of the restaurant. As well as to act as a restaurant manager, opening and closing shifts. The position reports to the
Vice President of Sales and also requires partnering with the General Manager
and Executive Chef to ensure each event is executed within our brand culture
and to the guests' expectations.
Must Haves :
- Motivated self-starter
- Demonstrate leadership that is modeled after our
brand culture
- Team player with a guest-centric attitude
- Act as the face of the brand; Represent the
restaurant at networking and industry events
- Passion for hospitality and people
- Confidence in selling techniques
- Strong interpersonal, verbal and written
communication skills
- Time management and organizational skills
- Strong attention to detail and ability to
multitask
- Goal-budget driven and experienced
- Transportation
- Bilingual is a plus
Role & Responsibilities :
Solicit, negotiate, and secure new group event business to meet or exceed
sales goals.
- Field incoming calls, web, and email inquiries within a 48-hour window.
- Send proposals, contracts, facilitate billing and food and beverage arrangements.
- Responsible for nurturing existing contacts and relationships to maximize
revenue while also taking a proactive approach to finding new business
- Ability to communicate effectively within all levels of the restaurant
- Excellent time management skills and ability to handle multiple events at one
time
Exceptional people skills, must be able to interact with a diverse array of
clients and guests
Ability to build a steady client base and interact with the community to
facility bookings, and be able to prospect accordingly
- Ability to work independently as well as in team settings
- Have an understanding of P&Ls and other restaurant financials
- Must be available to work weekdays, weekends, holidays, as needed based on
event schedules
- Possession of food certifications as required by local, state, and federal law
- Responsible for all on and off-site catered functions from organization to
execution, including delegation and responsibilities
Handle contracts, negotiations, deposits and final payment of events including
account reconciliations after events
Manage business on the books successfully and work pipeline of inquiries,
prospects, tentative, and definite bookings
Create
floorplans, custom menus, and general event outlines to present to clients
- Coordinate and complete banquet event orders (BEOs) and update BEOs as needed
- Communicate BEOs on a regular basis with FOH and HOH management teams
- Work with management team to ensure proper scheduling of team members for
events
Review menu and wine / beverage selections with GM, Executive Chef, and Wine
Sommelier / Bar Manager to ensure food and beverage are orders
Follow up with client during and after events including delivery of thank you
notes as well as prompt follow up of negative client feedback
Review event sales budget with VP of Event Sales, along with monthly sales
objectives to achieve sales goals
Act as a liaison between restaurant management team & corporate marketing
team, and relay all promotions / holidays / specials to book of contacts
concierge, event planners, etc.)
Assist with menu changes / printing when needed
Education / Experience
2+ years of restaurant group sales experience or similar position in hospitality
market required
- Experience negotiating pricing within booking guidelines
- Advanced knowledge of Microsoft products - proficiency with Microsoft Outlook,
Excel and Microsoft Office Suite
- Tripleseat booking software, Sevenrooms + OpenTable experience a plus
- base salary + commissions + benefits
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