Customer service
Customer Service Oppty in Independence, Missouri
Contract-to-Hire! $17 / hr + benefits in 90 days!
Great Company! Workout facility on site! Room for Growth!
This Position is responsible for giving rate quotes, ensuring customer orders, order entry and management of the order.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1.Assist contracted accounts
2.Rate quoting / Order Attainment ( sell the move )
3.Manage customer expectations
4.Work with Logistics Coordinators to ensure customer requirements can be met
5.Problem report resolution
QUALIFICATIONS (minimum)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
General :
1.Computer skills in a business environment, including working knowledge of Microsoft Word, Excel, and using the internet.
2.Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
3.Ability to develop and maintain effective, cooperative, and courteous relationships with other staff and the general public.
4.Excellent organizational abilities, promptness, and dependability required.
5.Ability to express ideas clearly in both oral and written forms and to document policies and procedures is necessary
6.Ability to read, analyze, and interpret instructions and procedures.
7.Ability to write reports, business correspondence, and procedures.
8.Ability to define problems, collect data, establish facts, and draw valid conclusions.
Specific :
1.Ability to sell customer on benefits of using our service
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