The 1st Cook acts as a right hand to the Sous Chef and is responsible for preparing and producing food items, a la carte, buffets, banquets, etc.
to specified requirements set by the Executive Chef and Food & Beverage department. The 1st Cook is flexible; open-minded and confident to take over any section of the kitchen operation at any time.
The 1st Cook’s goal is to ensure a high level of food quality, value, consistency, and satisfaction to the guests, while maintaining budgeted labor and staff.
Essential Duties & Responsibilities :
- Coordinates with Executive Chef, Executive Sous Chef and Sous Chef action plan for meal period.
- Inspect pre-opening progress and direct / assist as needed to ensure that all food operations meet or exceed standards and passenger expectations.
- Responsible for supervision and administration of line cooks and utility during meal period.
- Ensure that all Galley departments are always in full compliance with all company, United States Coast Guard and Federal Drug Administration rules and regulations at all times.
- Participate in pre shift and post shift line meetings.
- Ensure that all food specifications and presentations are adhered to during meal period.
- Daily attention to all cost control systems.
- Meet and exceed passenger expectations by ensuring departments provide yes I can service
- Maintain compliance with the company grooming and uniform standards
- Demonstrate a leadership style conducive to exceeding standards and maximizing crew retention
- Asset as needed in all mandated inventories and orders.
- Responsible for the Food Preparation, Food Service and Cleaning Procedures for the menu items, tasks and equipment section assigned to them.
- Responsible for maintenance and cleaning in the respective sections.
- Takes part in food storage loading, requisitioning, and maintenance (quality and quantity controls) when required.
- Maintains the high standard presentation of food and buffets, with guidance from the Chef / Sous Chef prepares menu production forecasting, daily requisition and production adhering to progressive cookery.
- Participates in all kitchen activities to the agreed standards and to the complete satisfaction of the passengers.
- Is responsible for the preparation and cooking of food to the highest standards to establish an efficient flow of food.
- Work towards minimizing spoilages and utilize food surpluses.
- Accepts training and guidance on a continuous basis. Passes along best practices and technique to fellow workers.
- Encouraged to give input for improvements in raw material, menus, cost savings and equipment.
- Ensure that all plating and buffets are well presented.
- Assures that all food requests are executed to the fullest satisfaction of the passenger in accordance with the Company's policies and in a timely fashion.
- Is aware of all fire, safety and emergency procedures.
- Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results.
- Prioritizes quality, production and completion of duties.
- Participate and ensure participation of all USCG mandated drills and emergency procedures as directed
- Actively participates in embarking duties such as loading, unloading, luggage carrying, etc., as needed
- Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results
Minimum Qualifications & Requirements :
Education :
- HS Diploma or Equivalent Required
- Professional Certification(s) or License : Valid ServeSafe Food Handler certification or ability to acquire and maintain
- Valid Transportation Worker Identification Credential (TWIC) if applicable, and / or ability to obtain and maintain
- Copy of DD214, if Veteran status
- Valid Driver's License
Skills & Abilities :
Excellent verbal and written communications skills
Experience :
- Two years full service operations
- Experienced in supervision & training of employees
- Cruise industry experience preferred
Physical :
- Must submit to and pass mandated USCG physical
- Ability to meet and maintain the maximum onboard bunk bed capacity of 300 lbs.
- Ability to conduct work in a marine environment that is subject to some / all the following : confined spaces, uneven surfaces, variations in temperature, wake, and motion
- Ability to lift and carry up to 50 lbs.
- Ability to climb stairs and ladders
Other :
- Must be at least 21 years of age.
- Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident / incident testing.
- Compensation starts at $185 / day worked and goes up to $200 / day worked after 90 days.
Our Values - RESPECT :
At City Experiences and American Queen Voyages, our mission is to create amazing experiences not only for our guests, but our employees.
Our company values (RESPECT) allow us to live out our mission of creating amazing experiences.
RESPECT stands for : Respect, Environment, Safety First, Professionalism, Exceed, Communication and Teamwork.
Additional requirements may be required depending on the physical needs of the role
EEO - Equal Opportunity Employment
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.
Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.
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