Contents Cleaning Technician
Position :
Reports To : Contents Coordinator
What does a Contents Cleaning Technician with Paul Davis do?
- Participates on a team of hardworking individuals serving others within your community
- Make a difference for others that have had a disaster strike their property
- Take pride when your team completes contents projects within budget
- Be empathetic and show a sense of urgency, provide excellent customer service
Why Join the Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada.
We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members by providing industry training and giving Contents Coordinators the opportunity to become experts in their respective fields through IICRC certifications and the Paul Davis University.
Built upon principles of customer service, dynamic decision-making, and leadership; we have the tools to continue our rapid growth.
Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider our Mitigation Managers are leading teams to be first on site after disasters strike (i.
e., floods, fires, tornados, hurricanes, etc.) and will be directing the contents crews to restore the contents damaged onsite.
You are essential to coordinate teams effectively and ensure that jobs are performed profitably.
Values : Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.
Vision : To provide extraordinary care while serving people in their time of need.
Mission : To provide opportunities for great people to deliver Best in Class results.
Why the Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people.
It is challenging to make customers happy when faced with a traumatic event, but you will love being a Contents Cleaning Technician if you take pride in your work and have fun while working with others.
You will be practicing continuous improvement every day as you work to improve performance of your team! Qualifications (Requirements) :
- Desire to join a world-class team and contribute a positive attitude
- Dedication to customer service
- Ability to lead others from diverse backgrounds
- Fluent in English, Spanish a plus
- Clean criminal background check
- Ability to pass a drug test
- Valid driver's license with a clean record
- Ability to work 40+ hours per week including some nights / weekends and overtime, if needed
- Must be able to use iPad applications and understand basic communications skills with email
- Desire to focus on continuous improvement
Role on the Team (Job Responsibilities) :
- Work in a cleaning capacity in the warehouse on inventoried contents from our insurance customers
- Walk through jobsite with customer to go over the contents packout process
- Coordinate packout timelines and procedures, communicate with customer what you are doing with their items. Solicit feedback from the customer on how they want sensitive items packaged and handled.
- Work with a team on the contents packout, cleaning, storage, and packback tasks and be able to coordinate work flow with other team members
- Ensure you are working diligently and adhering to job schedules
- Communicate with other techs about responsibilities of the job and take ownership of its successful completion and your role in each and every job
- Adherence to OSHA and industry standard safety procedures
- Assist others when needed and foster a positive working relationship with other employees
- Ensure you are on time and ready to work with contents crews every morning to handle the work to be done that day
- Adhere to weekly schedules for contents jobs and follow assignments and tasks to customer / insurance partner satisfaction
- Ensuring your performance of packing, cleaning, moving, storing, inventorying, and packback services are in accordance with Paul Davis and industry specifications
- Communication - be the point of contact for customers if they have any questions and / or concerns and resolve those in effective and timely manner
- Maintain inventory of clean, properly stocked, and organized truck(s) along with all company equipment, also keep contents cleaning work space clean and organized at all times
- Focus and dedication to providing excellent customer service
- Be accessible by phone and participate, as necessary (weekday evenings and / or weekends)
- Be a great representative of our brand!
Team Compensation and Benefits :
- Leadership Development - our company grows from the inside. Managing the contents department is a key responsibility and identifying candidates from within for advancement is part of the benefits
- Paid training, paid IICRC certifications, and continuing education
- Medical, dental, vision, and life insurance
- Great culture and team dynamic
- Pay is based on experience and certifications
- Bonus opportunities based on performance
Position Requirements : Education : High School Diploma or equivalency Experience : 0-2 yrs. experience (preferred) in restoration industry and specifically in the contents department of a major restoration company
Licenses and Certifications :
- Valid Driver’s License (at all times)
- IICRC Contents Packaging Technician (CPT), Upholstery and Fabric Cleaning Technician (UFT), Rug Cleaning Technician (RCT) a plus
Knowledge, Skills, Abilities :
Excellent Customer Service skills.
Knowledge of & the ability to work around cleaning chemicals, solutions, and use of solvents without any adverse reaction / sensitivity.
Ability to read, interpret, and communicate oral and written instructions (i.e., work orders)
Ability to plan, organize, and juggle multiple projects at once.
Ability to provide efficient cost-effective subcontractors.
Ability to use contents tracking and estimating software and upload necessary data to cloud based systems.
Please apply at : [email protected] if you have what it takes to serve others and deliver world-class service when others need it the most.
We are looking forward to discussing this opportunity with you.
We support and hire Veterans and we are an Equal Opportunity Employer!
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