Summary : The Busser
is responsible for cleaning and resetting tables in a professional and
effective manner, support servers and service staff with refills and clearing
tables and provide guests with bread service / beverage service as well as
maintaining cleanliness in common areas of the restaurant.
Essential
Job Functions :
- Consistently offers professional, engaging and friendly service
- Set up and
stock assigned work area by following the established fine dining service
standards andprocedures;
help server inspect stations for proper set-up and appearance
- Maintains
- table setting by removing courses as completed; replenishing utensils;
refilling water glasses
Clear and
reset tables within established standard timings and guidelines.
Assist in
serving coffee, tea, water, bread, butter and other food and beverage
Assist server
with all aspects of service as required while maintaining work area in a
professional manner
Clean service
stations, fill ice bins and restock storage and fridge items according to
established par
levels
Complete all
side duties as assigned
Assist with
set up and breakdown of dining room facilities. Retrieve china, silver,
glassware and
other
stewarding items form stewarding. Polish those and store equipment as
designated.
Performs
other job-related duties as assigned
Qualifications :
To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Education : High School Diploma or general education degree (GED)
Required
Experience :
Preferred 2 years busser experience
Must have excellent knowledge of dining room
and service procedures and functions
Must be self-motivated and customer service
oriented
Be able to work in a standing position for
long periods of time in a high volume operation
Open availability; must be able to work
evenings, weekends and holidays
Knowledge,
Skills, & Abilities :
Ability to keep area clean and organized
Effective communication skills, verbal and
written
Ability to maintain composure and stay focused
Ability to work well under pressure in a fast
paced environment
Ability to work as a team, stay organized,
handle various tasks at one time
Must be able to effectively understand and
convey written and verbal information to guests and coworkers
Must possess a service orientation actively
looking for ways to help others
Professional presentation and positive
attitude
Physical Requirements :
While
performing the duties of this job, the employee is regularly required to stand
for extended periods of time, twist at the neck and trunk, bend at the waist
and stoop, kneel, crouch, or crawl. The employee is occasionally required to
reach with hands and arms, reach overhead, above shoulders and horizontally.
Employees will use hands to handle objects and tools, and operate service
equipment. The employee must regularly lift and / or move up to 25 pounds and
occasionally lift and / or move up to 40-pound objects. Vision abilities required
by this job include close vision, color vision, peripheral vision, depth
perception, and the ability to adjust focus. Employees may use vision to
monitor food quality and quantity and may also order supplies, etc.
Work Conditions : May require evening and weekend
hours. While performing the duties of
this job, the employee generally works in an indoor front of restaurant and
kitchen environment with exposure to heat from ovens, hot foods and steamers
and cleaning chemicals, fumes, equipment, and metal objects. You will usually
be based indoors, splitting your time between the front of the restaurant and
the kitchen. The noise level in the work
environment is usually moderate but may be loud dependent on specific work site
and / or equipment operation.The physical demands and work environment
characteristics described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
This
job description should not be interpreted as all-inclusive; it is intended to
identify major responsibilities and requirements of the job. The employee in
this position may be requested to perform other job-related tasks and
responsibilities than those stated above.
WolfgangPuck
Group is an Equal Opportunity Employer
and does not discriminate against applicants due to race, ethnicity, gender,
sexual orientation, veteran status, or on the basis of disability or any other
federal, state or local protected class. If you’d like more information about
your equal employment opportunity rights as an applicant under the law, please
click here : EEOC Poster .
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