Barista
Job Title : Branded Outlet Counter / Cashier (Starbuck's, Jamba Juice, 23rd Street Cafe)
Department : Restaurant
Reports To : Sr. Restaurant Manager / F&B Manager
FLSA Status : Non-exempt (Union)
Hourly Rate : $25.77
Summary :
Responsible for Credit Handling, Customer contact and expediting while providing fast, efficient and friendly service at all times.
Engages with guest through smiles and greetings, offering product information, providing selling suggestions and always giving a genuine thank you.
Essential Duties and Responsibilities
Follows the Branded concepts / SAVOR operational policies and procedures, including Cash / Credit Handling, Safety and Security, to ensure the safety of all employees during each shift.
Accurately processes cash register transactions, inputting product costs, giving back change, processes debit and credit cards, traveler's checks, coupons and gift certificates Maintains a clean and organized workspace so that fellow employees may locate resources and product as needed.
Maintains the security of cash at all times and adheres to SAVOR Cash Handling Policy.
Adheres to the monitoring of product pricing, signage and placement and the use of product shelf tags and accompanying UPC codes.
Knowledgeable of all equipment and function required to make a successful product.
Provides quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards.
Keeps food and beverage shelves stocked.
Keeps outlet clean and wipes down tables, shelves, counters, glass and any other surface that needs cleaning.
Represent SAVOR as the Customer Service Agent providing quality, skilled guest service while ensuring the prompt and immediate check out of our guest.
Expedite the efficiency and flow thru of guest check out and oversee the self-checkout POS System.
Assists with new employees training by positively reinforcing successful performance and giving respectful and encouraging feedback to lead to success.
Monitors the proper recording of employees' meals and meal vouchers.
Notifies Leads / Managers regarding guest's complaints and concerns.
Performs other related duties as assigned by supervisor.
Supervisory Responsibilities
This position does not have supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential required. Reasonable accommodations may be made to enable individuals with disabilities to perform.
Educational Requirement
The requirements listed below are representatives of the knowledge, skill, and / or ability;
Must have a High School Diploma / GED
Must have sufficient math ability to accurately add, subtract, divide, multiply and perform other basic business math calculations and pass basic math skills test.
Must speak, be able to read and understand English well enough to converse with customers supervisor's and employees.
Understand written and oral direction and communicate effectively with others.
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