Server
POSITION
PURPOSE :
Serve guests in a quick, efficient,
friendly and professional manner that meets or exceeds guest’s
expectations.
ESSENTIAL
FUNCTIONS AND BASIC DUTIES :
Provide friendly, courteous and efficient service to
all guests with
making eye contact, smiling and maintaining proper posture.
T ake
orders and serve food and beverage items to customers in a timely,
enthusiastic and professional manner.
Listen and respond to inquiries using a
positive, clear speaking voice.
Maintain an
extensive knowledge of the menu and offer suggestions of dishes in
accordance to the guest’s preference.
Able to safely
transport hot and liquid items to and from the bar and kitchen areas.
Maintain a
clean Dining Room area.
Anticipate and service the guest’s needs
before requests are made.
Follow proper time and attendance and
uniform procedures.
Able to ascertain a guest’s satisfaction
and handle any problems which may arise and informing a Manager of the
problem and how it was resolved.
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