Summary : The Front Server provide friendly, responsive

service to create an exceptional dining experience for all of our guests. The Front Server must be engaged and provide

prompt, courteous and efficient food and beverage service where attention to

detail is key. As the primary point of contact for guest interactions in the

dining room, the Front Server is responsible for selling and serving food and

beverages using their knowledge, hospitality and service skills

Essential Job Functions :

Take food and beverage orders from guests, enter orders in

POS system

Ensure

that all orders are accurate and brought to each table in a timely manner

Confirm

orders with the chefs and bartenders whenever a clarification is requested

Offer suggestions by using suggestive selling techniques

daily specials, cocktails, appetizers, entrees, desserts, and after dinner

beverages)

Perform

side work at the start and end of each shift as required by service

station assignment.

Maintain cleanliness and condition of the work areas and

equipment.

  • Implement steps of service for guests consistently
  • Ensure

guests are satisfied with the food and service, respond promptly and courteously

to any requests

Prepare

final bill, present check to guest, accept payment, process credit card

charges or make

change (if applicable).

ready and willing to assist fellow servers as situations arise.

Assist with setting tables and rearranging tables to

accommodate larger parties

Performs

other job-related duties as assigned

Qualifications :

To perform this job successfully, an individual must be able to perform

each essential duty satisfactorily. The requirements listed below are

representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

Education : High School Diploma or general education degree (GED)

Required

Experience :

Preferred 2 years server experience

Previous POS system experience

Must have excellent knowledge of fine dining

room and service procedures and functions

Be able to work in a standing position for

long periods of time

Open availability; must be able to work

evenings, weekends and holidays

Knowledge,

Skills, & Abilities :

Possess strong organizational and

multi-tasking skills

Ability to work well under pressure in a fast-paced

environment

Outstanding guest services skills

Be able

to communicate clearly and effectively (verbal & written)

Possess basic math skills and ability to

handle money and operate a cash

register and

POS system

Professional presentation and positive

attitude

Physical Requirements :

While

performing the duties of this job, the employee is regularly required to stand

for extended periods of time, twist at the neck and trunk, bend at the waist

and stoop, kneel, crouch, or crawl. The employee is occasionally required to

reach with hands and arms, reach overhead, above shoulders and horizontally.

Employees will use hands to handle objects and tools, and operate service

equipment. The employee must regularly lift and / or move up to 25 pounds and

occasionally lift and / or move up to 40-pound objects. Vision abilities required

by this job include close vision, color vision, peripheral vision, depth

perception, and the ability to adjust focus. Employees may use vision to

monitor food quality and quantity and may also order supplies, etc.

Work Conditions : May require evening and weekend

hours. While performing the duties of

this job, the employee generally works in an indoor front of restaurant and

kitchen environment with exposure to heat from ovens, hot foods and steamers

and cleaning chemicals, fumes, equipment, and metal objects. You will usually

be based indoors, splitting your time between the front of the restaurant and

the kitchen. The noise level in the work

environment is usually moderate but may be loud dependent on specific work site

and / or equipment operation. The physical demands and work environment

characteristics described here are representative of those that must be met by

an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions.

This

job description should not be interpreted as all-inclusive; it is intended to

identify major responsibilities and requirements of the job. The employee in

this position may be requested to perform other job-related tasks and

responsibilities than those stated above.

Wolfgang

Puck Group is an Equal Opportunity Employer and does not discriminate against

applicants due to race, ethnicity, gender, sexual orientation, veteran status,

or on the basis of disability or any other federal, state or local protected

class. If you’d like more information about your equal employment opportunity

rights as an applicant under the law, please click here : EEOC Poster .

Apply Now

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