Job Description Responsibilities : Respond to help desk tickets, phone calls, and emails in a timely and professional manner to resolve software, hardware, and network-related issues. Diagnose and resolve technical issues reported by end-users, including software malfunctions, hardware failures, and network connectivity problems. Assist in the installation, configuration, and deployment of computer systems, software applications, and peripheral devices. Support the IT team in upgrading and patching software applications, operating systems, and firmware to ensure system reliability and security. Create and manage user accounts, access controls, and permissions to ensure data integrity and security. Update and maintain accurate records, documentation, and knowledge base articles related to system configurations, troubleshooting steps, and best practices. Assist in conducting periodic system audits to identify vulnerabilities, ensure compliance with IT policies, and recommend security enhancements. Assist in developing and delivering training sessions and documentation to educate end-users on IT systems, software applications, and security best practices. Work closely with other IT team members to coordinate system upgrades, resolve complex technical issues, and ensure efficient IT operations. Requirements Qualifications : Technical skills : Solid understanding of computer systems, networks, operating systems (Windows, macOS, Linux), and hardware components. Familiarity with Active Directory, Office 365, virtualization, and basic scripting is desirable. Solid experience with SITA Com-Net Multi User Flight Information Display System (MUFIDS), SITA Common Use Passenger Processing (CUPPS), SITA Common Use Self-Service (CUSS), SITA Resource Management System (RMS), SITA Automated Passport Control (APC), lED Paging System, GCR Airport IQ Operations Centers. Problem-solving abilities : Strong analytical and troubleshooting skills to diagnose and resolve technical issues effectively. Excellent verbal and written communication skills to interact with end-users and team members professionally and convey technical information clearly. Strong attention to detail to ensure accuracy in system configurations, documentation, and problem resolution. Ability to work collaboratively in a team environment and contribute to the teams goals and success. Willingness to learn new technologies, adapt to changing environments, and take on new challenges. Education : A bachelors degree in Computer Science, Information Technology, or a related field is preferred. Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) are a plus. Requirements Qualifications : Extensive experience working with Avaya telecommunication systems, including Avaya PodFx, Avaya Aura Communication Manager,Avaya Experience Portal and Avaya Aura Conferencing. In-depth knowledge of call center operations, telephony protocols (SIP, H.323, etc.), and voice network connectivity in the aviation industry. Proven experience in Avaya system administration, troubleshooting, and optimization. Configure, deploy and manage Cisco Core switches and Cisco Security platforms. Must have extensive knowledge of Mutare Message Mirror and Mutare Voice Forms as it relates to the Avaya platform. Familiarity with integration of Avaya systems with other aviation-related systems, such as airline reservation systems or flight operations systems. Strong understanding of telecommunication network architectures and protocols. Experience in system design, implementation, and upgrades. Knowledge of security measures and compliance standards in the telecommunications field. Excellent analytical and problem-solving skills. Effective communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced aviation environment. Relevant certifications, such as Avaya Certified Implementation Specialist (ACIS) or Avaya Certified Support Specialist (ACSS), are highly desirable.

Job Details Description Great News! Want to work for one of the leading fueling companies in the world? Join Menzies Aviation and be part of our family! As a member of the Menzies Aviation Passenger Service Team you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct. Watch Our Passenger Service Agent Video Here : Key Responsibilities Assist passengers with check-ins, verification, gate information, baggage claims, and any other passenger issues in the airport Interpret identification labels along with baggage and cargo routing tags Host self-service kiosks Ensure that all work areas are organized Keep a positive attitude while offering assistance Ensure the safe and secure operations Some bending, stretching, pushing & pulling Perform other duties as assigned Qualifications Must be at least 18 years of age Must pass a pre-employment drug screen Ability to proficiently read, write and speak English Must be comfortable lifting / moving up to 70lbs of cargo and baggage Must be able to stand for long periods of time at the ticket counter and gate check-in areas Must pass FBI background check and obtain US Customs seal Must be available and flexible to work variable shifts including weekends and holidays Prior Customer Service Experience Strongly Preferred Intermediate Computer Skills Required Knowledge, Skills, and Abilities Ability to learn quickly Ability to understand and carry out oral and written instructions and request clarification when needed Strong interpersonal skills Ability to work as part of a team Ability to build relationships Benefits Advancement Opportunities Medical, Dental, Vision 401K, STD, LTD, and more Paid Training Paid Parking Uniform Provided Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is primarily done indoors; however, the individual will be working near terminals with consistently open doors where harsh weather conditions could affect the indoor environment. The Passenger Service Agent team is provided a Menzies Aviation uniform including a long coat. This individual must maintain a positive attitude when representing our company and communicating with customers within the airport. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools, or controls; reach with arms, climb or balance; and talk or hear. Other tasks include lifting passenger bags up to 70lbs which could also involve bending and stooping. The employee must frequently lift and / or move up to 25lbs and occasionally lift and / or move up to 70lbs. Qualifications Skills Behaviors Required Team Player : Works well as a member of a group Motivations Education Preferred High School or better. Experience Licenses & Certifications Required EMPLOYEE BADGE DRIVERS LICENSE

Responsibilities : Oversee the installation, configuration, and maintenance of computer systems, servers, network devices, and software applications to ensure optimal performance, security, and availability. Diagnose and resolve complex technical issues related to hardware, software, and network infrastructure, providing timely and effective solutions. Manage and monitor the organizations IT infrastructure, including servers, storage, networks, and virtualization technologies, to ensure stability, scalability, and security. Plan and execute system upgrades, migrations, and patch management activities in collaboration with the IT team, ensuring minimal disruption to business operations. Implement and enforce security best practices, including access controls, data encryption, vulnerability assessments, and security incident response procedures. Ensure compliance with industry regulations and internal policies. Develop and maintain disaster recovery plans, perform regular backups, and conduct tests to ensure data integrity and efficient recovery in case of system failures or disasters. Provide guidance and mentorship to junior IT staff, sharing technical knowledge and best practices. Serve as a subject matter expert in IT systems and contribute to the strategic planning and implementation of new technologies. Collaborate with external vendors and service providers, managing relationships, evaluating performance, and ensuring service level agreements are met. Maintain accurate documentation of system configurations, processes, and troubleshooting steps. Share knowledge and provide training to end-users and IT team members. Continuously research and evaluate emerging technologies, industry trends, and best practices to recommend and implement innovative solutions that enhance system performance and security. Requirements Qualifications : Education : A bachelors degree in Computer Science, Information Technology, or a related field is preferred. Relevant certifications such as Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Professional (CCNP), or Certified Information Systems Security Professional (CISSP) are highly desirable. Minimum of 5 years of progressive experience in IT system administration, infrastructure management, and technical support roles, with a focus on complex enterprise environments. Expertise in managing and supporting Windows and / or Linux server environments, virtualization technologies (e.g., VMware, Hyper-V), network infrastructure (routers, switches, firewalls), and storage systems. Strong knowledge of Active Directory, DNS, DHCP, and other core networking services. Experience with cloud technologies (e.g., AWS, Azure) is a plus. 5 years of experience with SITA Com-Net Multi User Flight Information Display System (MUFIDS), SITA Common Use Passenger Processing (CUPPS), SITA Common Use Self-Service (CUSS), SITA Resource Management System (RMS), SITA Automated Passport Control (APC), lED Paging System, GCR Airport IQ Operations Centers. Exceptional analytical and troubleshooting skills, with the ability to identify root causes and implement effective solutions to complex technical issues. Deep understanding of IT security principles, best practices, and frameworks. Experience implementing and managing security controls, conducting risk assessments, and ensuring compliance with relevant regulations (e.g., GDPR, HIPAA). Excellent verbal and written communication skills, with the ability to convey technical concepts to both technical and non-technical stakeholders. Strong documentation skills.

Our Company views employees as our most valuable asset, and the key to our success. We are committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves. Community involvement, employee empowerment, and strong relationships makes The Weitz Company a great place to work. We are currently accepting applications for an Project Executive to travel with our Aviation Business Unit. The Project Executive is responsible for the overall success of assigned projects by overseeing the construction operations while providing leadership and management direction. This role develops project team members, identifies continuous improvement opportunities and assists with the creation of a business unit strategic growth plan and budget. The Project Executive typically reports to the Director of Operations or Business Unit Leader. What You'll Do : Establish and maintain high level relationships Manage multiple Project Managers and project teams Plan, organize and staff key positions Manage and support proposal creation and the development of client presentations Maintain a strong network of industry related contacts for the purpose of expanding business opportunities Manage financial aspects of contracts to protect company’s interest and maintain good relationship with Client. Monitor and control construction through administrative direction of on-site field management staff to ensure project is built on schedule and within budget; investigate potentially serious situations and implement corrective measures. Provide leadership and direction to preconstruction teams in analyzing value to the customer, opportunities and risk. Lead business in safety awareness, education and prevention efforts. Other duties and projects as assigned What We're Looking For : Education : An industry related bachelor's degree is required. An equivalent combination of education and experience will be considered. Experience : A minimum of thirteen (13) years of construction project management experience is required, including successful leadership of a team. Lean principles experience is desirable. OSHA 30 preferred, or the willingness to obtain upon hire. Technology : Proficiency in basic computer software programs such as Microsoft Word, Excel, and Outlook. Employee should have solid experience with project management / scheduling software (JDE, Procore, Bluebeam, scheduling software, etc.). Skills : A qualified candidate will demonstrate firm judgment and communication skills while exhibiting leadership, business acumen, mentoring and decision making abilities. This role should also effectively resolve conflicts, network with clients and have a high degree of self-motivation. What We Offer : Competitive Pay Rewarding Bonus Program Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings Employer-Paid Short and Long Term Disability Programs Employer-Paid Life Insurance Generous Paid Time Off Provisions 401K Retirement Savings Plan with company match Tuition Reimbursement Fully Paid Parental Leave Voluntary Products including Critical Illness Insurance and Accident Insurance Corporate Wellness Program with Wellness Time Off and Rewards Visa sponsorship is not available for this position at this time. The Company is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment (minorities, females, veterans, individuals with disabilities, sexual orientation, gender identity, or other protected categories in accordance with state and federal laws). The Company is a drug and alcohol free workplace and background checks are required if applicable. to review our Privacy Notice. LI-SL1

JOB DESCRIPTION On-call Army Aviation SMEs will travel to Orlando, FL, or other sites as needed to assist in the development, training, and test procedures in accordance with contractual government requirements to support product accreditation. SMEs will confer with management and staff to coordinate technical training and instruction to determine training objectives and ensure USG requirements are being met by applying knowledge of aircraft electrical systems, instrumentation, mechanics, hydraulics, pneumatics, flight controls, operations / flight characteristics and all other aircraft systems and sub-systems, in accordance with all applicable technical manuals and documentation. REQUIREMENTS : Skills and Experience : Graduate of United States Army Aviation Center of Excellence 10 years of directly related experience Proficient with Microsoft Office applications such as Excel, Word, Power Point, etc. Education : High School diploma or equivalent required. Other : Travel up to 50% required. Secret Clearance and the ability to maintain such required. PREFERENCES : Bachelor's degree IP / IE Rated Master Gunner Instructor (AH-64 platform) Rated on multiple aircraft types