Administrative Coordinator (Administrative Support Coordinator II)
Position Summary
Under the general supervision of the Cal Coast Student Financial Center Director (CCSFC) and the Financial Aid Federal Work-Study Coordinator, the Administrative Coordinator is responsible for providing administrative support for on-boarding new student workers, for scheduling training, scheduling shifts at the CCSFC and allocation tracking for all of the Federal Work Study (FWS) and student assistant employees working for the center.
The Administrative Coordinator will also serve as administrative support for the Financial Aid Federal Work- Study Coordinator and will assist in the Student Employment Authorization process for campus and with communication with students and campus departments on Federal Work-Study topics.
The Administrative Coordinator is responsible for the completion of a wide variety of program-related tasks and assists with administering the CCSFC processes and programs.
This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on June 30, 2024, with the possibility of reappointment.
This position is designated as non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday Friday, 8 : 00 a.
m. to 4 : 30 p.m., but may vary based on operational needs.
The individual hired into this role will work on campus at SDSU in San Diego.
Department Summary
Division of Student Affairs and Campus Diversity
The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals.
We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through :
- Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;
- Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds;
- Enhancing the career and educational pathways of a diverse student body, the faculty, and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences;
- Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and
- Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.
Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically :
The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences.
We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community.
We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.
The Student Financial Resources sub-division, within the Division of Student Affairs & Campus Diversity houses 4 separate student service offices- the Cal Coast Student Financial Center (CCSFC), the Financial Aid Office, the Scholarship Office, and Basic Needs / ECRT.
This subdivision focuses on delivering student-centered engagement in an environment that is transparent, highly regulated and compliance driven under the leadership of an Associate Vice President.
The CCSFC’s focus is to provide centralized, individual financial case management and counseling to students, parents, and families.
The CCSFC maximizes the efficiency and effectiveness of the Financial Aid Office, the Scholarship Office, and Student Account Services (SAS) by providing a scalable, one stop shop approach to providing assistance with issues related to financial aid, scholarships, and student billing regardless of where the students and staff physically are located.
The CCSFC will provide student and families with information related to the following areas :
- Financial Aid Application Assistance
- Financial Aid Resources- types of financial aid available Scholarship Application Processes
- Scholarship Resources- types of scholarships available SDSU Educational Costs- tuition, fee, and housing costs Student Financial Aid Disbursements
- Student Billing Information
- Student Fee Waiver information and processes
- Financial Literacy Counseling in partnership with Cal Coast Credit Union
The staffing model is a blend of permanent represented staff, graduate students, and undergraduate peer counselors led by a Director (MPPI) and a designated training coordinator (SSP III) with direct reporting lines to Student Affairs & Campus Diversity Assistant Vice President.
The center will provide customer service by serving as a single point of contact to analyze and resolve questions about financial aid, scholarships, financial transactions, academic progress, and transactional-based issues.
For more information regarding the Student Affairs and Campus Diversity Department, click here.
Education and Experience
Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures.
Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing.
Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.
These entry qualifications would normally be obtained through a high school program, technical / vocational program, or their equivalents combined with several years of related office work experience.
Key Qualifications
- Knowledge working with PeopleSoft is preferred.
- Strong customer service and interpersonal communication skills.
- Ability to apply common sense, tact, and discretion in any contacts made on behalf of the Director, AVP, and the University.
- Ability to handle multiple tasks simultaneously and work independently with priority of assignments changing frequently and often determined by others.
- Ability to work well with others in a fast-paced and high-pressure environment.
- Ability to prioritize and work independently, display attentiveness, a well-groomed appearance, initiative, respect for confidentiality and discretion, a positive attitude and dependability.
Compensation and Benefits
Starting salary upon appointment is not expected to exceed $3,681 per month.
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.
San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.
CSU Classification Salary Range : $3,681 - $6,034 per month.
Diversity and Community at SDSU
At SDSU, our diversity gives us power and benefits every single member of our community.
Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement.
For more information, click here.
Principles of Community
At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities.
This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.
SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.
Related Jobs
Administrative Coordinator (Administrative Support Coordinator II)
Administrative Professional
Administrative Assistant
Administrative Associate