Account Manager
Group Sales Account Manager
EF Go Ahead Tours
Denver, CO
Start Date : September 5th,
Application Deadline : August 15th, 2023
For consideration, applicants must live / relocate to the state of Colorado prior to their start date
At EF Go Ahead Tours we believe you’re never too old to be a student of the world. For 30 years we have guided individuals across the globe through carefully crafted group travel.
Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight.
We believe that the best way to learn about the world is to experience it. Every day we come to work hoping to help as many people as possible do just that.
The Role :
In the role of Account Manager, you will use your keen attention to detail to support Group Coordinators in preparation for their trip.
You will manage the pre-departure details of the group and follow through with requests to ensure a beautiful customer experience from enrollment through departure.
As an Account Manager, you will be able to participate in the Sales Development Leadership Program. This is designed to accelerate the careers of high-performing candidates and prepare them for leadership in business.
You will play a critical role in developing customer acquisition and retention strategies and identifying opportunities to improve the customer experience.
Benefits of the program include training in sales, product development, marketing, and industry trends as well as presentations and public speaking opportunities.
This is a great way to build your career with a global leader!
Key Tasks :
- Manage group trips within your region by speaking with Group Coordinators about service revenue and other pre-departure questions
- Set correct expectations by providing detailed information to travelers to ensure they have a full understanding of each component of the trip prior to departure
- Initiate and follow-up on Group requests as the liaison between Group Coordinators and internal EF Go Ahead departments
- Maintain an in-depth knowledge of our product, processes, and internal systems
- Support efforts to grow the Groups Travel Program by utilizing the sales process to encourage Group Coordinators to set up future tours
A S uccessful Groups Account Manager W ill B e :
- A self-starter who is confident and decisive when faced with a challenge
- A positive presence with strong verbal & written communication skills
- A creative problem solver with a Nothing is Impossible attitude & solutions-oriented mindset
- A fan of details and organization
- A natural relationship builder who can foster loyalty
- A competitive mind who is always on the hunt for new business opportunities and is eager to contribute to regional growth
- A goal-hitter who understands how to get the job done
- Paid international business travel opportunities
- Eligibility for our Workplace Flexibility Program : our pilot hybrid work model with up to two days working from home per week
- Commitment to professional growth : robust monthly calendar of trainings, workshops and TED Talk style sessions
- Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
- 25% company match on your 401(k)
- Market-leading medical, dental and vision coverage, along with life and disability insurance
- Wellness benefits including onsite and virtual classes run by EF instructors and a yearly fitness reimbursement
- EF Product Discounts (discounts on travel, international language schools, childcare with our Au Pair product and more)
- Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
- Discounts at local venues and businesses
- Compensation : First-year Account Managers have an on-target earning potential of $60,000 (base salary starting at $45,000 and $15,000 bonus potential).
In addition, there is uncapped bonus for exceeding sales goals. OTE increases to $65,000 after 12 months. Full comp plan details, and future earning potential, will be reviewed during the interview process
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