Asset Protection Specialist
The Home Depot
El Paso, TX
Job DescriptionPosition Purpose:The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
Part-time
MULTI ASSET PROTECTION MANAGER
The Home Depot
Nashville, TN
Position Purpose:The Multi-Store Asset Protection Manager (MAPM) is responsible for teaching, coaching, and training associates to ensure the effective execution of core Asset Protection initiatives. They are responsible for driving core programs and strategies relating to theft and fraud mitigation, operational excellence, safety, and environmental compliance in The Home Depot stores without adding complexity or tasking to the stores' operation. They must be able to multi-task across stores and gain the partnership of the District Manager, Store Manager, Store Leadership Team, APS and other store associates to achieve the goals and business objectives of the AP and Store Operations leadership teams.Key Responsibilities:Internal and External Theft and Fraud 50% of time Perform timely entry of internal cases into the case management system in accordance with AP Policy; to include activityscans, review alerts, and physical securityReview available resources to identify key theft trends by class and SKU for internal and external theft and create solutionsConduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT)Timely review, approve, or reject external cases submitted by the Aseet Protection SpecialistsBuild partnerships with local law enforcement in order to strengthen THD's brandDaily, weekly and monthly review of business practices, exception base reporting, theft portal and AP Performance HubReview and analyze shrink performance within the district and by store locationMonitors shrink indicators and drives execution of initiativesReview and analyze shrink performance within the district and by store locationManages the Company's shrink reduction strategyPeople 25% of time Make hiring decisions and take disciplinary action including termination (leveraging HR resources)Staff and schedule AP associates to meet the needs of the business utilizing theft trends and store tipsTeach, coach, train, and develop AP associates to ensure theft mitigation processes are executed, developing leads,documenting known thefts, cases are documented properly and opportunities are addressedConduct performance reviews, utilize performance management to address performance opportunities, and attend RDOand district talent reviewCoach and train associates on proper safety behaviors and environmental/regulatory processes to include execution of Handling Hazardous Materials (HHM) program and Store Readiness Checklist (SRC) processDriving Execution 25% of time Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programsReview Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiativesEnsure stores are driving a safety culture by promoting safety initiativesManages execution of 3rd party guard resources.In partnership with DHRM, DM, de-escalation of serious incidents and threats of violenceTeach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiativesDirect Manager/Direct Reports:Reports to Regional Director, Operations (RDO)This position oversees Asset Protection SpecialistsThis positions may require overnight travelTravel Requirements:Typically requires overnight travel less than 10% of the time.Physical Requirements:Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.Working Conditions:Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.Physical Job RequirementsMost of the time is spent located in a comfortable indoor area with frequent opportunity to move about. There may be exposure to mild physicaldiscomforts from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lightsWorking ConditionsLocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Minimum Qualifications:Must be eighteen years of age or older.Must be legally permitted to work in the United States.Associates/Bachelor's degree in related field and or 3+ years experience in retail AP or related fieldPreferred Qualifications:3+ years multi-unit retail AP experienceLead a team with a focus of external/internal theftConducting internal investigations to include interviewsOrganized Retail Crime elements and law enforcement partnershipsUtilization/management of physical security and investigations systems (CCTV, Alarm, Exception Based Reporting)LPC/LPQ CertificationBe able to work a flexible retail schedule, position includes supporting multi store locations.Minimum Education:The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job.Preferred Education:No additional educationMinimum Years of Work Experience:3Preferred Years of Work Experience:No additional years of experienceMinimum Leadership Experience:NonePreferred Leadership Experience:NoneCertifications:NoneCompetencies:CompetenciesCompetenciesDefinitionDevelops TalentDevelops others as individuals and informal leaders. Provides basic coaching, feedback, and guidance to improveperformance and aligns employee goals with group and organization goals.Decision QualityMakes reasonable ande timely decisions under difficult and/or urgent circumstances that address root causes of problems. Gathers and analyzes relevant information from several sources and necessary persons. Builds consensus around recommendations, especially when conflict exists. Assists others in problem solving and decision making. Followsup on results and provides feedback for analysis.Building Effective TeamsDrives efforts to support others in building effective groups and helps dysfunctional groups. Ensures that group members are aligned with group goals and leverages their skills. Takes time to celebrate group success.Communicates EffectivelyPresents information in a clear, concise, honest and logical manner. Communicates effectively across mediums with peers and those somewhat more senior in business and technical areas. Uses active listening in understanding message content and point of view; clarifies as needed. Takes on-verbal messages into account.Manges ConflictSteps up to conflicts, seeing them as opportunities to grow perspective, gain understanding, and collaborate to find asolution. Works out tough agreements and settles disputes equitably and respectfully.Situational AdaptabilityResponds to different situations with an appropriate level of flexibility. Understands the cues that suggest a change inapproach is needed; adopts new behaviors accordingly. Takes steps to adapt to changing needs or priorities. Monitors outcomes to determine if a change in approach is necessary.Drives ResultsHas a track record of exceeding goals despite obstacles and setbacks. Guides, encourages, and motivates other to drive towards desired individual, and district results. Executes in alignment with company's priorities and processes.
Full-time
Asset Protection Specialist
The Home Depot
Tulsa, OK
Job DescriptionPosition Purpose:The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
Part-time
MULTI ASSET PROTECTION MANAGER
The Home Depot
Knoxville, TN
Position Purpose:The Multi-Store Asset Protection Manager (MAPM) is responsible for teaching, coaching, and training associates to ensure the effective execution of core Asset Protection initiatives. They are responsible for driving core programs and strategies relating to theft and fraud mitigation, operational excellence, safety, and environmental compliance in The Home Depot stores without adding complexity or tasking to the stores' operation. They must be able to multi-task across stores and gain the partnership of the District Manager, Store Manager, Store Leadership Team, APS and other store associates to achieve the goals and business objectives of the AP and Store Operations leadership teams.Key Responsibilities:Internal and External Theft and Fraud 50% of time Perform timely entry of internal cases into the case management system in accordance with AP Policy; to include activityscans, review alerts, and physical securityReview available resources to identify key theft trends by class and SKU for internal and external theft and create solutionsConduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT)Timely review, approve, or reject external cases submitted by the Aseet Protection SpecialistsBuild partnerships with local law enforcement in order to strengthen THD's brandDaily, weekly and monthly review of business practices, exception base reporting, theft portal and AP Performance HubReview and analyze shrink performance within the district and by store locationMonitors shrink indicators and drives execution of initiativesReview and analyze shrink performance within the district and by store locationManages the Company's shrink reduction strategyPeople 25% of time Make hiring decisions and take disciplinary action including termination (leveraging HR resources)Staff and schedule AP associates to meet the needs of the business utilizing theft trends and store tipsTeach, coach, train, and develop AP associates to ensure theft mitigation processes are executed, developing leads,documenting known thefts, cases are documented properly and opportunities are addressedConduct performance reviews, utilize performance management to address performance opportunities, and attend RDOand district talent reviewCoach and train associates on proper safety behaviors and environmental/regulatory processes to include execution of Handling Hazardous Materials (HHM) program and Store Readiness Checklist (SRC) processDriving Execution 25% of time Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programsReview Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiativesEnsure stores are driving a safety culture by promoting safety initiativesManages execution of 3rd party guard resources.In partnership with DHRM, DM, de-escalation of serious incidents and threats of violenceTeach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiativesDirect Manager/Direct Reports:Reports to Regional Director, Operations (RDO)This position oversees Asset Protection SpecialistsThis positions may require overnight travelTravel Requirements:Typically requires overnight travel less than 10% of the time.Physical Requirements:Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.Working Conditions:Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.Physical Job RequirementsMost of the time is spent located in a comfortable indoor area with frequent opportunity to move about. There may be exposure to mild physicaldiscomforts from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lightsWorking ConditionsLocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Minimum Qualifications:Must be eighteen years of age or older.Must be legally permitted to work in the United States.Associates/Bachelor's degree in related field and or 3+ years experience in retail AP or related fieldPreferred Qualifications:3+ years multi-unit retail AP experienceLead a team with a focus of external/internal theftConducting internal investigations to include interviewsOrganized Retail Crime elements and law enforcement partnershipsUtilization/management of physical security and investigations systems (CCTV, Alarm, Exception Based Reporting)LPC/LPQ CertificationBe able to work a flexible retail schedule, position includes supporting multi store locations.Minimum Education:The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job.Preferred Education:No additional educationMinimum Years of Work Experience:3Preferred Years of Work Experience:No additional years of experienceMinimum Leadership Experience:NonePreferred Leadership Experience:NoneCertifications:NoneCompetencies:CompetenciesCompetenciesDefinitionDevelops TalentDevelops others as individuals and informal leaders. Provides basic coaching, feedback, and guidance to improveperformance and aligns employee goals with group and organization goals.Decision QualityMakes reasonable ande timely decisions under difficult and/or urgent circumstances that address root causes of problems. Gathers and analyzes relevant information from several sources and necessary persons. Builds consensus around recommendations, especially when conflict exists. Assists others in problem solving and decision making. Followsup on results and provides feedback for analysis.Building Effective TeamsDrives efforts to support others in building effective groups and helps dysfunctional groups. Ensures that group members are aligned with group goals and leverages their skills. Takes time to celebrate group success.Communicates EffectivelyPresents information in a clear, concise, honest and logical manner. Communicates effectively across mediums with peers and those somewhat more senior in business and technical areas. Uses active listening in understanding message content and point of view; clarifies as needed. Takes on-verbal messages into account.Manges ConflictSteps up to conflicts, seeing them as opportunities to grow perspective, gain understanding, and collaborate to find asolution. Works out tough agreements and settles disputes equitably and respectfully.Situational AdaptabilityResponds to different situations with an appropriate level of flexibility. Understands the cues that suggest a change inapproach is needed; adopts new behaviors accordingly. Takes steps to adapt to changing needs or priorities. Monitors outcomes to determine if a change in approach is necessary.Drives ResultsHas a track record of exceeding goals despite obstacles and setbacks. Guides, encourages, and motivates other to drive towards desired individual, and district results. Executes in alignment with company's priorities and processes.
Full-time
Asset Protection Specialist
The Home Depot
Lubbock, TX
Job DescriptionPosition Purpose:The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
Part-time
Asset Protection Specialist
The Home Depot
Texarkana, TX
Job DescriptionPosition Purpose:The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
Part-time
Asset Protection Specialist
The Home Depot
Lubbock, TX
Job DescriptionPosition Purpose:The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
Part-time
Asset Protection Specialist
The Home Depot
Dallas, TX
Job DescriptionPosition Purpose:The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
Part-time
Asset Protection Specialist
The Home Depot
Grand Prairie, TX
Job DescriptionPosition Purpose:The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
Part-time
TERRITORY OPERATIONS MANAGER
The Home Depot
Hammond, LA
Position Purpose:The Territory Operations Manager (TOM) schedules, manages and delivers operational training in pre-defined areas for salaried and hourly retail associates. The goal of the Territory Operations Managers is to increase operational performance in all assigned stores. The TOM will accomplish this by teaching and training in the aisles with associates or in a training room environment using a variety of tools provided to them including web based training, mobile device, webinars, and in-person activities to achieve operational consistency in process. The stores in which a TOM visit is required will be managed centrally at the Store Support Center. The Territory Operations Manager may be required to visit other stores in the region to engage with associates and identify best practices. Additionally, the TOM will occasionally be required to drive sales in stores by providing excellent customer service.Key Responsibilities:10% Change Management - Remain current and well versed on operational processes and updatesAbility to quickly adapt to change and implement new practices; Anticipates impact of change; plans how to communicate change effectively and build support10% Communication - Effectively communicate and partner with Store Managers and District Managers on operational areas of improvement needed and next steps; Plan, implement and conduct in-store training sessions including partnering with Store Manager prior to visit, outlining key areas to be trained and following up on next steps/actions taken5% Training - Ability to speak and present to groups of associates speak interpersonally with individuals, report to management and interact with the Store Support Center; Monitors course material for effectiveness, reviews feedback and provides recommendations to Store Support Center to improve; Establish and build relationships with a wide range of associates locally, regionally, and nationally; maintain regular communication with associates via direct contact, email, conference calls or webinars75% Training and Development - Delivery of training and development curriculum for store associates in key operational areas such as Front End, Back End (Receiving and Freight), Tool Rental and Repair, Interconnected Retail including Selling Systems, In-Stock, Customer Service, Safety and Asset Protection; Ability to evaluate operational processes and quickly identify positive and negative trendsDirect Manager/Direct Reports:This Position typically reports to Regional Director of OperationsThis Position has 0 Direct ReportsTravel Requirements:Typically requires overnight travel 20% to 50% of the time.Physical Requirements:Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).Working Conditions:Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.Minimum Qualifications:Must be eighteen years of age or older.Must be legally permitted to work in the United States.Preferred Qualifications:Working knowledge of presentation software (e.g., Microsoft PowerPoint)Demonstrated ability to collaborate and work effectively with cross-functional teamsExcellent written and verbal communication skillsMinimum Education:The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.Preferred Education:No additional educationMinimum Years of Work Experience:1Preferred Years of Work Experience:No additional years of experienceMinimum Leadership Experience:NonePreferred Leadership Experience:NoneCertifications:NoneCompetencies:Action OrientedManages AmbiguityOptimizes Work ProcessesValues DifferencesDrives ResultsProblem SolvingPlanningConflict ManagementPresentation SkillsApproachabilityMotivating others
Full-time
Multi-Unit Asset Protection Manager
The Home Depot
South Plainfield, NJ
Position Purpose:The Multi-Store Asset Protection Manager (MAPM) is responsible for teaching, coaching, and training associates to ensure the effective execution of core Asset Protection initiatives. They are responsible for driving core programs and strategies relating to theft and fraud mitigation, operational excellence, safety, and environmental compliance in The Home Depot stores without adding complexity or tasking to the stores' operation. They must be able to multi-task across stores and gain the partnership of the District Manager, Store Manager, Store Leadership Team, APS and other store associates to achieve the goals and business objectives of the AP and Store Operations leadership teams. Key Responsibilities:Internal and External Theft and Fraud 50% of time Perform timely entry of internal cases into the case management system in accordance with AP Policy; to include activityscans, review alerts, and physical securityReview available resources to identify key theft trends by class and SKU for internal and external theft and create solutionsConduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT)Timely review, approve, or reject external cases submitted by the Aseet Protection SpecialistsBuild partnerships with local law enforcement in order to strengthen THD's brandDaily, weekly and monthly review of business practices, exception base reporting, theft portal and AP Performance HubReview and analyze shrink performance within the district and by store locationMonitors shrink indicators and drives execution of initiativesReview and analyze shrink performance within the district and by store locationManages the Company's shrink reduction strategyPeople 25% of time Make hiring decisions and take disciplinary action including termination (leveraging HR resources)Staff and schedule AP associates to meet the needs of the business utilizing theft trends and store tipsTeach, coach, train, and develop AP associates to ensure theft mitigation processes are executed, developing leads,documenting known thefts, cases are documented properly and opportunities are addressedConduct performance reviews, utilize performance management to address performance opportunities, and attend RDOand district talent reviewCoach and train associates on proper safety behaviors and environmental/regulatory processes to include execution of Handling Hazardous Materials (HHM) program and Store Readiness Checklist (SRC) processDriving Execution 25% of time Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programsReview Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiativesEnsure stores are driving a safety culture by promoting safety initiativesManages execution of 3rd party guard resources.In partnership with DHRM, DM, de-escalation of serious incidents and threats of violenceTeach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiatives Direct Manager/Direct Reports:Reports to Regional Director, Operations (RDO)This position oversees Asset Protection SpecialistsThis positions may require overnight travel Travel Requirements:Typically requires overnight travel less than 10% of the time. Physical Requirements:Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward. Working Conditions:Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.Physical Job RequirementsMost of the time is spent located in a comfortable indoor area with frequent opportunity to move about. There may be exposure to mild physicaldiscomforts from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lightsWorking ConditionsLocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications:Must be eighteen years of age or older.Must be legally permitted to work in the United States.Associates/Bachelor's degree in related field and or 3+ years experience in retail AP or related field Preferred Qualifications:3+ years multi-unit retail AP experienceLead a team with a focus of external/internal theftConducting internal investigations to include interviewsOrganized Retail Crime elements and law enforcement partnershipsUtilization/management of physical security and investigations systems (CCTV, Alarm, Exception Based Reporting)LPC/LPQ CertificationBe able to work a flexible retail schedule, position includes supporting multi store locations. Minimum Education:The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job. Preferred Education:No additional education Minimum Years of Work Experience:3 Competencies:CompetenciesCompetenciesDefinitionDevelops TalentDevelops others as individuals and informal leaders. Provides basic coaching, feedback, and guidance to improveperformance and aligns employee goals with group and organization goals.Decision QualityMakes reasonable ande timely decisions under difficult and/or urgent circumstances that address root causes of problems. Gathers and analyzes relevant information from several sources and necessary persons. Builds consensus around recommendations, especially when conflict exists. Assists others in problem solving and decision making. Followsup on results and provides feedback for analysis.Building Effective TeamsDrives efforts to support others in building effective groups and helps dysfunctional groups. Ensures that group members are aligned with group goals and leverages their skills. Takes time to celebrate group success.Communicates EffectivelyPresents information in a clear, concise, honest and logical manner. Communicates effectively across mediums with peers and those somewhat more senior in business and technical areas. Uses active listening in understanding message content and point of view; clarifies as needed. Takes on-verbal messages into account.Manges ConflictSteps up to conflicts, seeing them as opportunities to grow perspective, gain understanding, and collaborate to find asolution. Works out tough agreements and settles disputes equitably and respectfully.Situational AdaptabilityResponds to different situations with an appropriate level of flexibility. Understands the cues that suggest a change inapproach is needed; adopts new behaviors accordingly. Takes steps to adapt to changing needs or priorities. Monitors outcomes to determine if a change in approach is necessary.Drives ResultsHas a track record of exceeding goals despite obstacles and setbacks. Guides, encourages, and motivates other to drive towards desired individual, and district results. Executes in alignment with company's priorities and processes.
Full-time
Asset Protection Specialist
The Home Depot
Niles, IL
Job DescriptionPosition Purpose:The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
Part-time