Hostess/Host
zuma
Las Vegas, NV
Descripción
POSITIONPURPOSE :
To assist the reception manager and seniorreceptionists during service and follow through with any tasks given to enhancethe guests experience.
ESSENTIALFUNCTIONS AND BASIC DUTIES :
Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
Works as a member of the restaurant team. Interacts with service crew in a positive manner. Assists others whenever needed.
Interacts with people beyond giving and receiving instructions, particularly in resolving Guest complaints.
Anticipate and service the guest’s needs before requests are made.
Follow proper time and attendance and uniform procedures.
Maintain menu cleanliness.
Be consistent with status checks and updating out times.
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Full-time
Product Manager
zuma
Los Angeles, CA
About Zuma
Zuma makes an automated sales agent that converses with 100% of inbound leads, ultimately improving the way consumers interact with businesses and organizations.
We've built this from the ground up using AI, ML, and human support which helps increase sales conversion and support capacity for businesses of all kinds.
Zuma is one of the fastest-growing startups in Los Angeles, and is well-funded and backed by world-class investors such as Andreessen Horowitz (a16z), Y-Combinator, Joe Montana's fund (Liquid 2 Ventures), Day One Ventures, Soma Capital, and other notable angel investors including Austen Allred (from Lambda School), YC's former-COO Qasar Younis, among others.
Headquartered in Los Angeles, USA, we operate nationally and have plans to grow rapidly over the next few years. To do that, we need great people committed to our vision in a big way.
We're looking to build a team of rockstars that are equally excited about the opportunity to leverage technology to improve the way customers interact with businesses!
About the Role
You'll be joining our team as a product manager and get to work functionally across all divisions at Zuma, Sales, Operations, Engineering, and AI.
We're looking for someone who has excellent product acumen that is willing to take a lot of ownership, and is not afraid to get their hands dirty in the process of building an amazing product.
Responsibilities
You'll work cross-functionally with engineering, AI, operations, and the founders to drive a product roadmap in the real estate vertical.
You'll develop a deep understanding of our integration partners so product intuition comes naturally.
You'll create thorough PRD documents for the engineering and design team based on client needs and data on user behavior.
Be relentlessly resourceful and thoughtfully prioritize the new features with the highest amount of business impact to implement.
Work alongside founders to define the long-tail product and go-to-market strategy for the mid-market Real Estate segment.
Identify emerging technology and industry trends, build business cases, and define the vision, and strategy around supporting maturing of the Zuma product within the Real Estate vertical.
Rapidly execute and iterate with an emphasis on user delight, impact, and learning. Regularly take risks and make calculated tradeoffs
Define, understand, and improve key product and business metrics. You're excited about the business impact of your work and can work collaboratively with key stakeholders from sales to the account management teams
Deeply understand customer pain points, come up with solutions, and then prototype, iterate and launch frequently
Be an owner of products and businesses, end to end
Requirements
5+ years of hands-on product management experience
Experience driving the growth of product from launch phase to scaled adoption including
Strong product discovery and research skills
Ability to set a strategy and translate it to a roadmap with end-to-end execution
Proven track record of building products customers love and taking them from launch to scale
Strong written and verbal communication skills including the ability to
Paint a compelling vision to inspire your teams and senior leaders by articulating and building business models and supporting roadmap
Articulate customer pain points
An owner's mindset - entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers
Full-time
Chef
zuma
Kansas City, KS
Descripción
We are looking for a talented Commis Chef to join our team here at Zuma. Our Commis Chefs are hardworking, dedicated and strive to deliver the amazing standards that we are known for.
Zuma Chefs are confident working at a fast pace whilst maintaining Zuma’s high standards.
Life at Zuma
Zuma is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them.
We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are.
The requirements
Previous experience in a similar high-end restaurant as a commis chef or the passion and drive to learn from the beginning
Ability to multitask
Excellent communication skills
Great team player
Previous experience in Asian cuisine (preferred but not required)
A keen interest in Japanese cuisine
The Benefits
We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this.
We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around.
To name a few :
World class in-house training; we want you to have all the tools to be the best
Opportunity to travel the world with our five incredible worldwide brands
Lifeworks make great savings on things like shopping, restaurants, travel and health and wellbeing
Long service award to show that we love having you around!
Exciting In-house incentives
Travel season ticket loan
Family meals on shift
Staff Discount across ZUMA, ROKa, Oblix & INKO NITO
Cycle to work scheme keep fit and save money on travel, what’s not to like?
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Full-time
Pastry cook
zuma
New York, NY
Descripción
ESSENTIAL FUNCTIONS AND BASIC DUTIES :
Works as a member of the restaurantteam. Interacts with all other departments in a positivemanner. Assists others whenever needed.
Follows management instruction.Sets an example for others, being on time and following attendance,uniform procedures and adheres to kitchen schedule
Follows all internal and Nevada regulationssuch as Food & safety / HACCP / Beverage
Filling out and maintains mise en place liston daily base
Able to complete mise en place list in thetime allotted, making sure all of the station is ready for each service
Recipe knowledge and section setup for entirekitchen up to date
Responsible for all areas of an entirestation to include recipe books up to date, MEP list completed, cleanliness,deep clean, family meals etc.
Prepares all food products according to theprescribed methods
Ensures all items on station are properlystored, labeled and dated
Responsible for setting up own station andhelp others if needed
Responsible for time management, efficiencyand station organization
Understands and supports the flow of service
Maintains the Company standards of high levelof food quality
Responsiblefor checking quality of received products and correct storage
Controllingwastage
Reports to kitchen management
In charge of filling out kitchen formssuch as Prep list on daily basis and inventory once a week
Maintains all equipment and utensils.
Supporting rotation procedures and helping new cooks to learnand understand new sections
Timelabels always up to date
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Full-time