Vibe Marketing Jobs (2)

Job Description : The ideal candidate is someone who is passionate about delivering the best customer experience, is proficient in using multiple social media channels, has a strong sense of empathy, and can help drive exceptional customer service by helping customers who reach out to us through social media for assistance. Responsibilities : You need to demonstrate knowledge of the communications landscape in our area, including social and other emerging media platforms, and happenings in business, media, and community. You will need to be a persuasive writer, flexible across client settings, sectors, and industries. You must enjoy the art of problem-solving by rigorously seeking out solutions, and settling on the most appropriate for the problem, not necessarily the easiest. As a researcher, you will have the skills to distill the need when briefed, and efficiently resolve and report findings and recommendations to colleagues, collaborators, and clients. Requirements : A positive can-do' attitude to the work and wider company responsibilities Determination to see all tasks through to the end An eye for detail and ability to stay calm under pressure Deliver and demand the highest standards in all aspects of your work Ability to multi-task and manage multiple projects and stakeholders to meet deadlines Good organizational mind, quick thinking, strong delegation skills Compensation : $72350 per year

Vibe Marketing - We are searching for a polite, professional Call Center Associate to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Associate may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. Responsibilities : Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services and policies Guide callers through troubleshooting, navigating the company site or using the products or services Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items Collaborate with other call center professionals to improve customer service Requirements : High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Job Type : Full-time Pay : $28.00 per hour Benefits : Flexible training schedules Paid time off Paid holiday and sick time Retirement planning options (401(k)) Employee discounts through client programs