Front Desk
U.S. Dermatology Partners
Houston, TX
Description
SECTION 1 : Job Summary (Summary of the basic functions of the position)
The front desk clerk performs routine clerical, secretarial and administrative work in answering
telephones, receiving the public, providing customer assistance, data processing, and record-keeping.
SECTION 2 : Duties and Responsibilities (Responsibilities necessary to accomplish job functions)
Maintains office procedures and assists with administrative tasks.
Answers central telephone system and directs calls accordingly.
Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
Operates office machines and computers as required to ensure patients are processed correctly and effectively.
Duplicates and distributes materials as necessary.
Composes, types and edits correspondence, reports, memoranda and other material.
Assists patients with the use of the practice / clinic facilities or services.
Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
Performs other duties that may be necessary or in the best interest of the organization.
Qualifications
SECTION 3 : Experience Requirements
One (1)+ year of retail or clinical front desk experience, preferred
SECTION 4 : Knowledge, Skills and Abilities Requirements
Detail oriented, professional attitude, reliable
Management and organizational skills to support the leadership of this function
Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
Interpersonal skills to support customer service, functional, and team mate support needs Able to communicate effectively in English, both verbally and in writing
Mathematical and / or analytical ability for basic to intermediate problem solving
Basic to intermediate computer operation Proficiency with Microsoft Excel, Word, and Outlook
Specialty knowledge of systems relating to job function
Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
SECTION 5 : Supervisory Responsibilities :
This position has no supervisory responsibilities.
Full-time
Medical Assistant
U.S. Dermatology Partners
Austin, TX
Description
SECTION 1 : Job Summary (Summary of the basic functions of the position)
The Medical Assistant is to provide assistance to the licensed-medical provider in multiple settings
including the clinic and surgical settings. They are to provide safe, knowledgeable, compassionate
individualized care to all patients. Responsible for the following, based on the needs of the organization :
SECTION 2 : Duties and Responsibilities (Responsibilities necessary to accomplish job functions)
Serve as a patient advocate during patient exam and treatment
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Show patients to examination rooms, procedure rooms or operative rooms and prepare them for the physician.
Record patients' medical history, medications, allergies, vital statistics and information such as test results in medical records.
Ensure proper consent forms are obtained prior to preparing a patient for treatment
Prepare and administer medications as directed by a physician following safety protocol of right dose, right patient, right route, right drug and noting expiration date
Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.
Explain treatment procedures, medications, diets, wound care instructions and physicians' instructions to patients.
Help physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections and removing sutures.
Under Provider direction, authorize drug refills and provide prescription information to pharmacies.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Inspects sterile items prior to opening and lay supplies out on sterile field in an organized manner
Assist physician with surgical procedure while maintaining sterile field
Assess the patient’s condition throughout the exam, procedure or surgery according to the facility’s policies and notify physician and RN of any indication of distress
Responsible for cleaning room and medical equipment in between each patient and at the end of the day.
Correctly disposes of infection waste and biohazard materials
Schedule appointments for patients
Change dressings on wounds.
Greet patients arriving at office or clinic.
Contact medical facilities or departments to schedule patients for tests and / or admission.
Inventory and assess the need for instruments, supplies and equipment while keeping the room stocked
Perform routine laboratory tests and sample analyses.
Performs accurate documentation of all procedures in a timely manner
Responds to emergency situations based upon nursing standards, policies, procedures, and protocol by having knowledge of equipment and supplies and is familiar with their location
Assist physicians in patient, employee, or visitor medical emergencies and ensure proper documentation per facility’s policy.
Inventory and order medical emergency supplies monthly and ensure all equipment is in proper working order.
Adheres to all policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
Performs other duties that may be necessary or in the best interest of the organization.
Qualifications
SECTION 3 : Experience Requirements
One (1)+ year experience in a medical setting, preferred
SECTION 4 : Knowledge, Skills and Abilities Requirements
Thorough knowledge of medical terminology, required.
Knowledge of sterile technique, anatomy, and medications
Detail oriented, professional attitude, reliable
Management and organizational skills to support the leadership of this function
Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
Interpersonal skills to support customer service, functional, and team mate support needs Able to communicate effectively in English, both verbally and in writing
Mathematical and / or analytical ability for basic to intermediate problem solving
Basic to intermediate computer operation Proficiency with Microsoft Excel, Word, and Outlook
Specialty knowledge of systems relating to job function
Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
SECTION 5 : Supervisory Responsibilities :
This position has no supervisory responsibilities.
Full-time
Medical Assistant
U.S. Dermatology Partners
Fort Worth, TX
Description
SECTION 1 : Job Summary (Summary of the basic functions of the position)
The Medical Assistant is to provide assistance to the licensed-medical provider in multiple settings
including the clinic and surgical settings. They are to provide safe, knowledgeable, compassionate
individualized care to all patients. Responsible for the following, based on the needs of the organization :
SECTION 2 : Duties and Responsibilities (Responsibilities necessary to accomplish job functions)
Serve as a patient advocate during patient exam and treatment
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Show patients to examination rooms, procedure rooms or operative rooms and prepare them for the physician.
Record patients' medical history, medications, allergies, vital statistics and information such as test results in medical records.
Ensure proper consent forms are obtained prior to preparing a patient for treatment
Prepare and administer medications as directed by a physician following safety protocol of right dose, right patient, right route, right drug and noting expiration date
Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.
Explain treatment procedures, medications, diets, wound care instructions and physicians' instructions to patients.
Help physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections and removing sutures.
Under Provider direction, authorize drug refills and provide prescription information to pharmacies.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Inspects sterile items prior to opening and lay supplies out on sterile field in an organized manner
Assist physician with surgical procedure while maintaining sterile field
Assess the patient’s condition throughout the exam, procedure or surgery according to the facility’s policies and notify physician and RN of any indication of distress
Responsible for cleaning room and medical equipment in between each patient and at the end of the day.
Correctly disposes of infection waste and biohazard materials
Schedule appointments for patients
Change dressings on wounds.
Greet patients arriving at office or clinic.
Contact medical facilities or departments to schedule patients for tests and / or admission.
Inventory and assess the need for instruments, supplies and equipment while keeping the room stocked
Perform routine laboratory tests and sample analyses.
Performs accurate documentation of all procedures in a timely manner
Responds to emergency situations based upon nursing standards, policies, procedures, and protocol by having knowledge of equipment and supplies and is familiar with their location
Assist physicians in patient, employee, or visitor medical emergencies and ensure proper documentation per facility’s policy.
Inventory and order medical emergency supplies monthly and ensure all equipment is in proper working order.
Adheres to all policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
Performs other duties that may be necessary or in the best interest of the organization.
Qualifications
SECTION 3 : Experience Requirements
One (1)+ year experience in a medical setting, preferred
SECTION 4 : Knowledge, Skills and Abilities Requirements
Thorough knowledge of medical terminology, required.
Knowledge of sterile technique, anatomy, and medications
Detail oriented, professional attitude, reliable
Management and organizational skills to support the leadership of this function
Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
Interpersonal skills to support customer service, functional, and team mate support needs Able to communicate effectively in English, both verbally and in writing
Mathematical and / or analytical ability for basic to intermediate problem solving
Basic to intermediate computer operation Proficiency with Microsoft Excel, Word, and Outlook
Specialty knowledge of systems relating to job function
Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
SECTION 5 : Supervisory Responsibilities :
This position has no supervisory responsibilities.
Full-time
Medical Assistant
U.S. Dermatology Partners
Houston, TX
Description
SECTION 1 : Job Summary (Summary of the basic functions of the position)
The Mohs Medical / Surgical Assistant is to provide assistance to the licensed-medical doctor in multiple
settings including the clinic and outpatient surgical settings. They are to provide safe, knowledgeable,
compassionate individualized care to all patients. Responsible for the following, based on the needs of the
organization :
SECTION 2 : Duties and Responsibilities (Responsibilities necessary to accomplish job functions)
Serve as a patient advocate during patient exam, surgery and treatment
Interview surgery patients to obtain medical information
Measure patients’ vital signs, weight and height
Show patients to examination rooms, procedure rooms or operative rooms, and prepare them for the physician
Review a surgical informed consent with the patient prior to their procedure
Record patients’ medical history, medications, allergies, vital signs and test results in an Electronic Health Record (EHR)
Set up a sterile surgical tray Inspect sterile items prior to opening Open sterile surgical items in a sterile fashion Lay supplies out on sterile field in an organized manner Place surgical gloves on hands using sterile technique
Assist the physician during surgery while maintaining sterile field : Blot with gauze when needed Under surgeon direction, use skin hooks to gently retract skin while surgeon undermines or uses cautery device Use forceps to hold suture line away from field or to help hold suture line tip in place to assist surgeon during knot placement Use scissors to clip suture at various lengths depending on placement of knot (epidermis, dermis, subcutaneous fat, etc.
Assist surgeon during cauterization Know the difference between thermal cautery and electrocautery, and which one is preferable in various patient situations so the correct device can be prepared in a clean / sterile fashion
Properly numb a patient’s skin using local anesthetics as directed by the physician
Prepare and administer medications as directed by a physician following safety protocol of right dose, right patient, right route, right drug and noting expiration date
Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing
Explain surgical / treatment procedures, medications, diets
Explain wound care instructions and physicians’ instructions to patients
Explain and comfort patients with regards to expected healing times for various types of wounds and locations (i.e., know that flaps / grafts take longer to heal than regular excisions and have slightly higher complication rates, know that wounds on the lower extremities may take longer to heal than wounds on the face or upper body, etc.)
Help physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections and removing sutures
Accept triage style phone calls from patients and know which situations require the patient to be seen vs being able to counsel the patient over the phone.
Know to ask the surgeon if there is ever any doubt.
Under physician direction, authorize drug refills, enter prescription information into the EHR, and provide prescription information to pharmacies
Know how to clean surgical instruments, wrap them in sterile packs, and place them in an autoclave
Prepare treatment rooms for patient examinations, keeping the rooms organized, neat, and clean
Assess the patient’s condition throughout the exam, procedure or surgery according to the facility’s policies and notify physician and / or RN of any indication of distress
Responsible for cleaning room and medical equipment in between each patient and at the end of the day
Correctly disposes of infection waste and biohazard materials
Schedule appointments for patients : including surgery appointments (Mohs surgery, excisions) and clinic appointments (wound checks, Mohs consultations, suture removals, etc.
Have basic medical and surgical knowledge as it relates to Dermatology and Mohs surgery Know what various blood thinners are Know the basic difference between a pacemaker and defibrillator Know the different types of skin cancer (basal cell carcinoma, squamous cell carcinoma, melanoma, other) and how they pertain to Mohs surgery vs excision Know basic external anatomy of the head and neck (for example, know that the nasal sidewall is on the nose, conchal bowl is on the ear, occipital scalp is the back of the scalp, etc.
Contact medical facilities or departments to schedule patients for tests, admission, or collaborative surgical care (for example, coordinate care with ENT if patient is having Mohs surgery with our team and repair / closure by a local ENT physician)
Change dressings on wounds and can place a good pressure bandage after Mohs or excisions
Know how to place steri-strips and use mastisol
Know how to carefully use Hibiclens (chlorhexidine) as a surgical prep (and to avoid the eyes / ears at all costs). Know when to use other preps, such as Ocusoft, alcohol, iodine, etc.
Inventory and assess the need for instruments, supplies and equipment while keeping the room fully stocked (daily)
Inventory and order medical supplies (monthly) and ensure all equipment is in proper working order
Perform accurate documentation of all procedures in a timely manner. Input information efficiently into the EHR (we currently use Modernizing Medicine - EMA)
Maintain adaptable and functional computer skills
Respond to emergency situations based upon nursing standards, policies, procedures, and protocol by having knowledge of equipment and supplies and is familiar with their location Know how to operate an oxygen tank, oxygen mask and nasal cannula Know how to recognize when a patient vasovagals and performs the first steps to help patient through this situation Assist physicians in patient, employee, or visitor medical emergencies and ensure proper documentation per facility’s protocol
Adhere to all policies and procedures in performing job duties and responsibilities
Uphold a culture of high quality medical care, supportive work environment, and excellent patient experience
Perform other duties that may be necessary or in the best interest of the organization
Qualifications
SECTION 3 : Experience Requirements
One (1)+ year experience in a medical setting, required
One (6)+ months experience in a dermatological surgery setting, required
SECTION 4 : Knowledge, Skills and Abilities Requirements
Thorough knowledge of medical terminology - required
Prior EMA experience - preferred
Knowledge of sterile technique, anatomy, and medications
Detail oriented, professional attitude, reliable
Management and organizational skills to support the leadership of this function
Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
Interpersonal skills to support patient experience
Functional abilities to carry team mate needs and a supportive work culture Able to communicate effectively in English, both verbally and in writing
Mathematical and / or analytical ability for basic to intermediate problem solving
Basic to intermediate computer operation Proficiency with Microsoft Excel, Word, and Outlook
Basic to intermediate understanding of EHR programs
Specialty knowledge of systems relating to job function
Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
SECTION 5 : Supervisory Responsibilities :
This position has no supervisory responsibilities.
Full-time