Trak Group Jobs (4)

Customer Service Representative Looking for a fantastic company to use your customer service / dispatch skills for? Apply now! What you need to succeed : Willingness to live on the phone 3-5 years of CSR or Dispatch experience Ability to stay focused in a fast paced and busy environment Excellent organizational skills and attention to detail Great analytical, decision-making, and problem-solving skills Strong communication skills, both verbal and written Track record of solution-oriented process improvement Tech-savviness; computer proficiency (Google Suite, Excel, PM software) Recognized ability to motivate and create a positive team environment Team focused mindset Working in a company that is growing and constantly changing Responsibilities include : Work to provide great customer service through proactive communication, and efficient issue resolution Serve as liaison between field technicians and customers Manage the workload of field technicians Interact with customers to keep them informed of the status of their assigned field technicians Relay necessary job information to the field technician. Develop operational strategy and processes to improve client experience and internal efficiencies. 50-75 Calls a day Replying to inbound leads from website Why you should work here : Health Care & Retirement Benefits Paid Vacation Time (2 weeks on first day) Company Phone Competitive pay!

Warehouse Supervisor Join our growing team and oversee the thriving B2C side of our business, while enjoying a great culture that values employee feedback and development. Why you should work here : Join a growing business with a great culture that values employee feedback and development. Oversee the B2C side of the company that has experienced consistent year-over-year growth for the past 5 years. Responsibilities include : Lead and supervise a team of warehouse personnel, ensuring productivity, efficiency, and quality standards are met. Manage warehouse operations, including receiving, storage, distribution, and inventory control. Identify and implement process improvements to increase productivity and reduce costs. Promote a culture of safety and ensure compliance with health and safety regulations. Maintain accurate records, generate reports, and provide insights for informed decision-making. What you need to succeed : 3-5 years of experience in a similar or related role, with proven supervisory experience. Self-starter who can effectively manage a team and drive results. Preferred : Bachelor's degree and experience in customer service Strong organizational and problem-solving skills, with a focus on continuous improvement. Excellent communication and leadership abilities.

Maintenance Supervisor With competitive compensation, excellent benefits, and a top-performing plant, this role provides the ideal environment for growth and professional development! Why you should work here : Competitive salary with an exceptional bonus program, allowing you to potentially earn up to 60% of your base salary annually. Overtime pay for any hours worked beyond 40 hours per week. Comprehensive health benefits, including medical, dental, vision, and health savings account, available from day one of employment. Strong company contributions for retirement, with immediate vesting. Generous paid time off (PTO) policy, increasing with years of service. Employee purchase discount program with major automotive dealers. 11 annual holidays. All necessary personal protective equipment (PPE) provided at no cost. Access to an active Employee Assistance Program (EAP). Responsibilities include : Supervise and direct hourly employees. Allocate manpower and equipment as needed for repair and upgrade of mill equipment. Oversee both planned preventative maintenance activities and emergency equipment repairs. Implement the safety program's goals to ensure a safe work environment. Identify and analyze problems effectively, gathering the necessary information. Perform other duties as assigned. What you need to succeed : High School Diploma / GED. 2-5 years of experience in supervising maintenance employees in a heavy manufacturing environment. Strong knowledge of electrical, mechanical, hydraulic, and pneumatic systems. Analytical skills with the ability to troubleshoot and solve problems. Proficiency in Microsoft Office. Excellent communication skills. Willingness to work in a 24 / 7 environment, including rotating shifts and adaptability to changing operational conditions.

Project Manager Looking for someone with a strong background in project management, exceptional attention to detail, and the ability to work effectively in a fast-paced environment! Why you should work here : Join a premier office furniture dealer serving the Greater Cincinnati and Dayton areas. Be part of a company committed to creating healthy and productive workspaces, promoting eco-friendly and ergonomic furniture solutions. Work with a wide range of office furniture manufacturers and provide comprehensive office furniture-related services. Enjoy a fast-paced work environment with a focus on project management and client satisfaction. Responsibilities include : Manage large and small projects, including preparing quotes, purchasing products, checking acknowledgments, and communicating with vendors and installation management. Coordinate with sales representatives, customers, manufacturers, installers, designers, and pricing teams to ensure successful project execution. Prioritize effectively and handle multiple projects and individuals simultaneously. Maintain attention to detail and ensure accuracy in all project-related tasks. Work under pressure and meet deadlines consistently. Continuously learn and adapt to the requirements of the role. What you need to succeed : 1-2 years of strong project management experience. Excellent attention to detail, as the role involves working with sales reps, customers, manufacturers, installers, designers, and pricing teams. Ability to thrive under pressure and manage multiple deadlines. Fast learner, as there is a lot to learn in this role. A bachelor's degree is preferred. Willingness to work more than 40 hours if needed. This is a desk-based role, not a traveling position, focused on working with the largest client.