Delivery Manager
SpinSci
Dallas, TX
SpinSci Technologies LLC based in Addison TX offers unique end-to-end patient engagement solutions to the health systems.
We are looking for passionate individuals that are ready to make a difference.
We are looking to expand our team. As a Delivery Manager, you will be responsible for the following :
Attend Sales to Delivery Handoff calls to accept new projects
Coordinate, schedule and run internal and external meetings
Create Project Kickoff Presentations
Lead discovery sessions with customers to learn about their environment, business requirements, and goals for the project to be a success
Create & Maintain Project Documents in Confluence, JIRA and Smartsheets
Identify project resources (I.e. define what type of resources you need for the project)
Manage customer expectations and business requirements
Manage Project Plans and Control the Project to ensure a successful outcome on time and under budget
Identify and mitigate risk associated with the delivery plan and dependencies
Track project resource spend to stay within the SOW budget
Work with Product Team to gain a deeper understanding of the product core features, use cases and backlog
Qualification (Preferred) :
Familiarity with Contact Center (Cisco, Amazon, Five9, other)
Familiarity with EHR system such as Epic and Cerner
Familiarity with CRM systems such as SalesForce and ServiceNow.
Understand the SDLC / Agile life cycle
Ability to learn fast
Full-time