Steward
Southern Management Companies
Baltimore, MD
Position Type : Regular Full Time
Regular Full Time
What we are looking for :
WHAT WE ARE LOOKING FOR : The Steward is responsible for establishing and maintaining high sanitation standards in all food preparation area.
Responsible for establishing and maintaining high sanitation standards in all stewarding areas. WHAT WE EXPECT FROM YOU :
Hold a daily meeting to review the day's banquet functions with chef and / or kitchen supervisor
Responsible for establishing and maintaining high sanitation standards in all food preparation area
Responsible for the maintenance and the cleanest of all F&B service and Kitchen Equipment
Responsible for ensuring sufficient operating equipment and cleaning supplies for the operation
Responsible for administration and the disposal of the waste
Responsible for cleaning and maintaining equipment, tools, fixtures, washing area in kitchen / service areas
Knowledgeable of all the equipment in the dish washing area, the proper handling and usage
Responsible for establishing and maintaining high sanitation standards in all stewarding areas
Responsible for the Maintenance and the cleanest of all F&B service and Kitchen Equipment stored
Responsible for achieving for issuing and returning F&B equipment in good condition
Responsible for providing functional assistance to operation during peak periods and functions
Responsible to keep F&B equipment inventory book up to date with quarterly inventory
Performs necessary tasks at the prescribed hour
At the signal of the Banquet Manager / Supervisor, the Stewards assist the Banquet Servers with the loading of trays for service to the guests
The Steward supervises the loading and return of the carts to the appropriate places (reusable condiments, etc. to the kitchen, tableware to the dish room)
Clean the hand sinks and maintain proper supplies of hand soap and paper towels in the hand sinks
Place sanitizer solution on each work station
Know and practice proper kitchen sanitation procedures (i.e., clean tools, pots, pans, and the entire work area of the kitchen)
Store equipment in established areas for control and inventory
Maintain a clean pot washer area, dishwasher area and main kitchen
Complete the cleaning schedules daily
Collect and dispose of all waste, cardboard, and boxes, and recycle according to hotel procedures
Rinse waste cans and replace liners. Sweep and mop the floor between meal periods. Clean the floor mats daily
Clean the ceiling vents and walls as directed
Clean serving equipment in team member break room
Clean and restock 2nd floor bathroom
Make certain that plates and covers are hot and ready 1½ hours ahead of dish-up. The Manager will determine the dish-up positions ahead of time for functions
Keep the doors to the hot box closed to maintain the temperature
Assist with dish-up as directed by the kitchen leader
Wipe down the table after the dish-up and sanitize
Place dishes in their proper rack and provide proper racks for cups and glasses
After using hot boxes clear of all food and turn off
Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day
Ensure unresolved incidents are reported to Manager / Supervisor
Familiarity with all hotel services / features and local attractions / activities to respond to guest inquiries accurately
Contribute to the team's success by accomplishing tasks and assisting with projects as needed
Maintain knowledge and compliance with departmental policies, service procedures, and standards
Availability during peak operating times, i.e. : Weekends, Holidays and Special Events
Understand company's emergency procedures and be able to apply them when necessary
Report any incidents, property damage or injuries immediately to Manager / Supervisor
Attend department meetings and training sessions as necessary,
Other duties as assigned by Manager and / or Supervisor
Support Southern Management's Mission, Vision, and Values
Comply with Southern Management's policies and procedures
JOB KNOWLEDGE & SKILLS :
Flexible hours in accordance with business levels and job requirements
Ability to rotate to different parts of the kitchen and temporary tasks within the Hotel
Excellent written and verbal communication skills
Compute basic arithmetic and mathematical calculations
Organized and detail oriented
Excellent time management skills
Excellent interpersonal skills
Sound leadership and managerial skills
Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction
Full-time
House Attendant
Southern Management Companies
Baltimore, MD
Position Type : Regular Part Time
Regular Part Time
What we are looking for :
WHAT WE ARE LOOKING FOR : The Housekeeping Attendant promotes a positive image of the Hotel to guests, and must be pleasant, friendly and able to address problems or special requests.
The responsibilities include vacuuming, cleaning, dusting and polishing guest rooms as well as making beds, changing sheets and removing or replacing used towels and toiletries. WHAT WE EXPECT FROM YOU :
Maintain complete knowledge of correct maintenance and use of equipment
Monitor and maintain cleanliness, sanitation and organization of assigned work areas
Ensure security of any assigned keys, beeper, and radios
Review assignment sheet and update completed assignments always checking with Housekeeping Supervisor for additional assignments throughout the shift
Organize and prioritize daily assignments
Review assigned area and complete general removal of any trash or debris on floors
Check assigned floor closets and complete linen requisition to replenish linen supplies
Stock linen carts with linen and supplies. Transport linen carts to appropriate floor closets and stock according to diagram
Maintain cleanliness and organization of floor closets
Clean designated areas with proper chemicals, tools and equipment
Transport any Room Service trays / items in guest hallways to service elevator landings
Inspect condition of all furniture for tears, rips and stains and report damages to Housekeeping Supervisor
Inspect condition of planters and plants; remove debris, polish planters
Empty trash containers, ashtrays and ash urns in all assigned areas
Remove trash; debris and cobwebs from all assigned areas
Provide timely delivery of any items requested by guests. Retrieve items from guest rooms and return to proper storage areas
Report any damages or maintenance problems to the Housekeeping Supervisor
Turn over any lost and found items to the Housekeeping Supervisor
Ensure security of guest room access and hotel property
Make up cribs and rollaway beds; transport to designated rooms
Stock Housekeeping department supplies
Assist Lobby Attendant as assigned
Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day.
Ensure unresolved incidents are reported to Manager / Supervisor
Familiarity with all hotel services / features and local attractions / activities to respond to guest inquiries accurately
Complete all required Appraisals
Contribute to the team's success by accomplishing tasks and assisting with projects as needed
Maintain knowledge and compliance with departmental policies, service procedures, and standards
Availability during peak operating times, i.e. : Weekends, Holidays and Special Events
Work as a team member to ensure our guests have the best possible experience
Understand company's emergency procedures and be able to apply them when necessary
Report any incidents, property damage or injuries immediately to Manager / Supervisor
Attend department meetings and training sessions as necessary
Support Southern Management's Mission, Vision, and Values
Comply with all Southern Management's policies and procedures
Perform various other duties as assigned by Manager and / or Supervisor
JOB KNOWLEDGE & SKILLS :
Perform job functions with attention to detail, speed and accuracy
Maintain confidentiality of guest information and pertinent hotel data.
Knowledge of proper chemical handling
Previous guest relations training
Exert physical effort in lifting / transporting at least 75 pounds or more.
Push / pull carts or equipment up to 250 pounds.
Endure various physical movements throughout the work areas.
Must be able to reach above head and shoulder height to perform job duties.
Must be able to stand and exert well-paced mobility for up to 8 or more hours in length.
Work environment Guest Rooms, Guest and Service Corridors, Vending Areas, Guest Laundry. Job involves working under variable temperature conditions and noise levels, in indoor settings, and around fumes and / or odor hazards, dust and / or mite hazards, biohazards and chemicals.
Excellent written and verbal communication skills
Compute basic arithmetic and mathematical calculations
Organized and detail oriented
Excellent time management skills
Excellent interpersonal skills
Sound leadership and managerial skills
Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction
Technical knowledgeable and competency in necessary systems and software :
Outlook, Word, Excel, accounting software, Roommaster, Seriousware, Visual One, Delphi, Meeting Matrix, etc.
Full-time
Laundry Attendant
Southern Management Companies
Baltimore, MD
Position Type : Regular Part Time
Regular Part Time
What we are looking for :
Why choose Southern Management?
At Southern we provide the second most essential thing that every person needs whether it's to create a family, achieve professional success or simply enjoy life a roof over their head.
We are a 50+ years old privately-owned company that invests in, develops, renovates, and manages residential, commercial and hospitality real estate in the Mid-Atlantic.
Our portfolio includes more than 74 apartment communities, 6 office buildings and 3 hotels across Maryland and Northern Virginia.
At Southern - people come first!" and we stand by it with our three biggest priorities : Team Member Empowerment, Above & Beyond Customer Service, and Giving Back in ways that matter.
What you will be doing :
Operating all laundry machines and adding designated chemicals in accordance with specified amounts, times and temperatures for the particular articles to be washed
Monitoring usage of chemicals and water to maximize consumption
Separating soiled bed linen / terry / food and beverage table linens; bundling and documenting amounts of each bundle
Sorting all stained / damaged items and determining status for rewash or discard; maintaining continuous inventory of discard items
Operating the ironing and folder machines. Checking the cleanliness and condition of articles while processing through the machines;
separating damaged / stained articles
Documenting and processing guest requests for laundry, dry cleaning and pressing of garments, hotel uniforms and designated management garments
Reporting faulty equipment, damaged garments / linens, shortages, maintenance needs, safety hazards and problems to supervisor
Adhering to all Health Department, sanitation and safety regulations
What you will bring to the table :
Availability during peak operating times, i.e. : Weekends, Holidays and Special Events
Knowledge of laundry / dry cleaning equipment and chemical handling
Knowledge of finishing techniques for all types of fabrics
Knowledge of proper chemical handling
Ability to lift / carry at least 75 pounds
Push / pull carts or equipment up to 250 pounds
Ability to reach above head and shoulder height to perform job duties
Ability to stand and exert well-paced mobility for up to 8 or more hours in length
Excellent written and verbal communication skills
Ability to compute basic arithmetic and mathematical calculations
Full-time