Spa Receptionist
Somerpointe Resorts
Las Vegas, NV
Job Type Part-time Description
ROLE
Responsible for maintaining the reception and retail areas of the Spa while providing a positive and friendly attitude. Assist with scheduling, answering phones, and check-in and out of appointments while partaking in genuine interactions that provide the highest level of guest service.
RESPONSIBILITIES
Maintain a polished and professional image at all times
Provide courteous guest service to all guests.
Must be able to initiate and engage in conversations in a professional and friendly manner.
Assist visiting guests and answer phones promptly, giving accurate information
Check spa voicemail messages and emails and respond promptly
Must be multi-task oriented
Must be able to work well with others and develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Must communicate any appointment cancellations, changes, effectively, to the team to provide seamless experience for guests.
Must be able to perform job responsibilities with minimal supervision
Adheres to all regulatory, company and department policies and procedures
Schedules appointments accurately
Must be able to handle the computer system and all cash handling procedures accurately
Must be able to work well under pressure and handle multiple guests at one time
Knowledge of all spa menu, treatments, and retail items
Must maintain cleanliness of reception and guest areas
Stock brochures at reception desk
Restock retail items
Must be able to contact other departments for assistance when needed
Receive customer' complaints and feedback and direct them to management
in order to improve on service delivery
Perform other tasks as assigned by management
Participate and attend in all training classes and staff meetings
Requirements
REQUIREMENTS / QUAUFICATIONS
One year of spa reception experience
One year of experience in Microsoft Word and Excel
EEO / Drug Free Workplace
Part-time
Cafe Barista
Somerpointe Resorts
Las Vegas, NV
Job Type Part-time Description
Letz Go Gaming features 17 South Booze & Bites, Arturo's Pizzeria and The Village Cafe at Tahiti Village!
17 South Booze & Bites is a casual dining option that keeps the relaxing, tropical island theme of the resort with subtle decor and an island-inspired menu.
Whether you want to catch the game on one of our widescreen televisions while enjoying one of the 14 draft beers on tap, or enjoy a mixed drink with your loved one on the patio overlooking our beautiful pool, 17 South is the place to do it.
Arturo's Pizzeria is a story that begins with a boy from Brooklyn in love with a time, a place and a borough. A boy who never forgot the sights, the sounds and oh yes, the pizza.
Especially the pizza. Arturo's Pizzeria features Brooklyn specialty pizzas in Las Vegas!
The Village Cafe features grab and go items so you can eat on the run and get back to the fun. Yogurts, sandwiches, specialty coffee drinks and pastries await your indulgence, along with an assortment of beverages, frozen foods, and snacks.
Located in the main lobby next to the front desk, the Wiki Wiki also has a great selection of Tahiti Village logoed merchandise, including T-shirts, polo shirts, hats, and much more.
ROLE
Prepare specialty coffees and other beverages for guests in Wiki Wiki and Village Café. Serve food such as baked goods, sandwiches, and ice cream to order.
Receive and process customer payments in Wiki Wiki and Village Café.
RESPONSIBILITIES
Follow recipes when preparing food and beverage items
Exhibit an approachable and friendly attitude at all times
Practice suggestive selling techniques
Communicate proper knowledge of all menu and retail items to guests
Communicate in a professional manner with guests and co-workers
Demonstrate proper methods and techniques of cleaning facility and equipment
Maintain the cleanliness and appearance of all store and storage areas
Maintain appropriate stock of all food, beverage and retail items
Utilize proper methods and practices of food preparation and service
Complete shift checkout sheet in an accurate, neat, and timely manner
Check in all received orders and unpack accordingly
Ensure all food products are rotated on a FIFO basis
Follow all state and federal policies regarding the sale of alcohol and tobacco products
Enforce all company standards, policies and guidelines
Complete all other store tasks and activities as assigned in a prompt, cooperative and accurate manner
Requirements
Work Posture Requirements :
Sitting : Occasionally
Standing : Frequently
Walking : Frequently
Driving : N / A
Bending (from waist) : Frequently
Crouching (squat) : Occasionally
Kneeling : Occasionally
Crawling : Rarely
Climbing (stairs) : Frequently
Climbing (ladder) : Rarely
Twisting : Occasionally
Reaching : Occasionally
Wrist Motion : Occasionally
Carrying Requirements :
Items Carried : Supplies in all food and beverage outlets
Distance : 20 feet
Times Per Day : Several
Maximum Weight : 50 lbs
Moving / Lifting Requirements :
Items Moved / Lifted : Supplies in food and beverage outlets
Times Per Day : Several
Maximum Weight : 50 lbs
Moving / Lifting Levels / Heights :
Floor : Occasionally
Knee : Occasionally
Waist : Frequently
Chest : Frequently
Overhead : Occasionally
Push / Pull Requirements :
Item Name : Furniture Frequency : Occasionally
Item Name : Vacuum Frequency : Occasionally
Item Name : Utility Cart Frequency : Frequently
Item Name : Click here to enter text. Frequency : Choose an item.
Environmental Conditions :
Inside / Outside : Yes
Hot / Cold Temperatures : Yes
Wet : Yes
Noise : Yes
Power Equipment : Yes
Traffic Hazards : No
Chemical Hazards : Yes
Heights : No
Dust : Yes
Close Quarters : Yes
Fumes / Odors : No
At least 21 years of age
Required Clark County Health Card, TAM / Alcohol Awareness Card
A gracious, friendly, patient and helpful attitude towards guests
Flexible schedule with full availability on nights and weekends
EEO / Drug Free Workplace
Part-time