Sofitel Philadelphia at Rittenhouse Square Jobs (1)

Job Description As a Security Agent, you will be responsible for the safety and security of the hotel on a designated shift. Responsibilities will include completing numerous scheduled walk through’s of the entire property, completion of daily security logs and loss prevention efforts. Will also be responsible for assisting guests in security related situations, such as lost and found, noise issues, safety and security concerns, etc. In addition you will showcase your expertise by exercising good judgment and a strong intuition to anticipate the needs of the guests, diffuse difficult situations, and meet any existing concerns in the different departments as needed. Will operate all life safety equipment, and be able to respond to safety concerns in a calm, efficient and effective manner. Qualifications Excellent communication verbal and written, organizational and problem solving skills that will allow you to complete every log with accuracy and utmost professionalism. An ability to work under pressure and remain poise and professional in very situation. A can-do, positive attitude that highlights your technical skills and abilities. An ability to naturally engage with guests and show empathy while meeting their challenges. knowledge of Microsoft and Excel is required. Flexible schedule and availability is a preferred. Additional Information Your team and working environment : Be part of an influential team to guide the transformation of luxury, French hospitality. We recognize and celebrate team and individual successes. We are a brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests.